Hotel Ilusion Calma & Spa

Hotels
•
Ilusion Hotels
7.6 (106 reviews)
Carrer de Horaci, 5, Can Pastilla, Palma de Mallorca, Mallorca, 7610 , Palma de Mallorca , ES
34-971261158

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Facilities

Full-service spa
Arcade/game room
Free WiFi
Swimming pool
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
Steam room
See all facilities

Review Highlights

Pros:
Good food
Friendly staff
Excellent beach access
Cons:
Shower design issues
Inadequate cleaning

Categories

Cleanliness
6.06
Daily cleaning was superficial, with hair remaining from previous guests.
Service
8.03
Staff were friendly and provided adequate service.
Location
8.57
The beach is easily accessible within a few minutes' walk.
Room Quality
7.52
The room was well equipped, though the open shower design was problematic.
Amenities
7.05
The pool was small but met expectations based on booking information.
Value for Money
8.01
Overall value is good, especially for a short stay.
Food and Beverage
8.56
Food was good with a variety of options available.
Overall Experience
7.03
For a short stay, the hotel is recommendable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:12

Property Description

Discover the perfect blend of relaxation and adventure at Hotel Ilusion Calma & Spa, where Mediterranean charm meets modern luxury.

Indulge at the Spa
Rejuvenate your body and mind with our exceptional spa offerings, including soothing massages, revitalizing facials, and luxurious body treatments designed to refresh your spirit.

Fun in the Sun
Enjoy our stunning outdoor pool, indoor pool, and sauna, perfect for unwinding and soaking up the sun while our arcade/game room provides entertainment for guests of all ages.

Culinary Delights
Savor delectable meals at our on-site restaurant, or cool off with a drink at the bar/lounge or poolside. With all-inclusive options available, delightful dining experiences await you, ensuring a stress-free getaway.

Elevate your escape in Palma de Mallorca—book your stay at Hotel Ilusion Calma & Spa today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 106 reviews
Cleanliness: 6.06
Service: 8.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 7.03
L
lucia lee • couple • ch
7
Pros:

Location next to the airport is perfect for early morning flights. Many customers but at night was super quiet. Even if we left the hotel at 5 in the morning, we had the possibility of having a small breakfast, very much appreciated

Cons:

The hotel is quite new, but the atmosphere feels cold, decor and furnishings look cheap. While the room was clean, the overpowering smell of bleach was very unpleasant.

2026-05-16 • via Nuitee
F
Francisca • solo_traveller • es
10
Pros:

Sobre todo el personal especialmente Samuel,David Rafa Ricardo.Etc.

2026-05-16 • via Nuitee
M
María Cinta • solo_traveller • es
10
Pros:

El personal del hotel era encantador

2026-05-16 • via Nuitee
R
Radosław • solo_traveller • pl
10
2026-05-16 • via Nuitee
G
Gabriele • couple • de
4
Pros:

The location was okay, surrounded by a lot of place to eat and near the airport, the beach and not too far from the city center
The nice cleaning lady gave us new towels every day

Cons:

The constant smell of chlorine: in the elevator, in the bathrooms, in the rooms, in the lobby, in the restaurant.
The pool is not on the roof so there's not enough sunlight.
Our room door didn't close without having to push it or slam it closed. The safety box in the room couldn't be used without being paid for (what's the point of a 3 star hotel).
There is no room service, if your reservation didn't include all inclusive services you didn't get anything. We wanted to weigh our bags before leaving to the airport and we had to pay 1 euro to use the scale :/
We got new towels everyday but they weren't even clean they were always stained with something or another.
The breakfast food was very average.

2026-05-16 • via Nuitee
M
Matteo • couple • it
9
2026-05-16 • via Nuitee
E
Erik • solo_traveller • dk
10
2026-05-15 • via Nuitee
L
Lesley • couple • gb
8
2026-05-15 • via Nuitee
J
Jacob • couple • gb
10
2026-05-15 • via Nuitee
L
liddle • extended_group • gb
10
Fantastic, friendly family hotel
Pros:

This is my 3rd stay in 3 years and I love everything about it. The staff are really friendly, the place is spotlessly clean and the food is beautiful, something for everyone.

Cons:

There's nothing I didnt like

2026-05-15 • via Nuitee
T
Tomás • couple • es
6
Pros:

El personal, lo limpia q estaba la habitacion

Cons:

La comida,pesima,una lastima.
Los zumos

2026-05-15 • via Nuitee
G
German • solo_traveller • es
9
2026-05-14 • via Nuitee
M
Melanie • solo_traveller • de
8
2026-05-14 • via Nuitee
A
Alexandrina • couple • gb
9
Super
Pros:

Mâncarea excelenta ,curatenia

Cons:

Ca nu are parcare

2026-05-14 • via Nuitee
J
jacqueline • couple • de
6
Pros:

Personal sehr nett ,Lage ok ,Frühstück erstaunlich gut .

Cons:

Frisch renoviert und die Mängel sieht man trotzdem.Kissen im Zimmer vergessen frisch zu beziehen

2026-05-14 • via Nuitee
Вероника • solo_traveller • by
5
2026-05-14 • via Nuitee
K
Karina • solo_traveller • de
8
2026-05-14 • via Nuitee
A
Anna • solo_traveller • de
7
2026-05-14 • via Nuitee
J
Joachim • solo_traveller • de
7
2026-05-13 • via Nuitee
D
Diego • solo_traveller • es
10
2026-05-13 • via Nuitee