Hotel Ilusion Calma & Spa

Hotels
•
Ilusion Hotels
7.6 (106 reviews)
Carrer de Horaci, 5, Can Pastilla, Palma de Mallorca, Mallorca, 7610 , Palma de Mallorca , ES
34-971261158

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Facilities

Full-service spa
Arcade/game room
Free WiFi
Swimming pool
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
Steam room
See all facilities

Review Highlights

Pros:
Good food
Friendly staff
Excellent beach access
Cons:
Shower design issues
Inadequate cleaning

Categories

Cleanliness
6.06
Daily cleaning was superficial, with hair remaining from previous guests.
Service
8.03
Staff were friendly and provided adequate service.
Location
8.57
The beach is easily accessible within a few minutes' walk.
Room Quality
7.52
The room was well equipped, though the open shower design was problematic.
Amenities
7.05
The pool was small but met expectations based on booking information.
Value for Money
8.01
Overall value is good, especially for a short stay.
Food and Beverage
8.56
Food was good with a variety of options available.
Overall Experience
7.03
For a short stay, the hotel is recommendable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:12

Property Description

Discover the perfect blend of relaxation and adventure at Hotel Ilusion Calma & Spa, where Mediterranean charm meets modern luxury.

Indulge at the Spa
Rejuvenate your body and mind with our exceptional spa offerings, including soothing massages, revitalizing facials, and luxurious body treatments designed to refresh your spirit.

Fun in the Sun
Enjoy our stunning outdoor pool, indoor pool, and sauna, perfect for unwinding and soaking up the sun while our arcade/game room provides entertainment for guests of all ages.

Culinary Delights
Savor delectable meals at our on-site restaurant, or cool off with a drink at the bar/lounge or poolside. With all-inclusive options available, delightful dining experiences await you, ensuring a stress-free getaway.

Elevate your escape in Palma de Mallorca—book your stay at Hotel Ilusion Calma & Spa today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 106 reviews
Cleanliness: 6.06
Service: 8.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 7.03
Y
YeraiGomis • solo_traveller • es
9
2026-07-18 • via Nuitee
C
Chiara • family_with_children • de
10
Perfekt zum Entspannen
Pros:

Das Hotel ist auch sehr ruhig. Keine Ballermann Party Gäste sondern viele Paare, Freund:innen, die entspannte Zeit am Pool verbringen. Sauna Bereich mit einer Sauna, Dampfsauna und Whirlpool auch super schön.

Das Hotel war modern, hell und sauber. Die Zimmer viel größer als erwartet (Doppelzimmer) mit einem großen Balkon und Bad.

Das ganze Personal sehr herzlich und freundlich.

Leckere Cocktails all inclusive. Sehr gutes Buffet, auch mit vielen vegetarischen Möglichkeiten und Abwechslung. z.B. frische Omelettes und Pancakes am Morgen, großes Salat Buffet.

Vom Flughafen leicht in 10min zu erreichen mit einem der örtlichen Busse für 2€. Bushaltestelle sowie Supermärkte und Cafés direkt ums Hotel. Nur 200m Fußweg zum Hafen und Strand.

Cons:

Idee: Mehr Ablagefläche im Bad, ob noch ein Regalbrett oder Schrank wäre super praktisch.

2026-07-18 • via Nuitee
S
Sam • solo_traveller • gb
8
Pros:

Clean. Excellent location, value for money and great staff.
Have stayed here before and perfect spot for base for exploring the island and going into Palma

2026-07-17 • via Nuitee
A
Ada • solo_traveller • pl
10
Pros:

Świetna lokalizacja hotelu. Jedzenie bardzo smaczne. Czysto i cicho

2026-07-17 • via Nuitee
I
Ivan • solo_traveller • es
7
2026-07-17 • via Nuitee
L
Len • solo_traveller • ch
8
2026-07-17 • via Nuitee
M
Ma. Pilar • solo_traveller • es
10
Repetiría si vuelvo a Mallorca.
Pros:

Todo en general buena comunicación con buses y atención del personal. Sobre todo he de mencionar a Ricardo y al chico de recepción que es andaluz pero no recuerdo su nombre 🙏

Cons:

Todo muy bien

2026-07-16 • via Nuitee
Y
Yury • family_with_children • gb
3
I would stay away
Pros:

Good location - however no parking

Cons:

Welcome at the front deck leaves much to be desired. Front staff was clueless and unhelpful. Cared more about charging 4 euro tourists tax at 1am in the morning upon check in rather than making sure guests are comfortable

2026-07-16 • via Nuitee
M
Marei • solo_traveller • de
10
2026-07-16 • via Nuitee
A
Anna • solo_traveller • de
10
Отличный отдых🔥обязательно вернусь, спасибо😎
Pros:

Понравилось всё🥰 Замечательный персонал, быстрая регистрация, просторный чистый номер, соответствующий фото (с балконом и шторами блэк-аут) , в который заселили на час раньше, без доплаты.🫶🏻 Расположение (на автобусе А2- одна остановка до аэропорта)👍🏻 .Отличный Wi-fi, на завтрак и ужин (полупансион) - швецкий стол, ужин- максимально разнообразный и вкусный 😋🔥🔥🔥. Есть комната, где можно бесплатно оставить свой чемодан/рюкзак уже после выселения, это очень удобно. Сервис на высоте, спасибо❤️❤️❤️

Cons:

нет такого

2026-07-16 • via Nuitee
B
Bajera-Pluta • couple • pl
7
2026-07-15 • via Nuitee
T
Thiago • couple • br
3
Deixou muito a desejar ! Tentei acessar o booking que não fez nada .
Pros:

Gostaria de relatar que quando cheguei na acomodação, foi oferecido um quarto inferior ao que tinha contratado no aplicativo. O quarto que me ofereceram não funcionava nem o ar condicionado e também não tinha água.

Cons:

Não tinha infraestrutura necessária. Paguei caro para não usufruir do que contratei.

2026-07-15 • via Nuitee
J
Jagoda Slawa • extended_group • de
9
Pros:

Staff members were amazing

Cons:

N/A

2026-07-15 • via Nuitee
C
Csaba • solo_traveller • hu
8
2026-07-15 • via Nuitee
E
Evgeniq • solo_traveller • bg
10
2026-07-15 • via Nuitee
H
HERVE • solo_traveller • fr
10
Pros:

Tout est parfait

2026-07-14 • via Nuitee
J
Jeanette • couple • gb
10
Fab few nights away
Pros:

Perfect

Cons:

N/a

2026-07-13 • via Nuitee
M
Margot • solo_traveller • de
9
Gutes Hotel nahe Flughafen und Strand
Pros:

Waren mit 6 Personen in diesem Hotel und alle waren sehr zufrieden. Das Essen war sehr gut, es wurde immer sofort aufgefüllt wenn etwas leer war. Die Zimmer schön und sauber. Bad hatte eine begehbare Dusche. Die Lage war für uns perfekt, nahe am Flughafen und Strand.. Alle Angestellten waren sehr freundlich und hilfsbereit, Grüße an Daniel von der Rezeption.Toll fanden wir die frisch zubereitete Paella und den Sangria am Samstagmittag, die es noch zusätzlich gab. Wir kommen gerne wieder.

Cons:

Es war alles perfekt, keine Beanstandungen.

2026-07-13 • via Nuitee
A
A.J. • solo_traveller • nl
8
2026-07-13 • via Nuitee
A
Ana Maria • family_with_children • es
10
TODO GENIAL
Pros:

Hemos vuelto a escoger éste hotel porque nos sentimos como en casa.
Empezando por TODO el personal de recepción,Samuel,Daniel,Solomia y el resto.
Las habitacione son muy cómodas
El personal de comedor encantador así como la gran variedad de comida que tienen.
Se encuentra muy bien situado y en zona muy tranquila.
Gracias equipo.

2026-07-12 • via Nuitee