Facilities

Accessible bus station shuttle
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Charming hotel
Great location
Great staff
Comfortable beds
Cons:
Limited breakfast options on rooftop terrace

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the hotel.
Service
8.3
Service was highly commended, with particular praise for the staff's friendliness.
Location
8.1
The hotel's central location near Siem Reap's center was a highlight for many guests.
Room Quality
7.8
Guests found the rooms spacious and the beds comfortable, with minor issues noted.
Amenities
7.2
Amenities were satisfactory, with some positive mentions of the gym and pool.
Value for Money
6.9
Mixed reviews on the value for money, with some guests feeling the price was high for the offered services.
Food and Beverage
7.3
Positive feedback on breakfast and restaurant services, with some suggestions for improvement.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-10 06:31

Property Description

Indulge in a unique blend of Victorian charm and modern comforts at our exceptional hotel in Siem Reap.

Relaxation Redefined
Rejuvenate your senses with onsite massages and luxurious body treatments. Our tranquil spa services allow you to unwind in the heart of the bustling city.

Culinary Delights
Savor delectable meals at our inviting restaurant or enjoy a refreshing drink at the poolside bar. With garden views and alfresco dining, your culinary experience will be unforgettable.

Convenient Amenities
Stay connected with complimentary wired and wireless internet access throughout the hotel. Enjoy the convenience of valet parking, a 24-hour business center, and family-friendly services like babysitting.

Discover the perfect blend of luxury and comfort—book your stay at JK Resident today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

8.4
Based on 76 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
N
Nicholas
10
Pros:

Charming hotel in a great location near the centre of Siem Reap. I have stayed here 5 times. Great staff. Too bad they no longer serve breakfast on the rooftop terrace; now it is ground level at the front of the hotel.

2025-06-02 via Nuitee
N
Nicholas
10
Pros:

The rooms are nice, the location is good, I enjoyed breakfast on the rooftop and the staff are very pleasant and helpful.

2024-12-01 via Nuitee
N
Nicholas
10
Pros:

Rooftop lounge for breakfast. Staff were very helpful, arranged a private car to Prasat Preah Vihear. Excellent location and old world charm.

2024-05-19 via Nuitee
J
john family
6
Pros:

Ac didn’t get cold enough, only at night. Breakfast was awful..

2024-04-24 via Nuitee
B
BORIBAUR partner
6
Pros:

The whole place needs renovation. Spacious but so old.

2024-04-10 via Nuitee
B
Brian friends
10
Pros:

The staff is very warm and welcoming. They were able to accommodate our requests and very polite.

2024-01-15 via Nuitee
S
Steven
6
Pros:

Hotel was below average but staff were very good. Check-in was fantastic as rep saw us arrive and came outside to help. It was quick and easy.
Hotel had too many insects…hallway was full of insects as well as the room (dead bugs in bathroom). I can understand having insects in the hallway due to open concept but it was not acceptable for the room.
I thought hotel was recently renovated within past 4 years but it looks quite older.
Pool was decent but water was too cold.

2023-12-23 via Nuitee
L
Lynley
10
Thanks for a comfortable , affordable stay
Pros:

All good, the hotel was great, breakfast food was great, no complaints

2023-03-16 via Nuitee
N
Nicolas
10
Great staff and comfy room
Pros:

Great hotel! It was a last minute (same day) booking and I got lucky!! Very capable and kind staff, clean and comfy rooms, and easy location. The staff is really special. Very kind and helpful. WiFi is a little slow but otherwise this is a great value! For the price it has to be one of the best options if you want to be in town. Will stay again.

2023-01-29 via Nuitee
A
Amanda
4
Pretty grim really despite pleasant staff
Pros:

Good sized room, pretty dusty, truly awful towels (take your own !) pee coloured and so thin you could see though them. Breakfast was horrible, the muesli lively with ants!

2022-12-04 via Nuitee
M
michael
10
USA
Pros:

I really enjoyed staying here. Friendly staffs & connivence to all places.

2019-11-14 via Nuitee
V
Verified traveler family
8
Pros:

I wasn’t expecting anything special from this hotel. I choose it based on its good reviews and complimentary hotel pick up service. It was a nice hotel but it was very basic and traditional. It was clean and the staff were both friendly and helpful. The driver they sent to pick us up was amazing. I believe his name was Vinpol and he was the kindest man we met on our whole holiday. Not only did he pick us up when we arrived, he took us all around the temples and waited for us at each stop telling us a little bit about the sites. He also took us back to the airport when we left. He even got us water and a plaster when my mother fell over – he was such a kind man! I’m not sure if he’s employed by the hotel or is just hired as a taxi for them but he’s a treasure to them! The hotel also has a rooftop restaurant which is lovely to sit and watch the sunset. Whilst the breakfast was only average, we did enjoy a lovely evening meal there with reasonably priced drinks! My only real complaint about this hotel was the terrible wifi service which DID NOT work in the room at all; we could only use it in the lobby area which wasn’t very good. Nevertheless, it was exactly what we needed for a one night stay.

2019-10-26 via Nuitee
V
Verified traveler
8
Nice hotel
Pros:

Value for money. Close to the city center for foods, drinks and shopping. Hotel staff were friendly and helpful. Room was spacious. Beautiful place for breakfast and happy hours drinks.

2019-07-02 via Nuitee
A
Alejandro
6
Interesting stay in Siem Reap at a cheap hotel
Pros:

Interesting stay at the Angkor Panoramic Boutique Hotel. I paid $95.96 for 4 nights at this hotel via Hotels.com. You get what you pay for here.

Pros:
- Picked me up at airport in Tuk-Tuk
- Large rooms
- AC (when the power works)
- Wifi
- Pool
- Drink prices at the bar

Cons:
- Power went out about 12 times in my 4 nights there
- No cold water in the shower unless you leave it running for 5-10min during the day - this is horrible since it's so hot/humid outside.
- All towels came with stains
- Charged me $12 for what they said was 4KGs of clothes without showing me the scale (I washed the same clothes in Hong Kong a week before and it weighed out to 1 or 2KG).
- Walls are thin so you can hear them start hammering and using power tools every morning at 9am.
- Room was dark and one of the lamps didn’t work.
- Saw a mouse run through the lobby.

2019-06-04 via Nuitee
B
Ben self
10
Pros:

Great hotel with excellent rooms and friendly, helpful staff.
Easy walking distance to the market area & Pub Street.

2019-02-26 via Nuitee
A
Andres
10
Pros:

Was really good, breakfast was delicious

2019-02-07 via Nuitee
V
Verified traveler
8
Pros:

Pleasant stay. The staff were very helpful and polite. Limited selection of breakfast but well prepared, so not bad.

2019-01-04 via Nuitee
N
Nerissa
6
Not a 4 Star accommodation
Pros:

Reception was not accommodating nor welcoming. Room was not very clean. Stayed here as 3 of 4 nights were included in our tour package. Sheets did not appear to be fresh on our first night. Never changed bed linen in all 4 nights we were there. Towels were well worn. Hot breakfast choices were very limited. Location was not convenient to pub street, it’s approximately 20 minutes walk which is ok in the evening but not in the middle of the day when it’s 36C.

2018-04-08 via Nuitee
R
Rajasekar
10
Nice hotel
Pros:

Room is more spacious, centrally located, neat & clean. Breakfast is delicious with varities. Staff are highly polite and helpful

2018-03-20 via Nuitee
C
Christine
8
Comfortable, huge rooms, great staff
Pros:

It's an older building but kept clean. Rooms are huge but dated. Food was good, maybe a little expensive. The staff were fantastic, arranged bikes, transfers, tours and massages all at a good price and done with a smile.

2018-03-10 via Nuitee