Facilities

Accessible bus station shuttle
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Charming hotel
Great location
Great staff
Comfortable beds
Cons:
Limited breakfast options on rooftop terrace

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the hotel.
Service
8.3
Service was highly commended, with particular praise for the staff's friendliness.
Location
8.1
The hotel's central location near Siem Reap's center was a highlight for many guests.
Room Quality
7.8
Guests found the rooms spacious and the beds comfortable, with minor issues noted.
Amenities
7.2
Amenities were satisfactory, with some positive mentions of the gym and pool.
Value for Money
6.9
Mixed reviews on the value for money, with some guests feeling the price was high for the offered services.
Food and Beverage
7.3
Positive feedback on breakfast and restaurant services, with some suggestions for improvement.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-10 06:31

Property Description

Indulge in a unique blend of Victorian charm and modern comforts at our exceptional hotel in Siem Reap.

Relaxation Redefined
Rejuvenate your senses with onsite massages and luxurious body treatments. Our tranquil spa services allow you to unwind in the heart of the bustling city.

Culinary Delights
Savor delectable meals at our inviting restaurant or enjoy a refreshing drink at the poolside bar. With garden views and alfresco dining, your culinary experience will be unforgettable.

Convenient Amenities
Stay connected with complimentary wired and wireless internet access throughout the hotel. Enjoy the convenience of valet parking, a 24-hour business center, and family-friendly services like babysitting.

Discover the perfect blend of luxury and comfort—book your stay at JK Resident today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

8.4
Based on 76 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Antonio • solo_traveller • fr
3
2026-04-20 • via Nuitee
C
Claude • couple • ca
10
Super
Pros:

Le personnel l’emplacement

Cons:

Riens

2026-04-01 • via Nuitee
V
Viorica • family_with_children • ro
5
Pros:

Locația

Cons:

Micul dejun

2026-03-24 • via Nuitee
M
marianne • extended_group • se
8
Pros:

Trevligt hotell med hjälpsam personal. Tar en liten stund att gå till själva centrum. Men det finns ju tuk tuk. Poolen blev välbesökt. Frukosten serverades på takterrassen. Där det var 5 olika menyer man valde mellan. Fanns terrasser på varje våning där man kunde sitta och njuta av staden.

2026-03-15 • via Nuitee
M
Mirjana • solo_traveller • rs
7
2026-03-09 • via Nuitee
T
TOMOTAKA • solo_traveller • jp
10
2026-03-06 • via Nuitee
E
Eric • couple • ie
8
2026-02-28 • via Nuitee
A
Alan • family_with_children • au
5
Pros:

Location and big rooms.

Cons:

It wasn't that clean, lots of insects ants etc.

Buffet breakfast was ok but most days it was order a set as guest numbers was low. The set was pathetically small.

Staff were hot and cold with their friendliness.

Was a very disappointing stay given other reviews and recommendations.

I would never return and left early!

2026-02-26 • via Nuitee
W
Will On Tour • solo_traveller • ca
9
Excellent hotel, clean rooms and attentive staff!
Pros:

The hotel was immaculately clean and the staff were all very helpful and attentive. Lots of extra amenities on offer too (massages, scooter rental). Also, lots of services in the area too!

Cons:

Breakfast was meant to be included and it's advertised as being open from 6:30-9:30 but it was only available on 4 of the 30 days I was there. Better just to go to the restaurants down the street. That was the only issue, everything else was perfect!

2026-02-26 • via Nuitee
S
Sarah • solo_traveller • gb
9
2026-02-09 • via Nuitee
B
Bonne • couple • us
3
Disappointing
Pros:

Nice people

Cons:

Toilet ran all night and leaked. Water was not hot. Hard bed. Bad breakfast.

2026-01-31 • via Nuitee
V
VERONIQUE • family_with_children • fr
9
Pros:

Endroit très bien placé, chambres spacieuses, personnel très accueillant

Cons:

Le wifi n'est pas top

2026-01-27 • via Nuitee
L
Lea • solo_traveller • ch
10
Absolut top!!!
Pros:

Absolut top! Das Doppelzimmer, die Dachterrasse, der Pool, der Service und vor allem auch die Lage. Für Kambodscha wirklich super! Ruhig und trotzdem sehr nah von allem, was man braucht. Wir haben es sehr genossen. Herzlichen Dank!

2026-01-20 • via Nuitee
J
Jan • family_with_children • fi
10
2026-01-18 • via Nuitee
B
Béatrice • family_with_children • fr
10
Pros:

Très bon accueil et l'emplacement est idéal pour se déplacer à pied 🥰

2026-01-13 • via Nuitee
A
Aleksandar • couple • bg
7
2026-01-06 • via Nuitee
M
Maria • couple • it
10
Direi ottimo dal personale pur non sapendo l’inglese, con google traduttore abbiamo cominciato benpi
Pros:

Posizione ottima 👍
Nella colazione manca un po’ di occidente ma cmq abbiamo mangiato 😊

Cons:

La colazione

2026-01-03 • via Nuitee
D
Djordje • solo_traveller • rs
10
Location and view are phenomenal. Breakfast is top notch. Everything is great.
2025-12-21 • via Nuitee
R
Richard • family_with_children • au
9
Pros:

Location, rooms, staff awesome 👍

Cons:

Hot water takes a little time to get to shower.... But gets there👍
Couldn't fault otherwise, thank you🙂

2025-12-20 • via Nuitee
B
Banctel • family_with_children • fr
10
2025-12-18 • via Nuitee