SpringHill Suites by Marriott Green Bay

Staff was so-so

The hotel could use some TLC in the pool / hot tub area.

Breakfast was terrible. Bathroom floor tiles loose. Shower didn't drain.

Nothing

The bathroom did not have enough counter space for cosmetic items.

The bed. my god that bed, it was awful. I have a very comfortable bed at home so I don't expect to have that level of comfort when I am not staying at home. But my wife is the manager of a boutique Inn where we live, and the beds there are fantastic. When I say that I laid on that bed and I felt like it was a bunch of coil springs with some exceptionally thin cardboard wrapped in a canvas bag I am not exaggerating. It was the single worst bed I've ever slept on in my life and I grew up very poor and had hand me down beds from I don't know who. Probably an elder relative died and I got a bed upgrade. I have no idea but I know what a bad bed is. I had had quite a few drinks at this concert I was by no means remotely sober. It took me about an hour to fall asleep because it was so uncomfortable. It's obvious that this hotel has put serious effort into looking upscale visually. Where all of the surfaces look high-end and luxury. But then to spend all that money on things that look nice and cheap out or just not replace the most important parts of a hotel room when a remodel happens is absolutely wildwork. There was a couch with a pull out single underneath it. My brother-in-law slept on the couch because the pull out single he said it wasn't even something you could consider a bed it was so ungodly. I laid on the couch and plush grass is more comfortable. It's bad enough that I have to bring all of my own pillows from home because hotel pillows are absolutely garbage but my god that bed was awful. And I know I've gone really in depth on this but I cannot stress enough how deeply offensive I found this place because they don't care about their clients experience of sleeping. Like I said my wife is a manager of an upscale establishment where I live and it's the most expensive place in our town and she has like a 4.

Nothing

The room had a slight smell, the pillow on the couch had food on it and a few stains

It was a little farther from our location and a bit expensive. The "bar" was only open for a couple hours. But it was a beautiful hotel

Absent staff at front desk at check in. When she finally did arrive, she seemed to be quite annoyed to have to deal with customers. Got the job done though.