Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Good room quality
Cons:
High valet pricing
Inconsistent water temperature
Missing jacuzzi jets

Categories

Cleanliness
8.39
Rooms were clean, but the temperature of the water was not satisfactory.
Service
9.36
Staff were helpful and accommodating throughout the stay.
Location
9.9
The location is fantastic, close to all downtown attractions.
Room Quality
9.35
Rooms were spacious and offered great views.
Amenities
8.38
Partial amenities available; valet parking high cost and jacuzzi jets not working.
Value for Money
8.34
Valet pricing can be better, but overall good value considering the location.
Food and Beverage
8.89
Standard quality for this hotel tier.
Overall Experience
9.36
Overall, a very enjoyable stay with minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:40

Property Description

Rooftop Pool Deck and Nightlife
Experience a vibrant stay at the heart of San Diego's Gaslamp district with a stunning rooftop pool deck and an exciting nightlife scene.

Music-Centered Rooms
Immerse yourself in modern luxury with music-themed rooms boasting 42-inch flat-screen TVs, free Wi-Fi, and rain-style showers for a truly unique experience.

Dining and Entertainment
Indulge in exquisite dining options at Float, Nobu, and Maryjane's, offering a mix of culinary delights. Enjoy free music downloads to enhance your stay and create lasting memories.

Book now and elevate your San Diego experience at the Hard Rock Hotel.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

The Hard Rock Hotel San Diego daily service charge includes WiFi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$30 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 60 per day.

Location

Property Accessibility

Total Disability Score: 82.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 2700 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 9.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
A
Alex extended_group us
5
2026-05-31 via Nuitee
N
Nicole extended_group us
10
Amazing! We will definitely be back again and I’ve already recommended the hotel to my friends.
Pros:

The hotel staff were all incredibly nice! From the front desk woman that checked us in to the bell hop that held our bags when we checked out. I feel like everyone went above and beyond to ensure we were happy.

Cons:

Honestly the only snag was when we added a bag to our group of luggage that the bell hop was already holding for us and it mistakenly got put on another cart and put in a different guest’s room. We had to wait a bit but the staff did everything they could to track the bag down and even offered us a drink while we were waiting. We eventually got the bag back and the staff were wonderful about everything. We really appreciated that they worked so hard to get the bag back to us.

2026-05-29 via Nuitee
G
Gascon Lira solo_traveller mx
10
Pros:

Ofrecen muy buena calidad de servicio

2026-05-27 via Nuitee
R
Ramon couple us
6
2026-05-27 via Nuitee
M
Minear extended_group us
8
2026-05-27 via Nuitee
A
Alexis couple us
8
Very comfortable stay, great location.
Pros:

Quiet, clean, close to ballpark and restaurants.

Cons:

No usb ports in the rooms, one in the alarm clock.

2026-05-27 via Nuitee
K
Karen couple us
10
Great stay near Gaslamp, Convention center and Petco Park!
Pros:

Easy walk to Gaslamp and convention center and ballpark.
Clean, very nice staff.

Cons:

Wish the pool bar was open. There was a gap where we couldn’t get a drink until the restaurant/bar downstairs opened @ 4pm. Pool was nice otherwise.

2026-05-26 via Nuitee
M
MASAO couple jp
6
野球観戦のみの利用 ホテル
Pros:

ドジャースとパドレスの試合に利用しました。
球場が目の前で徒歩で3分ぐらいの所にあり、ナイター観戦が終わってすぐなので良かった。

Cons:

ドライヤーとコーヒーメーカーのコードか30センチぐらいしか無くなんのためにそんな不便な事をしたのか理解できない。
色んな面で理解できない事が多すぎる。

2026-05-26 via Nuitee
T
Townley couple us
9
2026-05-26 via Nuitee
A
Andrei couple us
10
Pros:

Location was great I stay here all the time when I come visit . Staff all over is nice and welcoming

Cons:

Some area of the room was a little rusty

2026-05-26 via Nuitee
B
Blanca solo_traveller us
8
Pros:

It's a great location, close to shops restaurants.Large rooms.

Cons:

The service is not the best , considering the price of the hotel.I would expect better customer service.
We had no hot water both days we stayed at the hotel.

2026-05-26 via Nuitee
M
Martin R solo_traveller ar
8
Pros:

Everytjing was good

Cons:

They tried to move off the room before the extra check out paid time

2026-05-25 via Nuitee
M
Michael solo_traveller us
10
Over all great hotel to stay if you’re going to do a suite do it with 2 or 3 ppl
Pros:

I loved the view I had.

Cons:

Price was a little too high for me

2026-05-25 via Nuitee
A
anderson takayuki family_with_children br
9
2026-05-24 via Nuitee
C
Claire couple gb
10
Fantastic
Pros:

Everything

2026-05-24 via Nuitee
S
Steven couple us
10
2026-05-24 via Nuitee
L
Larkin couple us
3
Location okay however would not stay there again outdated and tired.
Pros:

Location to petco park

Cons:

Outdated, cracked furniture, uncomfortable bed and old linens

2026-05-24 via Nuitee
L
Lili extended_group hu
8
2026-05-23 via Nuitee
B
Barbara couple us
9
2026-05-23 via Nuitee
M
Mayra extended_group co
6
Pros:

The location!

Cons:

The staff dont help for requests

2026-05-22 via Nuitee