La Concha Resort, Puerto Rico, Autograph Collection

Hotels
•
Autograph Collection
8.8 (940 reviews)
1077 Ashford Avenue , San Juan , pr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Cleaning issues
Inattentive service

Categories

Cleanliness
8.13
Several mentions of cleanliness issues, including unclean bathrooms and superficial cleaning.
Service
8.6
Mixed reviews; some positive feedback but significant issues with front desk service and handling of complaints.
Location
9.64
Numerous positive remarks about the prime location near dining and attractions.
Room Quality
8.59
Generally positive comments about room comfort, but noted complaints about bed size and cleanliness.
Amenities
8.62
Good amenities mentioned, but some issues with pool and beach upkeep.
Value for Money
9.08
Mixed feelings; somewhat pricey but good overall experience.
Food and Beverage
8.63
Breakfast included, but some reviews suggest improvements are needed in this area.
Overall Experience
9.1
Overall a pleasant stay, but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:12

Property Description

Luxurious Beachfront Experience

Infinity Pool and Casino: Enjoy stunning views from the outdoor infinity pool and try your luck at the 24-hour casino.

Fine Dining and Balcony Views: Indulge in exquisite cuisine at the resort's fine dining restaurants and unwind on your private sea view balcony.

Relaxation and Fitness: Lounge by the pool, sip cocktails at the poolside bar, and rejuvenate at the fitness centre with free weights and cardio equipment.

Ready to experience the ultimate beachfront getaway? Book your stay at La Concha Resort now!

Important information:

Resort fee includes:

• Bottled Water in room served daily
• Long Distance Calls 1-800
• Local Calls
• Beach & Umbrellas Service
• Fitness Center Amenities
• Enhanced High Speed Internet Access and Wi-Fi
• Complimentary Faxes
• Photocopies – up to 50 pages
• Business Center Comp Access
• Casino Match Bet Coupon $25 Value
• 2 Daily Hours of Bicycle Use

Resort fee inclusions exclusive for hotel guests to enjoy during your stay :
• One (1) Casino match bet coupon of $10.00 daily to redeem at our Casino del Mar. One (1) per room.*
• Two (2) hours of complimentary Bicycle Rental daily.**
• Complimentary one (1) hour use of private meeting room daily at the Business Center.***
• 9:00am – 9:30am - Daily Aqua Aerobics at the Upper Deck pool, hosted by our Hotel Wellness Instructor. ****
• 9:00am -4:00pm – Fitness Evaluation by our Hotel Wellness Instructor, one time per stay, per room, for two (2) guests. ****
• 5:00pm - 5:30pm - Meditation or Yoga class daily at beach. Meeting point at Fitness Center. ****
• Game on! Daily use of Beach Tennis Court and rackets for one (1) hour, from 10:00am to 5:00pm.
• Beach time! Use of beach paddle ball equipment for one (1) hour daily, from 10:00am to 5:00pm.
• 3:30pm - 4:00pm- Daily. Cocktail preparation class led by our on-site mixologist, Monday to Thursday at Marena Bar, and Friday to Sunday at our Lobby bar.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 940 reviews
Cleanliness: 8.13
Service: 8.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 9.1
K
Kathleen • family_with_children • us
8
Beautiful property right on the beach and ideal location.
Pros:

Great location, beach is beautiful and close to restaurants, bars, shops and Old San Juan. Great restaurants on the property as well. Love the in room espresso machine ☕️

2026-04-05 • via Nuitee
S
Susanne • couple • de
10
2026-04-03 • via Nuitee
R
Robyn • couple • us
10
The property was beautiful and right on the beach
Pros:

The property was beautiful and right on the beach. The pools were really nice and our room was awesome.

2026-04-02 • via Nuitee
J
JAIME ALONSO • couple • co
9
2026-04-02 • via Nuitee
C
Casandra • couple • us
10
2026-03-30 • via Nuitee
O
Odalis • couple • us
10
2026-03-30 • via Nuitee
L
Lania • solo_traveller • pr
10
2026-03-30 • via Nuitee
J
Jasmine • couple • us
10
2026-03-29 • via Nuitee
T
Tina • couple • us
10
It was simply amazing.
Pros:

It was absolutely beautiful. Hilary at the front desk was God sent. She absolutely made my stay even better. She took care of all our needs.

Cons:

I can’t name anything. My husband and I got all we needed and more. We will definitely be back.

2026-03-22 • via Nuitee
B
Beatriz • couple • co
10
Un hotel hermoso y muy bien ubicado
Pros:

Fuera de que es muy bello, la ubicación y la amabilidad del personal

Cons:

Es muy costoso todo

2026-03-17 • via Nuitee
D
Daisy • couple • us
9
Pros:

The pools, beach and the night club was great

Cons:

There was
No coffee served at the bar after 2pm

2026-03-17 • via Nuitee
A
Alejandro • couple • us
8
Cons:

Casino did not have smoking areas to play

2026-03-13 • via Nuitee
L
Lori • extended_group • us
10
Would recommend to friends and consider returning.
Pros:

The food was delicious, and the staff was very helpful. The beach and pool were easy to access.

Cons:

We had a room with two full beds, I expected the room to be bigger. Every upgrade went to one king bed and a pull out which is not suitable for two adults who are not a couple.

2026-03-11 • via Nuitee
A
Alfonso • couple • us
10
2026-03-03 • via Nuitee
A
Alsalim • couple • us
10
2026-03-02 • via Nuitee
M
MaryAnne • couple • us
8
Nice property
Pros:

Great location to restaurants and beach. rooms are comfortable and quiet. service for the lobby area, pool restaurant and beach area great.

Cons:

busy and expensive

2026-03-01 • via Nuitee
E
Ehrlich • solo_traveller • us
8
2026-03-01 • via Nuitee
M
Madeline • couple • gb
5
2026-02-25 • via Nuitee
J
julivette • couple • pr
10
Pros:

Todo

2026-02-25 • via Nuitee
A
Alfredo • solo_traveller • pr
10
Pros:

Todo

Cons:

Muy bueno

2026-02-24 • via Nuitee