Burn Hall Hotel

Hotels
8 (2250 reviews)
Tollerton Road , Huby , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful grounds
Cons:
Dated and noisy rooms
Poor breakfast quality

Categories

Cleanliness
7
Some rooms were clean, but overall complaints about being dated and noisy affected perception.
Service
9
Overall friendly but inconsistent, with a few experiences of poor management handling.
Location
9
The location is often described as pleasant, contributing positively to the overall experience.
Room Quality
7
Rooms described as dated with issues such as noise and cold temperatures.
Amenities
9
Amenities exist but need improvement, especially around breakfast offerings.
Value for Money
8
Concerns about pricing relative to quality, particularly regarding room and food offerings.
Food and Beverage
6
Breakfast options were described as inadequate and not fresh, disappointing many guests.
Overall Experience
9
Major positive experiences overshadowed issues, but improvements are needed for a complete experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:22

Property Description

Parkland Setting and Stylish Restaurants
Nestled in 8 acres of picturesque parkland in North Yorkshire, Burn Hall Hotel offers a serene escape. Indulge in culinary delights at our 2 stylish restaurants, serving modern British cuisine made with fresh local ingredients.

Comfortable Bedrooms and Modern Amenities
Relax in our comfortable bedrooms, each equipped with a private bathroom, flat-screen TV, and tea/coffee facilities. Enjoy scenic parkland views from select rooms and stay connected with free Wi-Fi.

Convenient Location and Nearby Attractions
Located just a short drive from historic York, Burn Hall Hotel is the perfect base to explore the city's attractions. Ideal for a getaway, our hotel also provides easy access to the stunning North York Moors and Yorkshire Dales.

Experience tranquility and luxury at Burn Hall Hotel - book your stay now for an unforgettable retreat.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £10 per person per night when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2250 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7
Amenities: 9
Value for Money: 8
Food and Beverage: 6
Overall Experience: 9
A
alan family_with_children gb
4
It was ok
Cons:

We could not get warm ended up having a hot shower to warm up.

2026-03-05 via Nuitee
S
Sarah family_with_children gb
7
The Burn Hall Hotel
Pros:

The food was good. The staff were approachable and courteous. We had everything we needed.There

Cons:

There was anything we didnt like.

2026-03-01 via Nuitee
M
Mark couple gb
9
2026-03-01 via Nuitee
K
Katrina family_with_children gb
10
2026-02-28 via Nuitee
L
Lais solo_traveller be
7
ok Hotel in the Countryside
Pros:

The staff were very friendly, the bed was comfortable, and the English breakfast was very good. They also have a restaurant with an extended menu, although I didn’t have dinner there, so I can’t comment on it.

Cons:

Very bad shower. The surface is peeling off, and I scratched my hand because of it. It actually hurt my skin. This needs to be replaced as soon as possible. room 308

2026-02-27 via Nuitee
L
Leahy-galbraith couple gb
10
2026-02-27 via Nuitee
T
Tony solo_traveller gb
7
2026-02-26 via Nuitee
E
Explore62149437790 Couples
10
Walk in shower would been ideal as I now have mobility problem
Pros:

Lovely place I had bad fall been ill for whole year with traumatic we live in Scarborough so did want to travel far just needed break we love York as well

2026-02-25 via Tripadvisor
R
Robert couple gb
5
Great location uncomfortable beds and pillows
Pros:

Location is great

Cons:

The beds are uncomfortable and the pillows very thin and also uncomfortable. Plus WiFi is terrible.

2026-02-25 via Nuitee
D
David couple gb
6
2026-02-24 via Nuitee
M
Michelle couple gb
10
Lovely from start to finish, excellent service from every member of staff we met, great place to get away from everythin
Pros:

Everywhere was lovely and the contrast between old buildings and and new was really nice. Everyone was so welcoming.

Cons:

The only thing I would change is the tv’s something more of a smart tv so you can connect to more Chanel’s etc

2026-02-23 via Nuitee
C
cazley Couples Hexham, Northumberland, England
10
Gem of a place
Pros:

We have just had another lovely stay at the Burn Hotel it never disappoints! lovely food, friendly staff, comfortable rooms , great place to stay for visiting York and surrounding areas, if you like peace and quiet this is the place for you . We will definitely be back .

2026-02-22 via Tripadvisor
B
Barley family_with_children gb
10
Pros:

Clean, staff were friendly and welcoming, beautiful hotel and beautiful location

Cons:

I cant find a fault it was perfect

2026-02-22 via Nuitee
C
Christy family_with_children ie
8
Pros:

The place

Cons:

Pillow too soft
Shower too hard to mux the hot and cold

2026-02-22 via Nuitee
G
Garry couple gb
9
Stay was fab ,staff fab ,evening meal fabulous fantastic finish to reception dinner room and bar
Pros:

Very clean
Great parking
Easy to find

Cons:

Little bit tired in the grounds
Rooms need bring up to a better standard

2026-02-22 via Nuitee
A
andrew family_with_children gb
10
2026-02-22 via Nuitee
Y
Y8188RKjohnj Couples Darlington, County Durham, England
2
Appalling mismanagement
Pros:

My wife and I received a Christmas present from our son and daughter in law, which was a Groupon for 2 nights bed and breakfast and visit to the birds of prey centre. On arrival (18 Feb) we were informed by the receptionist that the visit to the birds of prey was a separate Groupon arrangement, but nevertheless we would receive a complimentary bottle of wine when we had dinner that evening. After dinner the house manager disputed this and said that the receptionist hadn't the authority to do that. He left to speak to her and we followed. There was a heated discussion where the receptionist denied that a conversation re a complimentary bottle of wine had ever been discussed. i said that she was telling lies , was a liar and was being ageist. I asked the house manager to sit down in a seating area and discuss the disagreement in a calm manner. His attitude was condescending, and with little conversation he left, stating at some distance that we would be leaving in the morning.
Whilst waiting in the dining room for breakfast, the hotel manager stated that the hotel policy is "zero tolerance", we would not be served breakfast and had to check out. We left the hotel at 11am. This is an appalling demonstration of gross mismanagement, lies and coverup by the hotel manager and receptionist. Note that previous negative reviews have been responded to with glib and unprofessional comments.

2026-02-20 via Tripadvisor
J
Jo53ph Couples West Yorkshire, England
10
Stay here if you’re visiting York!
Pros:

Having found Burn Hall Hotel by accident several years ago, we have stayed there many times since and have never been disappointed. Set in lovely grounds, the hotel mixes the traditional parts of the building with a modern decor. Rooms are clean, comfortable and quiet. Two things above all else though are what sets this hotel apart - the friendly, yet professional staff and the outstanding restaurant. The food and the service are always outstanding. The restaurant is high-quality, without feeling stuffy and pretentious.
If you are visiting York, Burn Hall Hotel is about 10-15 minutes drive from the nearest Park and Ride, meaning that you can spend a full day in York without worrying about parking, then be back at the hotel soon after arriving back off the bus.
The Bird of Prey center is a short walk from Burn Hall Hotel and is well worth a visit.

2026-02-17 via Tripadvisor
J
Janis family_with_children gb
10
Pros:

Clean, friendly and helpful staff, lovely restaurant with great food. Good facilities, value for money

Cons:

Bit out of the way, car or taxi required to get around nearby villages/ towns. Not on a bus route

2026-02-14 via Nuitee
P
Philip couple gb
10
A cosy comfortable stay. Thank you
Pros:

The staff were amazing

2026-02-14 via Nuitee