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Convenient Amenities: Enjoy complimentary wireless internet, concierge services, and onsite gift shops. Satisfy your cravings at the hotel's cafe and unwind at the two bars/lounges.
Business and Leisure: Benefit from a 24-hour business center, free newspapers, and luggage storage. Stay connected in the 27 air-conditioned rooms featuring flat-screen TVs and designer toiletries.
Central Location: Situated in the heart of London, minutes away from iconic landmarks like The Oval and Westminster Abbey. Explore the city with ease, with many attractions within a few miles' reach.
Book a stay at Church Street Hotel and immerse yourself in the vibrant London experience!
Pets not allowed
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available for breakfast
Property follows regional sanitization guidelines We're Good To Go (UK)
Contactless check-out is available
Pets not allowed
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available for breakfast
Property follows regional sanitization guidelines We're Good To Go (UK)
Contactless check-out is available
Gloves are available to guests
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Cashless transactions are available
Masks are available to guests
No elevators
Individually-wrapped food options are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Temperature checks are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
Protective clothing is available to guests
Contactless check-in is available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Shield between guests and staff in main contact areas
Gap period enforced between guest stays - 24 hours
Masks are compulsory at the property
The place was kept very clean, and the Indian staff warmed up to me after about 4 days. The rooms were beautifully themed for Indian culture. Door locks need to be double protected and close solid, so as not do bang when a window is open. The street is VERY noisy at night , and it’s easy to hear people talking in their rooms. These noises are not a good combination for finding sleep if you like to do so between 9-12pm.
The place met my budget, and there were plenty of places to eat within walking distance.
The new management is cutting costs, and this affects the overall experience. They have to be careful. Otherwise loyal customers may abandon them.
Great location and there's a handy free carpark (4 hours) at the rear. Quirky room, good value for London, would definitely stay again.
Set in a nice area and initall impressions were good, however the bed was uncomfortable and the shower was very eratic, water came out like a dribble and the temperature regulation was very bad.
Very rudimentary with no private bathroom or toilet facilities. Poorly equipped, Uncomfortable bed. Charming theme but terribly executed - is more like a hostel. Should be a very cheap, budget option. I would not stay here again.
bus stops very close to the area and a lot of dining places and fast food like KFC and McDo. I stayed in a single room with single bed and private bathroom (no door). The space is very tiny but is okay if you are frequently out.
Disgusting place now since taken over not maintained, shower don't work. Do not stay here.
Do not stay here. The hotel has been taken over. Stayed here for years and was a good hotel, but the new owners have not maintained the place and is filthy, with shower that don't work, door handles thar come off in your hand. Avoid staying here.
Looks like a place that has changed owners and lost its mojo. No staff anyway to ask anything, lots broken and unkempt. Price is low, but not as clean or organized or equipped as comparable things like a uni residence.
Broken shower.
Shared toilet not safe.
Room ventilation not good enough
Convenient for what we needed, staff friendly and plenty of places to eat. Bed was comfortable but the lack of kettle in the room was a disappointment. Lots of stairs and corridors got me confused as to where the room was but it was cheap and cheerful.
No one stated clearly that this property is a walk up. There is no elevator and guests I'm sure are carrying several pounds of luggage. If you don't have an elevator - at the very least - you should have an employee available to help carry things upstairs. I also complained about the lack of A/C and was told by messaging that they can't do anything about that. Note that this was the summer, and lack of A/C is unacceptable. I would never stay here again, terrible location, VERY old property, and a bit creepy with all the random art everywhere. I didn't know in advance this was a self check in type of place - don't advertise as a hotel, this should be advertised like an airbnb or something. Random foreign people claiming to be part of the staff - they had no label or indication that they work there...definitely a lack of professionalism. Also I asked to leave my luggage somewhere safe after check out, and they took my bags and put them in what looked like the kitchen. No lock, no safety, no idea or clue if my things are in tact or safe. Just ridiculous - NEVER STAYING HERE AGAIN - BUYER BEWARE!
So very very disappointed with way we are being treated.
Hotel cancelled our booking 4hrs before checking, saying Full refund granted.
Now hotel say we didnt turn up so have to pay.
Noway cam i recommend this hotel, what should of been a lovely weekend in London, turned out to be so stress full.
We always try to stay in independent small hotels, keeps them going.NOT THIS ONE.
HOTELS.COM you need to help.
We didn’t even stay in the end. We were in the room for 5 minutes and immediately booked another hotel. It was 31 degrees outside so was obviously going to be hot but no air con was a problem. The fan provided could barely blow air it was useless. The code given for the front door was wrong so thankfully some people were leaving who let us in. Our room was up 5 flights of stairs and was a maze to find. Our window opened an inch and faced a wall 20cm away so no air getting in. The bathroom was dirty and the shower couldn’t get cold it was either hot or hotter which isn’t ideal in the winter. We sat on the bed to book another hotel and you could feel every spring. It was just an awful experience from start to finish.
The hotel was excellent, incredibly comfortable with everything we needed for a short stay. The room was really well equipped and incredibly spacious.
It felt a little dated but was all comfortable and in working order.
Staff were very friendly and helpful too.
Overall a great stay and excellent value for money!
Nice location. Convenient to visiting family as well as to central London and traffic service to Gatwick.
Room was more spacious that the last time we stayed. Bed could have been firmer.
I needed a hotel near to King's Hospital so I booked this one as it was the cheapest and the closest. There were lots of stairs up to my room and the hotel is a rabbit warren. The room code I was sent on WhatsApp was 6 digits. It was wrong and I had to walk down 4 flights of stairs to speak to the receptionist to get the correct 4 digit code. The shower could've done with a clean. I appreciated the towels and bed linen were clean. The decor is even more garish than the pictures convey. Lots of religious iconography abound. It did what I wanted it to do, but it's the worst hotel I've stayed in for at least 20 years.
Couldn't get past the bed from one side due to a shelf being in the way. 2 air con units in the room and neither actually cooled. The top window was wide open and we couldn't reach to shut it meaning it was noisy all night. We had hardly any toilet paper and no reception to ask for more. Breakfast was a choice of cereal, bread that had clearly just been defrosted in a microwave, a few slices of cheap supermarket ham and cheese triangles. We did see 2 staff as we left who didn't even acknowledge our 'goodbye'. Such hospitable hosts. Definitely the worst hotel we've stayed in in London.
We booked this hotel based on it being featured in The Guardian .. but .. things have clearly changed since then.
Check in for us was ok, except our room had been changed to a double bed, when we were expecting a triple which had been booked. Luckily our third person was unable to join us. After a discussion I was offered free breakfast. Some other people had arrived to be told there was a problem with the booking and they could go to Peckham! The hotel reception did not help them further by funding a taxi or giving clear information.
The room - fine .. but not the cleanest. Wonky plug socket.. bulb not working in bedside light .. bathroom needed a deep clean.
Breakfast .. DIY .. ok for us but not for others - especially those who wanted an early breakfast ( before 8am). Scant selection of bread, ham, cheese .. but nice yogurts and coffee.
Nobody there to keep area clean and the bins were not emptied all week. We cleaned the sink.
No drinks for the honesty bar.
Hotel staff need to up their hospitality game or lose their reputation.
Ignore the inflated positive rating this hotel enjoys from before it changed management. Have been to this hotel twice before and it was always great value for money. This most recent time it had really degraded in value, however, presumably because of new management. There is a fully automated system for checking in now which means that if you arrive, like us, on a sunday or in the evening there might be no one to help check you in.
Despite it being a challenge to find a member of staff when we needed help, someone immediately found us when we stepped into the breakfast room (they have cameras watching you) to tell us we had to pay. Charming. Of course that person did not stay to help make coffee for the hotel guests as someone used to do.
The dining area is terrible compared to what it used to be. Same price (maybe more?) with a quarter of the options. The rooms were less clean, bedding was nasty.
All in all a really disappointing experience. Lost a good hotel.
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