DoubleTree by Hilton Lisbon Fontana Park

Hotels
Doubletree by Hilton
8.1 (351 reviews)
Eng. Vieira da Silva 2 , Lisbon , pt

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noisy environment
Poor dining experience
Some dark decor

Categories

Cleanliness
7.93
Rooms were clean and well-appointed. However, the cleanliness is affected by some noisy environments.
Service
8.9
Fantastic staff, very helpful and attentive, providing an exemplary service experience.
Location
8.44
Good location, convenient and centrally located, but some rooms face noisy streets.
Room Quality
7.89
Rooms were spacious and comfortable, but dark hallways and some rooms had undesirable views.
Amenities
8.42
Good amenities are available, yet the dining experience falls short.
Value for Money
7.88
Value perceived as acceptable, but some room rates were higher than expected for the quality.
Food and Beverage
7.43
Food quality in the restaurant was disappointing, inconsistent offerings, and average coffee.
Overall Experience
7.9
Overall a good experience despite some issues; would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:53

Property Description

Luxurious Twin Superior Rooms
Experience comfort and style in our Twin Superior Rooms offering either a city view or a charming courtyard outlook. With elegant decor in black, grey, and white tones, these 25 sq. m. rooms boast twin beds for a restful stay.

Modern Amenities
Stay connected with WiFi, catch up on your favorite shows on the HDTV with cable and satellite channels, or catch up on work at the desk. Each room is equipped with a mini refrigerator, individually controlled air-conditioning, a laptop-size safe, and tea/coffee making facilities for your convenience.

Balcony Views
Some rooms feature a full-length sliding window opening to a Juliette balcony overlooking the courtyard, adding a touch of charm to your stay. Don't miss the chance to unwind in style at our hotel.

Book your stay now for a memorable experience!

Important information:

Please note that late check-in is available upon request.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.1
Based on 351 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 7.9
P
Patrick family_with_children nl
10
Fijne kamers, goed bedden, heerlijk ontbijt en boven vriendelijk en behulpzaam personeel.
Pros:

Vriendelijk ontvangst, kamer omgezet naar geschakelde kamers (erg fijn als je met je gezin op een roadtrip bent), één kamer was al klaar bij aankomst (rond 12:00 uur) daar konden wij gelijk onze koffers achterlaten om de stad te gaan ontdekken. We werden gewezen op de voordelen als je lid zou worden (gratis), o.a. gratis parkeren en gratis snellere wifi. De warme koekjes bij aankomst waren ook heerlijk. Ontbijt was zeer goed inclusief een menu voor een heerlijk eitje wat direct voor je gemaakt werd. En ook de boost orange jus in de morgen was ook top.

2026-08-22 via Nuitee
M
Magdalena solo_traveller de
10
2026-08-21 via Nuitee
M
Medinsular solo_traveller pt
2
Pesadelo no Centro de Lisboa
Pros:

O pequeno almoço muito bom com funcionários muito simpáticos e dedicados

Cons:

Receptionistas sem experiência e pouco simpáticos!! O quarto muito mal limpo, com pó, cabelos, grelha do ar condicionado muito suja!!
O pior de tudo o quarto fica ao pé das máquinas de AVAC, não dá para descansar com o barulho!! Uma vergonha para um hotel deste nível!! Uma das piores experiências…

2026-08-20 via Nuitee
T
terumo23 solo_traveller dz
4
Pros:

L'emplacement et le personnel surtout l'équipe du petit-dejeuner en particulier moaz

Cons:

La vétusté des installations
Hotel en fin de vie non rénové
Chambre à la limite de l'acceptable (peinture décollée, chasse arrachée boiserie cassée moquette décolorée)

2026-08-15 via Nuitee
C
Claire solo_traveller fr
9
2026-08-12 via Nuitee
L
liviapI5803ML Family
4
A new experience that fell short of expectations
Pros:

Three uncomfortable rooms that were different from those listed in the booking confirmation (two separate single beds, all on the same floor); one room had a foul odor; the front desk employee didn’t bother to resolve the issue immediately, and we didn’t receive an upgrade. Later, a manager very kind stepped in and switched us to a room with a pungent odor (but not on the same floor). Cleaning was minimal in the following days. The location is on the outskirts, not in the city center.
In the days that followed, the cleaning was satisfactory but not as thorough as usual for this level of service.

2026-08-06 via Tripadvisor
C
Compass47115269157 Friends getaway Yerevan
10
Nice stay
Pros:

The ocean blue eyed lady meet us at Front desk, she was so nice, so kind and gentle. Even she gave us the room earlier than I could imagine. Special thanks, Im so sorry couldnt notice her name. Also thanks to Mr Diogo who helped us to catch a taxi, so appreciate. Guys, you are unbelievable.

2026-08-03 via Tripadvisor
A
a_dan_andrei Couples Bucharest
6
Decent hotel, great rooms, a bit far from city center
Pros:

Good location, although a bit far from the city center, but the room was decently sized and very clean. The breakfast was towards the low end, there was no variety and the quality of the products wasn't great.
The staff was friendly, overall a good hotel.

2026-07-27 via Tripadvisor
M
Mojisola couple ng
5
I would have rated this hotel 80% but because of the scary corridors and the disrespect from Allison at the front desk,
Pros:

It is in a great location

Cons:

The corridors are very scary, it feels like walking in a prison, the walls are black and very narrow, I have never seen such scary corridors in my life.
There is a very disrespectful front desk staff whose name is Allison, that guy has no business working at the front desk, I was talking to him and he ignored me and was typing and I said to him are you listening and he said yes then I said it’s unfair you are not maintaining an eye contact with me while we communicate, he is not friendly at all and made me uncomfortable each time I approached the front desk But Diogo was wonderful, the Food department manager i cannot remember his name is an angel, he was excellent, the following kitchen staff were great: Ariana, Matilda and Beatrice.

2026-07-23 via Nuitee
3
321freyjas Family
8
Good hotel stay
Pros:

The hotel was nice. The food at the restaurant was good, loved the fish! Fabio was great suggesting us things to eat.

2026-07-16 via Tripadvisor
V
virgilion95 Couples
10
Wonderful!
Pros:

Filipa was very knowledgeable, friendly and helpful. She seems to be truly concerned about the guests and their accommodations. We’ve had a wonderful experience!

2026-07-14 via Tripadvisor
K
khalil family_with_children lb
9
Wonderful
Pros:

The location is amazing. The staff are wonderful and super helpful especially Shamila and Alisson. I will definitely come back when I visit Lisbon again. The bigger roooms are amazing and very comfortable. There is also a Starbucks at the entrance

Cons:

Nothing

2026-07-08 via Nuitee
D
djlechef solo_traveller is
10
2026-06-28 via Nuitee
J
JOSE RAFAEL solo_traveller es
7
Pros:

La galleta de bienvenida

Cons:

Decoración muy moderna pero demasiado negro!

2026-06-26 via Nuitee
7
763blueb Couples
10
This hotel is fine!
Pros:

This hotel is more than fine. I will about the decor is a bit odd—narrow long hallways of the same color akin to Severance—but the room was clean and everything worked great. Staff was great to us at check in with recommendations and a warm cookie. The neighborhood around is just fine too. Consider the mall for a quick bite to eat, and Metro stations are easily walkable.

Also, if you are silver or above, this location offers free breakfast for you on the first morning of your stay to demo. Some construction is currently ongoing NE of the hotel, but they do not work in the early or late hours.

2026-06-19 via Tripadvisor
R
Rüçhan couple tr
10
2026-06-19 via Nuitee
K
kwadsworth1965 Couples
10
FANTASIC HOTEL
Pros:

We stayed here for 4 nights and what a great Hotel to stay at. Its a little bit out of the center (30 min walk) or 5 euro's in an Uber. The rooms were so clean and the beds are the best. we hate in the restaurant for Breakfast and dinner and the food was excellent. The best bit about this Hotel is the staff, i don't think i have ever been to an hotel were EVERYONE is so kind and helpful. I would like to give a big shout out to Motaz and Tiago who work in the cocktail bar. so funny and nothing is a problem when you need anything. THANK YOU ALL.

2026-06-18 via Tripadvisor
A
audriuss356 Couples West Palm Beach, Florida
6
Just ok rooms, good location, nice staff, needs to be updated. Would not stay again
Pros:

We changed 4 rooms as some rooms are carpeted and had smell. Finally we settled on first floor facing the street, and I had a hard time falling asleep till I took sleeping pills as passing cars noise was intruding.
Tilled rooms are ok, but you need to get 6-7 th floor. We asked the bar if they can make as a good capuchino with espresso machine. They said they have one in the restaurant, but they brought us just bad coffee from the usual machine.
The front staff is great and accommodating.

2026-06-08 via Tripadvisor
C
Cruz couple br
9
2026-06-08 via Nuitee
H
H1645VNmom Family
2
Old hotel
Pros:

I have stayed at many Hilton hotels before, and we are also Hilton Gold members. At first, they told us that an upgrade was not possible. We went to the room and I have never in my life seen a hotel where the hallway looks like a prison. It is very old and smells very musty. The curtains were worn out and the same goes for all the furniture.
We reported this at the reception and suddenly we were given a slightly larger room, which was somewhat better, but overall I have never seen a Hilton hotel like this. The staff is friendly and helpful, though.

2026-06-07 via Tripadvisor