Hotel Vista Inn Premium

Hotels
8.2 (829 reviews)
16 Poniente Norte 570 Colonia Moctezuma , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Poor cleanliness
Inconsistent service
Amenities in disrepair

Categories

Cleanliness
7.3
Many reviews cited issues with cleanliness, including mold, lack of towels, and general disrepair.
Service
8.8
While some reviews mentioned poor service, there were also positive responses regarding staff friendliness.
Location
9.3
Frequent mentions of the hotel's great location in relation to the city.
Room Quality
7.8
The room quality varied significantly, with reports of small and poorly maintained rooms.
Amenities
7.3
Issues with amenities like air conditioning and bathroom fixtures were noted.
Value for Money
8.8
Several guests mentioned that the hotel provides good value considering its central location.
Food and Beverage
7.8
Reviewers had mixed feelings about the restaurant service and wait times.
Overall Experience
8.5
The overall experience showed a mix of satisfaction and dissatisfaction, balancing the positives against the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:47

Property Description

Centrally Located with Modern Amenities
Vista Inn Premium Tuxtla Gutierrez is a stylish hotel just 400 metres from Plaza Las Americas Square and the city’s Bus Station. Enjoy 24-hour reception, free Wi-Fi, and complimentary parking during your stay.

Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms with cable TV, work desk, and modern private bathrooms. Everything you need for a comfortable stay is provided.

Terraza Quinta Avenida Restaurant
Start your day right with a delicious breakfast at the hotel's Terraza Quinta Avenida restaurant. A perfect way to fuel up before exploring the city.

Book your stay at Vista Inn Premium Tuxtla Gutierrez now and experience convenience and comfort at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 829 reviews
Cleanliness: 7.3
Service: 8.8
Location: 9.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 8.5
N
Nicolas • solo_traveller • fr
10
2026-03-27 • via Nuitee
N
Nicolas • solo_traveller • fr
10
2026-03-27 • via Nuitee
J
Jenny Jessica • couple • mx
9
2026-03-26 • via Nuitee
G
Gomez • couple • mx
7
Pros:

La ubicación

Cons:

No tienen agua caliente

2026-03-21 • via Nuitee
G
Guzmán • couple • mx
7
Pros:

La habitación amplia y cómoda

Cons:

Debería tener mayor iluminación en la habitación

2026-03-20 • via Nuitee
P
perez perez • solo_traveller • mx
8
Cons:

Mucha luz por las ventanas

2026-03-16 • via Nuitee
H
Heidi Xiomara • family_with_children • mx
10
Pros:

Ubicación , limpieza

2026-03-13 • via Nuitee
A
Alba • family_with_children • mx
5
Pros:

Ubicación... tomar transporte es más facil

Cons:

El clima de la habitación nunca enfrió
Gotera de la regadera ( constante) sin haberla usado y después de hacerlo fue peor.
Solo dieron una toalla, fuimos 2 personas

2026-03-09 • via Nuitee
J
José Alcibíades • solo_traveller • mx
8
como fue muy corta la estancia dentro del hotel estuvo mas que bien
Pros:

La ubicación del hotel

2026-03-05 • via Nuitee
B
Brandon • family_with_children • mx
9
2026-03-04 • via Nuitee
N
Nicolas • couple • mx
10
2026-02-27 • via Nuitee
H
Hernandez • family_with_children • mx
10
Pros:

La atención del personal, muy amables

2026-02-25 • via Nuitee
R
Ramon • couple • mx
8
Regular
Pros:

La hiubicacion

Cons:

No me dieron mi habitación a tiempo 3pm...espere 2 horas más

2026-02-25 • via Nuitee
J
Julia • family_with_children • mx
9
Pros:

La ubicación del hotel

Cons:

El baño no estaba tan limpio

2026-02-23 • via Nuitee
J
Juan Carlos • couple • mx
1
Pésimo hotel.
Pros:

Nada. Pésimo hotel y servicio
No hay estacionamiento e instalaciones viejas.

Cons:

No hay estacionamiento disponible, me mandaron afuera del hotel y rayaron mi carro, reclamé y no me dieron solución con los daños a mi vehículo.. El minisplit de la habitación hacia mucho ruido y tiraba agua. La habitación apestaba a húmedo. Tienen las instalaciones en deterioro y con equipamiento viejo.

2026-02-23 • via Nuitee
J
José Manuel • solo_traveller • mx
10
Pros:

Me gustó lo espaciosa de la habitación y lo amable del personal. El hotel está en una buena posición.

2026-02-22 • via Nuitee
J
Juan Diego • couple • mx
9
Pros:

Las habitaciones

Cons:

El acceso a estacionamiento

2026-01-28 • via Nuitee
M
Moreno Flores • solo_traveller • mx
9
Recomendable
Pros:

Muy recomendable

Cons:

Falta mantenimiento en la regadera y el baño, se tira el agua.

2026-01-28 • via Nuitee
H
Hidalgo • couple • mx
4
Cons:

Las cobijas olían a pies sucios, las cortinas no cierran bien

2026-01-22 • via Nuitee
A
Andrés • couple • mx
4
2026-01-22 • via Nuitee