JGSTAY - Soho

Hotels
7.4 (592 reviews)
120 Lafayette Street , New York , us

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location near Canal Street / multiple subway stations
Friendly and helpful staff
Comfortable beds and decent showers
Several guests reported rooms as clean
Convenient modern check-in/key system
Earplugs provided for noise mitigation
Good base for short stays and exploring Manhattan
Some guests found breakfast punctual and acceptable
Cons:
Dirty or stained bedding reported by several guests
Rooms often very small / claustrophobic
Poor value for money / overpriced for what is offered
Minimal or disappointing breakfast
Street noise and ongoing construction, hard to sleep for some
Neighborhood perceived as rough by some guests
At least one reported stolen package incident
Bathrooms and some fittings described as worn

Categories

Cleanliness
4.5
Mixed-to-negative: multiple guests reported dirty or yellowed bedding, visible stains and comments like 'not clean'; a few reviews did say rooms appeared clean, but overall cleanliness is a clear pain point.
Service
9.4
Generally strong: several reviews praise friendly, helpful staff and smooth check‑in/check‑out; staff is a noticeable positive that offsets other issues for many guests.
Location
9.8
Consistently praised: excellent central location near Canal Street, Little Italy and multiple subway stations; convenient for sightseeing despite some noise and a rougher neighborhood feel.
Room Quality
8.1
Mixed: rooms are often small and sometimes claustrophobic for groups, but many guests found beds comfortable, showers nice and rooms adequately clean/functional; some wear and tight layouts noted.
Amenities
7.2
Moderate: basic amenities present (modern key system, earplugs provided), but amenities like breakfast are minimal and there is some construction/noise affecting the experience.
Value for Money
5.2
Negative: multiple complaints about high price for the small, basic rooms (examples of feeling overcharged or poor price/quality), leading to low perceived value.
Food and Beverage
6
Below average: breakfast described repeatedly as minimal or disappointing (some positive mentions exist), inconsistent offering and no tea noted by one guest.
Overall Experience
9
Generally positive for the right guest: many would return and highlight location, staff and comfort as strong positives, though issues like noise, small rooms and cleanliness temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 07:20

Property Description

City Views from a Stylish 3-Star Hotel

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, TV, and a safety deposit box.

Prime Location: Just 600 meters from Bloomingdales and near top attractions like the National September 11 Memorial & Museum.

Convenience and Comfort: Relax in non-smoking rooms with cozy bed linen and towels provided.

Experience the best of New York at JG Sohotel - book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

7.4
Based on 592 reviews
Cleanliness: 4.5
Service: 9.4
Location: 9.8
Room Quality: 8.1
Amenities: 7.2
Value for Money: 5.2
Food and Beverage: 6
Overall Experience: 9
R
Rosario Del Milagro solo_traveller pe
10
2026-07-25 via Nuitee
T
Tijana extended_group rs
8
Pros:

The hosts were very kind, the accommodation is in a great location, and the beds are very comfortable.

Cons:

The breakfast is quite basic, and since room cleaning is charged separately, we expected more considering the overall price.

2026-07-24 via Nuitee
S
Sarah extended_group us
10
2026-07-24 via Nuitee
L
luis fernando solo_traveller co
3
2026-07-17 via Nuitee
P
Paulina couple cl
4
2026-07-16 via Nuitee
L
Lori family_with_children us
8
Pros:

Very clean

Cons:

Room end too small

2026-07-13 via Nuitee
A
Alisha extended_group in
7
small and not necessary good value for money
Pros:

the location was really great. very well located in chinatown, subway is just 2 minutes away. making it easy to get around the city.

Cons:

the rooms are incredibly small, somewhat expected in new york but i think 4 adults in a family room would not unbearably for more than an night to be honest. you could pay a little more and definitely get more room/ nicer space. very basic hostel style accommodation.

2026-07-04 via Nuitee
C
Chris couple us
9
2026-06-28 via Nuitee
O
Odd-Anders couple no
5
Helt greit for kortere opphold.
Pros:

Fint utgangspunkt og nært t-banen.

Cons:

Frokosten var veldig simpel. Ble til at vi spiste andre plasser.
Badet var veldig slitent.

2026-06-24 via Nuitee
P
Patrick solo_traveller gb
8
2026-06-21 via Nuitee
A
Aleksandra solo_traveller pl
8
2026-06-16 via Nuitee
S
Setareh solo_traveller us
4
Pros:

Nothing

Cons:

Next to a construction site. Not clean. Tight. Didn't match the value

2026-06-11 via Nuitee
I
Ivan Jakopčić solo_traveller hr
7
Pros:

Great location, comfortable room

2026-06-08 via Nuitee
N
Noemie couple fr
2
Grosse déception pour 900€ 3 nuits honteux
Pros:

Le métro proche.

Cons:

J'ai fait beaucoup de voyage dans ma vie et jusque-là je n'ai jamais vu un aussi mauvais rapport qualité prix, complètement aberrant j'ai payé presque 900 € pour trois nuits, pour me retrouver dans une chambre plus que minuscule.
Literie sale et jaunie. Tache jaune.
Quartier sal et douteux.
Petit déjeuner plus que minimaliste.Pas de thé !
Très déçue. Choquée.

2026-06-07 via Nuitee
T
tracych12 solo_traveller us
7
Good location but to expensive for what it is
Pros:

The hotel is over priced for what they offer

So one one stole one of my packages delivered

The rates should be cheaper for such a small room

Cons:

The rooms small and the toilets did not feel clean

2026-06-04 via Nuitee
J
Jeff Robin family_with_children us
10
Great place to sleep and stay
Pros:

I was a little shocked at first by the neighborhood, but it was fine at night and in the morning. It is perfectly placed between everything cool in lower Manhattan. Room was clean, cold, and dark when we slept. Nice shower too. I went with my adult son, my wife would have been not into it. You have to be a city person or young person I think. I'll be back!

Cons:

canal street mayhem

2026-06-03 via Nuitee
B
Bottaro couple it
7
2026-06-03 via Nuitee
G
Gard solo_traveller us
9
Economical, convenient, kind staff
Pros:

Perfect location near Canal, Little Italy

Cons:

A bit noisy. But earplugs were provided.

2026-06-01 via Nuitee
D
Dominik extended_group cz
10
2026-06-01 via Nuitee
E
Elzbieta extended_group us
3
I thought that booking a hotel in manhattan for 300$ a night will make the transportation easier but it’s not worth it.
Pros:

The room was clean and the staff was nice

Cons:

It was very loud pretty much from the morning until late night. The honking outside on the street was was driving us crazy. We were on the second floor. The room felt claustrophobic.

2026-05-28 via Nuitee