Hampton Inn Charlotte-Belmont at Montcross

Hotels
•
Hilton Worldwide
8.8 (128 reviews)
820 Cecilia Alexander Dr, Belmont, North Carolina, 28012 , Belmont , US
1-704-825-6100

listing image 1
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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Outdoor pool - seasonal
Elevator
See all facilities

Review Highlights

Pros:
Very comfortable and quiet.
Overnight stay.
This is one of the nicest hotels we have experienced.
Very good. Friendly staff. Clean rooms.
Great hotel.
Cons:
Disappointing stay due to room issues and lack of communication.

Categories

Cleanliness
8.75
This property is very clean.
Service
9.25
The front desk staff who welcomed us was very warm and friendly.
Location
8.75
The location is convenient as we have family nearby.
Room Quality
8.45
Beds were comfortable, and the room was very large.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.95
Good stay for the price.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
8.75
Stay on a whole was very nice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:01

Property Description

Recreational Amenities
Enjoy the 24-hour fitness center and seasonal outdoor pool for relaxation and exercise.

Convenient Features
Benefit from complimentary wireless internet, lobby fireplace, and barbecue grills for added comfort.

Functional Spaces
Utilize the 24-hour business center, express check-in/out, and conference space for events and work requirements.

To book your stay at Hampton Inn Charlotte-Belmont at Montcross, reserve now.

Important information:

  • The seasonal pool will be open from May to September.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 128 reviews
Cleanliness: 8.75
Service: 9.25
Location: 8.75
Room Quality: 8.45
Amenities: 8.75
Value for Money: 8.95
Food and Beverage: 8.75
Overall Experience: 8.75
J
John • family_with_children
10
Pros:

Clean!!!!

2025-10-11 • via Nuitee
R
Ron
10
Pros:

Everything was fine, except that the room had a very strange smell to it. It was bothersome.

2025-10-07 • via Nuitee
C
Carl
10
Pros:

Very comfortable and quiet.

2025-09-06 • via Nuitee
C
Carlene • family
8
Pros:

Overnight stay.

2025-08-30 • via Nuitee
S
Sara • partner
8
Pros:

Stay as good

2025-08-26 • via Nuitee
C
Christian
10
Pros:

This property is very clean and the front desk staff who welcomed us was very warm and friendly.

2025-08-26 • via Nuitee
J
Jonathan
10
Pros:

Good stay for the price

2025-08-13 • via Nuitee
B
Barbara • partner
10
Pros:

Beds were comfortable, Room was very large with everything you would want, Bathroom was large. The shower could use a better hand held head, very hard to get to lower parts of the body,.

2025-08-12 • via Nuitee
J
Judith S • family
10
Pros:

This is one of the nicest hotels we have experienced.

2025-08-11 • via Nuitee
P
Patrick
10
Pros:

Very good. Friendly staff. Clean rooms.

2025-07-21 • via Nuitee
A
Angela
4
Disappointing stay
Pros:

The location is convenient as we have family nearby, but we don’t plan to come back. Our first time didn’t have electrical power near the bed and we had to change rooms after we had already started unpacking. The second room had a privacy shade that didn’t work. It took forever to get hot water in the shower. When we complained, we were advised to run the cold water in the sink while showering! There was no bathmat, so we had to use an hand towel for the floor. And all communication with the front desk necessitated going down in person. There was a phone in the room, but calling the desk or housekeeping always resulted in a busy signal.

2025-07-21 • via Nuitee
C
Cheryl • family
10
Pros:

Great hotel

2025-07-20 • via Nuitee
J
Jackie
8
Pros:

Stay on a whole was very nice. Internet access was spotty

2025-07-13 • via Nuitee
C
Chris
10
Pros:

Very friendly and knowledgeable staff. Helpful with dining suggestions

2025-06-29 • via Nuitee
S
Stephanie • family
10
Pros:

The property was in the perfect location. Close enough to some great shopping areas and eateries but not in the hustle and bustle of downtown broadway.

2025-06-27 • via Nuitee
M
Melinda • family
10
Pros:

Very clean-enjoyed pool. Breakfast good! Enjoyed the cookies

2025-06-25 • via Nuitee
T
Tami
10
Great Hotel
Pros:

Staff was super friendly. Breakfast was great! The only minor complaint was the shower. There was very little water pressure and the doors were REALLY hard to slide open and closed but these were trivial. Everything else was perfect. Would def recommend and stay again on our next trip to Belmont!

2025-06-23 • via Nuitee
A
Angie • family
10
Pros:

Great place to stay

2025-06-01 • via Nuitee
E
Ercilia
10
Pros:

Very clean and excellent customer service. Room was very clean an big. Will definitely stay here again.

2025-05-24 • via Nuitee
A
Angelique • family
10
Pros:

This was a fantastic property and I hi go LY recommend

2025-05-21 • via Nuitee