Hampton Inn Watertown

Hotels
•
Hampton Inn
8.5 (364 reviews)
155 Commerce Park Drive , Watertown , US
+1 315-782-2222

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Convenient location
Pool and gym available
Late checkout option
Cons:
Noise from groups / paper-thin walls
Inconsistent housekeeping (missed towels, trash, cleaning)
Uncomfortable mattress/pillows for some guests
Occasional odors or clogged sinks reported
Front desk did not resolve some noise complaints
Minor maintenance issues (loose shower rod, AC/TV controls, shower hard to turn on)

Categories

Cleanliness
7.5
Many reviews praise spotless rooms and cleanliness, but several note problems (locker-room/old cigarette smell, clogged sink, inconsistent housekeeping and missed towel replacements), so cleanliness is generally good but with notable negative incidents.
Service
9
Staff are repeatedly described as friendly and helpful; multiple guests singled out helpful front-desk and courteous staff. A few reports cite unprofessional housekeeping or front-desk failure to resolve a noisy group, but overall service sentiment is strongly positive.
Location
9
Several guests called out the convenient/great location and proximity to restaurants and businesses — location is consistently praised.
Room Quality
8
Rooms are described as clean and comfortable, but some guests reported uncomfortable beds/mattresses and pillows, minor maintenance/finish issues (wallcovering mismatch, loose shower rod), and occasional AC/TV problems.
Amenities
8
Breakfast area, pool, gym and late checkout were positively noted. Some housekeeping/service lapses affected perceived amenity reliability (towels not replaced, shower rod loose).
Value for Money
8.5
Several reviews explicitly call it an affordable/great value stay and a good choice for Hilton Honors members; value is generally seen as solid given the positives.
Food and Beverage
9.5
Breakfast was repeatedly praised (varied options, good coffee, high-protein yogurt, plentiful choices) and described as a highlight of the stay.
Overall Experience
8.5
Most guests report positive stays (clean rooms, friendly staff, great breakfast, convenient location), but a minority experienced severe disturbances (noise from groups) or maintenance/cleanliness issues that negatively impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Luxurious Amenities

The Hampton Inn & Suites Watertown offers a range of luxurious amenities, including guest rooms equipped with microwaves, mini-refrigerators, and coffee makers. The rooms also feature cable TV and work desks for your convenience.

Relaxation and Recreation

Guests can unwind and stay active during their stay with access to the indoor pool and fitness center. Whether you prefer a refreshing swim or a workout session, the hotel has you covered.

Convenience at Your Fingertips

In addition to leisure facilities, the hotel provides a business center and laundry facilities, ensuring that all your needs are met during your visit to Watertown. Enjoy a comfortable and convenient stay at Hampton Inn & Suites Watertown.

Book your stay now and experience the exceptional hospitality at Hampton Inn & Suites Watertown!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ART

Location

Guest Reviews

8.5
Based on 364 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 8.5
K
KATHLEEN • couple • us
10
Pros:

Convince of Location

Cons:

Norhing

2026-10-29 • via Nuitee
J
Jorge • couple • us
5
2026-10-21 • via Nuitee
K
Katherine • solo_traveller • us
5
Pros:

Room was clean

Cons:

Uncomfortable bed. Unprofessional housekeeping staff

2026-10-12 • via Nuitee
J
Joan • couple • us
10
Clean hotel and room
Pros:

Nice selection for breakfast we enjoyed it very much coffee was good

Cons:

We liked all of it

2026-10-11 • via Nuitee
M
Margaret • couple • us
10
2026-10-10 • via Nuitee
H
Henry • couple • us
9
Always stay here.
Pros:

Yes very good breakfast

Cons:

Showe was difficult to turn on

2026-09-19 • via Nuitee
M
Melissa • couple • us
10
Clean, Comfortable, and Highly Recommended
Pros:

I always try to stay at a Hampton Inn, and this was one of the better locations I have stayed at. It was spotless, and more comfortable than others.

Cons:

Though it didn't impact the quality of the stay at all, the wallcovering updates done in the unit restroom did not match the existing vanity, shower, or tilework. The resulting effect made the space feel more dated than it actually was. But everything was clean and in great condition, so it's purely optics.

2026-09-08 • via Nuitee
E
Edward • family_with_children • us
4
Avoid like a plague!
Pros:

Location.

Cons:

Upon arrival we noticed a lot of teenager kids running around. We were told they were a baseball team. We asked to be moved on a different floor but the receptionist assured us that there would be no problem with them and that the administration would take care of any issue. Well, they didn't. The noise was enormous. The kids were running around, screaming, knocking on doors. The parents were even worse. Some of them were very drunk. The walls and the doors are paper thin (apparently in all Holiday Inns) so you could hear everything. We called the reception to complain but they didn't do anything. We didn't sleep the whole night. The hotel offered a refund but our day was already ruined. We would never stay in this or any other Holiday inn hotels again.

2026-08-12 • via Nuitee
J
Jason • solo_traveller • ca
10
Pros:

Staff was friendly as always, room was very clean and comfortable

2026-08-10 • via Nuitee
S
Shawn • couple • ca
10
2026-08-04 • via Nuitee
K
Keenan • couple • us
1
2026-07-23 • via Nuitee
C
Cornell • solo_traveller • us
10
Pros:

Great location and great breakfast

Cons:

Could have better mattress and pillows

2026-07-17 • via Nuitee
R
Ryan • family_with_children • us
9
Great affordable stay
Pros:

All of the staff we interacted with were very kind. The location was great. Pool for the kids. Breakfast was wonderful with plenty of options and space to enjoy.

Cons:

Nothing

2026-07-06 • via Nuitee
F
Frank • solo_traveller • us
10
Great stay
Pros:

All good

Cons:

Everything was great

2026-07-04 • via Nuitee
J
janet • solo_traveller • us
10
2026-07-03 • via Nuitee
T
Teresa • couple • us
9
Pros:

Close and clean with a gym

2026-07-01 • via Nuitee
D
Daniel • couple • us
9
See above
Pros:

The late checkout was a great bonus. We ran a long race in the morning and having the opportunity to take a shower was blessing.

2026-06-30 • via Nuitee
R
Reynolds • couple • us
8
2026-06-29 • via Nuitee
F
francisco • solo_traveller • us
9
5 day stay at Watertown ny
Pros:

Nice area close to other businesses and restaurant. Staff was friendly

Cons:

Housekeeping didn't make the day, even on the schedule they currently have. Trash was removed, until the end of my stay. towels never replaced. Dont know if room was vacuum or not. Shower curtain rod was loose, inform front desk.

2026-06-29 • via Nuitee
T
TobieFamily • Family
2
Overall Terrible
Pros:

The entire place smells like a locker room and old cigarettes. The rooms sink was clogged with hair, the walls are thin so we heard everything in next room…all night, the air conditioner would only work on 67, the volume on the TV wouldn’t go lower than 7, and the doors shut heavy so we heard that all night too from the room next door and anyone else nearby. Overall terrible experience.

2026-06-24 • via Tripadvisor