Courtyard Jacksonville Flagler Center

Hotels
Courtyard by Marriott
8.7 (433 reviews)
14402 Old St. Augustine Road , Jacksonville , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
Cleanliness issues
High food prices
Missing amenities

Categories

Cleanliness
7.84
Multiple reviews noted cleanliness issues including unwashed linens and a dirty room.
Service
9.81
Staff received high praise for their friendliness and professionalism.
Location
9.85
Highly rated for its convenient location near attractions.
Room Quality
8.8
Generally good room size but some reports of discomfort, particularly with bedding and maintenance.
Amenities
8.33
Amenities met expectations but missing complimentary breakfast options affected ratings.
Value for Money
8.29
Some guests found prices high for the quality and offerings.
Food and Beverage
7.34
Significant negative feedback regarding food quality and breakfast options.
Overall Experience
9.31
Guests overall enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:03

Property Description

Modern Accommodations
Experience comfort and convenience at Courtyard Jacksonville Flagler Center. Our rooms are equipped with all the amenities you need for a relaxing stay, from flat-screen TVs to complimentary Wi-Fi.

On-Site Dining and Fitness
Indulge in delicious meals at our restaurant or stay active at the fitness center. Whether you're looking to unwind or stay in shape, we have you covered with our on-site facilities.

Convenient Location
Located near top attractions like Regency Square and The Avenues Mall, our hotel offers easy access to the best of Jacksonville. Plus, with free parking and a range of services, your stay will be hassle-free.

Book your stay at Courtyard Jacksonville Flagler Center now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 3.87 per day.

Location

Guest Reviews

8.7
Based on 433 reviews
Cleanliness: 7.84
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.34
Overall Experience: 9.31
G
Gildea couple us
8
2026-07-22 via Nuitee
K
Keenan family_with_children us
10
Everyone was welcoming my family enjoyed the stay. Breakfast complementary wonderful.
Pros:

The customer service

Cons:

Everything was excellent

2026-07-16 via Nuitee
J
JuliaBM solo_traveller us
8
Pros:

Great main areas

Cons:

No breakfast buffet

2026-07-14 via Nuitee
C
christie extended_group us
10
2026-07-07 via Nuitee
T
Tonya solo_traveller us
10
Pros:

Everything

2026-07-06 via Nuitee
R
Roger solo_traveller us
9
South Jacksonville
Pros:

New hotel with great sized rooms with am excellent location in South Jacksonville

2026-07-05 via Nuitee
S
Silvana solo_traveller us
10
2026-07-01 via Nuitee
X
Xudong family_with_children ca
10
2026-06-30 via Nuitee
D
David Y Paula solo_traveller us
8
Pros:

El servicio al cliente excelente muy amables nos atendieron muy bien todo el personal muy atentos para lo que nesecitaramos volvería a quedar una y otra vez

2026-06-28 via Nuitee
P
Perez solo_traveller us
9
Pros:

Easy check in and safe parking

2026-06-27 via Nuitee
S
Sho couple us
6
Cons:

*Offering complimentary coffee, and / or tea, in the lobby area would be lovely. The room coffee is awful! Please invest some funds into fresh coffee for guests. It comes across cheap when you have breakfast, à la carte, and no more hint but water. It would take a small amount to make your guests feel more welcome. It’s one of the reasons I’ll book another hotel instead, even thought you are in closer proximity to where my parents live now. Lots of money going to another hotel. I visit regularly. : /

2026-06-24 via Nuitee
C
Cláudio couple br
8
2026-06-20 via Nuitee
H
Henry couple us
10
2026-06-18 via Nuitee
S
Sandy extended_group us
9
2026-06-09 via Nuitee
K
kiput solo_traveller it
10
2026-06-04 via Nuitee
S
Susann couple us
10
2026-06-04 via Nuitee
B
Betty Jo couple us
2
Cons:

Booked though Booking.com. Upon arrival I was told a $50 pet fee, $5 per day pet cleaning fee, almost $4 per day vehicle fee, and another fee which I’m still it sure of and no, it was not the 7.5% tax fee but still booking.com never quoted/mentioned pet fee and yes, I clicked on is there a pet. So, I had paid in full the total cost upon booking and when I arrived at the hotel I was surprised of over $100 in extra fees! Of course I had to pay it because we are from out of town and what am I suppose to do at this point?. Then opening my room and the dank, stale, warm room greeted me. Also, our pillows smelled like mildew so we had one pillow between my husband and myself! I left my dog and didn’t say anything because my son had a water leak in his bathroom and needed us immediately. We got back super late to the room and that night was a very sweaty night to say the least. Then I looked at the thermostat and figured out to just keep the ac at 70 so that it never cycled off which led to a cold room. I thought oh I can handle this cause we barely didn’t time in the room. I just feel like for almost $400 for 2 nights was ridiculous!! I hope that you do something about this and I know you are going to respond with well you should have let front desk know about this and my response to you is, I booked this and didn’t think I would have any problems cause we knew we were there for a short time and were needed with my family not trying to solve the hotels problems and switching rooms! If that even was a possibility for the hours we were coming and going.?

2026-06-01 via Nuitee
W
William solo_traveller us
5
2026-06-01 via Nuitee
J
Julie couple us
10
Visit w/son and grandson while in town
Pros:

Outdoor pool, comfy bed, adjoining rooms

Cons:

Breakfast was expensive

2026-05-17 via Nuitee
M
Marina couple us
10
2026-05-15 via Nuitee