Hotel Art Resort Galleria Umberto

Hotels
8.4 (1461 reviews)
Galleria Umberto I, 83 , Naples , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with cleanliness
Inconvenient service at times

Categories

Cleanliness
7.61
Some reviews mentioned issues such as an old room appearance and plumbing problems.
Service
9.08
Many guests praised the friendly and accommodating staff.
Location
9.12
The location received high praise across multiple reviews for being perfect and safe.
Room Quality
8.07
Mixed sentiments regarding room quality, with some concerns about outdated decor.
Amenities
8.1
General satisfaction with amenities, although some minor improvements needed.
Value for Money
8.56
General value perception aligns with the overall positive sentiment.
Food and Beverage
8.11
Breakfast received mixed feedback; some enjoyed it while others found it lacking.
Overall Experience
8.58
Overall satisfaction with the experience was mostly positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:38

Property Description

Luxurious Accommodations
Experience elegance and spaciousness at Art Resort, nestled in the historic Galleria Umberto. Enjoy free Wi-Fi, a minibar, and an LCD TV in each room, along with a marble bathroom and air conditioning for your comfort.

Prime Location
Conveniently located just a 5-minute walk from the port and Beverello Harbour, Art Resort offers easy access to boat trips to Ischia, Capri, and nearby islands. Situated opposite Teatro San Carlo and the Royal Palace of Naples, immerse yourself in the city's rich culture.

Delightful Dining and Services
Indulge in a buffet breakfast in the panoramic dining room, featuring traditional Neapolitan pastries and fresh fruit. With a 24-hour reception, receive top-notch service from our staff who can provide restaurant recommendations and tourist information. Book your stay now at Art Resort for a memorable Naples experience.

Important information:

Please note that Art Resort is accessible by a elevator, which is activated by a 10-cent coin, provided by the hotel. The coin dispenser is available Monday to Friday during office hours.

Please note that upon check-in, a credit card will be required, even if your reservation has already been paid in full. This procedure is necessary for any extra charges or deposits.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.4
Based on 1461 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
E
Evelyn • solo_traveller • il
10
Pros:

Really liked the location and the security of the property!
The room has a vintage style which I enjoyed.
Caterina was amazing and while at the breakfast she told me a few historic facts about the gallery.

2026-09-17 • via Nuitee
G
Ginette • extended_group • ch
10
Pros:

Personnel efficace et sympathique. Mention spéciale à LaLi
L’hôtel à une position idéale pour partir à la découverte de Naples.

2026-09-16 • via Nuitee
B
Bartmess • couple • us
9
Great location and nice room.
Pros:

The location was ideal as there were plenty of places easy to walk to. Lots of restaurants and stores all around the building.

Cons:

The bed was very hard and we had issues with the wifi.

2026-09-16 • via Nuitee
R
Roberto • couple • au
10
Favoloso, ottima posizione, camera bellissima
Pros:

Tutto

2026-09-16 • via Nuitee
J
Jessica • extended_group • it
7
2026-09-15 • via Nuitee
C
Catriona • couple • ie
5
Overrated
Pros:

Great location and staff were very friendly

Cons:

Very overrated …. Rooms are basic , no WiFi, safe didn’t work. I think because it’s in the galleria building it is hyped up . There is better to be had for the price.

2026-09-13 • via Nuitee
E
Ernesto • solo_traveller • it
6
2026-09-13 • via Nuitee
D
Declan • couple • ie
8
Comfortable and eclectic
Pros:

Room

Cons:

Finding it and getting access late

2026-09-11 • via Nuitee
M
MP • solo_traveller • fi
4
Pros:

Sijainti

Cons:

Huoneen siivous epäjohdonmukainen...siivouksen yhteydessä vietiin suihku, pesutuotteet eikä uutta tilalle. Sai erikseen hakea/pyytää...
Aamiainen surkea..kahvi automaatista..
Aamuviideltä pihalla roskisten tyhjennys yms...meluisa huone vakka sisäpihalla..

2026-09-11 • via Nuitee
M
Maniscalco • extended_group • it
8
Pros:

La posizione

Cons:

Il fatto di essere stata assegnata ad un piano diverso da quello della colazione

2026-09-10 • via Nuitee
T
Tiago • extended_group • pt
8
2026-09-08 • via Nuitee
C
Cezar • couple • ro
10
2026-09-08 • via Nuitee
S
Sabina • couple • bg
10
Excellently!
2026-09-07 • via Nuitee
M
Masaya • couple • jp
5
2026-09-06 • via Nuitee
M
Marissa • couple • it
6
Good for a short stay
Pros:

Location and the art

Cons:

Slow responsiveness

2026-09-06 • via Nuitee
S
Simone • extended_group • gb
4
2026-09-05 • via Nuitee
N
Niels Christian • couple • no
10
2026-09-05 • via Nuitee
M
Maria • solo_traveller • pt
10
Pros:

Decoração lindíssima, atendimento da equipa irrepreensível. A senhora do pequeno almoço que nos recebia todos os dias com um sorriso na boca e alegria. Pequeno almoço variado e bom. A localização impossível ser melhor

Cons:

O elevador é castiço mas por vezes aborrecido por ser muito antigo. Mas faz parte de todo o pacote de escolher algo dentro das galerias, para nós não foi um problema, foi uma aventura.

2026-09-03 • via Nuitee
R
Richard • solo_traveller • us
5
short and unpleasant
Pros:

location

Cons:

I checked out very early. The lights were out in the hallway and the desk clerk was asleep on the couch. He was very rude and unhelpful.

2026-09-03 • via Nuitee
N
NORIKO • solo_traveller • fr
8
2026-09-02 • via Nuitee