VR Hamilton

Hotels
VR Hotels and Resorts
7 (3974 reviews)
237 Victoria Street , Hamilton , nz

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Comfortable bed
Cons:
Cleanliness issues
Poor service experience
Aging facilities

Categories

Cleanliness
4.5
Multiple reviews mentioned issues with cleanliness, including dusty carpets and mold.
Service
7
Some reviews praised the friendly staff, though there were significant complaints about unresponsive reception.
Location
8.5
Positive comments regarding the convenient location near cafes and shops.
Room Quality
6.5
Mixed sentiments; rooms are described as spacious but have issues such as old furniture and noise.
Amenities
7.5
Basic amenities were mentioned as satisfactory, but complaints about additional charges for parking.
Value for Money
8.5
Some guests found the value for money acceptable considering the location.
Food and Beverage
7.5
Not specifically mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
6
Overall mixed experiences with serious complaints outweighing some positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:15

Property Description

Rich Heritage and Victorian Design
Step back in time to 1926 and experience the charm of our heritage buildings at VR Hamilton. Our Victorian-inspired design will transport you to a bygone era, offering a unique and elegant stay.

Prime Central Location
Nestled at the heart of Hamilton CBD, VR Hamilton is perfectly situated at the crossroads of Victoria street, ensuring you are at the center of all the action. Explore the vibrant precinct with ease, as everything you need is just a stone's throw away.

Modern Comforts and Convenience
Indulge in spacious suites and rooms equipped with all the modern amenities you desire. From free WiFi to a flat-screen TV with satellite channels, we ensure your stay is as comfortable as it is convenient.

Ready to immerse yourself in history and luxury? Book your stay at VR Hamilton now and create unforgettable memories.

Important information:

Please note that there is a 3.15% surcharge when you pay with a credit or debit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HLZ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for NZD 30 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for NZD 30 per person per night when using an existing bed.
    People no matter the age stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 3974 reviews
Cleanliness: 4.5
Service: 7
Location: 8.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 6
A
Arneka couple nz
6
Pros:

Central

Cons:

Needs refurbishing

2026-03-28 via Nuitee
G
Grant couple nz
8
Good price stay in Hamilton
Pros:

Stayed here a number of times. Rooms are comfortable, price is good and the location right in the centre of the city is great

Cons:

Nothing

2026-03-27 via Nuitee
A
Andrew solo_traveller nz
8
2026-03-27 via Nuitee
E
Elizabeth couple nz
2
Good location but that’s it
Pros:

Location is good

Cons:

Windows leaked and it was raining so personal belongings got wet, only 4 tv channels worked when asking staff they said that’s normal, heater didn’t work, shower was dirty and water pressure was horrible, milk provide by hotel is horrible it tasted off

2026-03-27 via Nuitee
S
Susan couple it
10
Pros:

Great location amongst many places to eat and shop. Huge room with bath. Comfy bed. Great value for money

2026-03-26 via Nuitee
N
Nathan solo_traveller nz
4
Unpleasant
Pros:

Great location

Cons:

Dirty, sticky furniture. Hairs in bathroom. Persistent smell of damp/mould throughout lifts, corridors and room.

2026-03-26 via Nuitee
L
Lala couple us
8
Pros:

Loved the balcony and the bubble tub. The room felt really glam at first sight. It's cute and our suite felt romantic. It was very clean. It was unique and a delightful evening for us.

Cons:

Lots of noise from slamming doors and crying kids right outside/upstairs from our room.

2026-03-26 via Nuitee
H
Harvey couple gb
7
Spacious rooms
Pros:

A nice location, huge spacious room and a nice shower with great shower products too

Cons:

I didn’t like that we arrived at 21.00pm and there was no reception staff to check us in, even though check in was supposedly available until 23.00pm… we phoned and were told where to grab our key from… this felt sketchy… also meant there was no one to help us sort out parking in the hotels garage so we had to leave it on the street which I wasn’t entirely comfortable with! Also at about 4am we were abruptly awoken by very loud trucks out the back of the hotel.

2026-03-26 via Nuitee
M
Marthaserene couple nz
7
Pros:

Good value for what you pay

Cons:

You had to use the bathroom water to fill the jug for hot drinks

2026-03-26 via Nuitee
L
Lisa solo_traveller nz
8
2026-03-26 via Nuitee
J
Joyce Marie couple nz
10
Worth it for the price. Unexpectedly was cheaper that expected with that big room that I booked.
Pros:

Pro: Location is excellent as it is in the city centre and a lot of nice cafes/ restos nearby.

Cons:

Cons: Parking space was a bit tricky and narrow. But overall, the place is nice.

2026-03-25 via Nuitee
方宁 couple cn
5
感觉一般般,除了地理位置还不错,在城市的中心处
Pros:

地理位置还可以

Cons:

卫生间洗澡的热水,忽冷忽热!
房间的灯光控制也不行,床头没有控制整个房间灯光的总开关

2026-03-25 via Nuitee
A
Achini solo_traveller nz
8
Great value for money
Pros:

Perfect location, helpful staff, great value for money, rundown but still felt clean and comfortable

Cons:

A bit rundown but almost in a charming way

2026-03-25 via Nuitee
T
Thomas solo_traveller nz
5
Pros:

Large rooms. Great location. Big bed.

Cons:

The hotel is absolutely frugal on water use. The shower produces barely a sprinkle of water, not enough to take a reasonable shower or get the soap off. This was so bad, it really ruined the experience!

They have a small fridge in the room with some small milk containers for coffee making, but they skimp on power and the fridge was turned off and warm. I didn't dare have the milk.

They have zero staff in the Lobby when I checked in at 8:30 pm. One calls a phone and is told where to find the key. With no staff in the hotel, I wonder about safety.

After you book you are told that they will take a $250 bond off your credit card to cover damage you might cause to the room... I wonder what kind of clientele they appeal to...

It's obvious that they are struggling to keep the lights on in this place...

2026-03-25 via Nuitee
R
Roger Houghton solo_traveller nz
8
Good Value
2026-03-24 via Nuitee
P
Phillip couple au
7
Pros:

Location and price

Cons:

A bit noisy

2026-03-24 via Nuitee
F
Fred couple nz
5
Pros:

Location is good.

Cons:

Shower pressure and step up into the bath. Looks very tired and it needs maintenance. Also it’s very hot in summer and the lift doesn’t work a lot of times. It’s not good the stairs for people with sore knees.

2026-03-23 via Nuitee
K
kierran couple nz
4
2026-03-23 via Nuitee
K
Kenny couple au
5
2026-03-22 via Nuitee
P
Pamela family_with_children nz
2
Only one night. Wouldn’t go there again
Cons:

Room 208 had no hot water. The room gets loud street noise especially racing and deliberate backfiring of cars continuously going around the block until after midnight

2026-03-22 via Nuitee