Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Helpful staff
Great location
Cons:
Cleanliness issues
Temperature control problems
Value for money concerns

Categories

Cleanliness
7.7
Some reviews mention cleanliness issues, such as old carpets and smells in the lobby.
Service
9.2
Positive mentions of helpful staff and good service, especially regarding additional requests.
Location
9.2
Frequent positive feedback on the hotel's location.
Room Quality
7.7
Issues with room amenities such as temperature control and outdated features were noted.
Amenities
8.2
Pool and breakfast amenities received praise, though there are concerns about external gym access.
Value for Money
7.7
Some reviews state that the price does not match the quality, indicating concerns about value.
Food and Beverage
8.2
Breakfast is appreciated, but some criticism about it being not enough variety.
Overall Experience
8.5
Overall experience is positive, supporting the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:35

Property Description

Luxurious Accommodation
Experience comfort and style at Radisson Hotel Astana, where every room is equipped with modern amenities like a flat-screen TV, minibar, and free Wi-Fi.

Culinary Delights
Indulge in a culinary journey at Capri Restaurant, offering a delightful mix of European and Kazakh cuisine. Start your day with a delicious buffet breakfast and unwind with a drink at the bar.

Relaxation and Wellness
Take advantage of our leisure facilities including an indoor swimming pool, gym, sauna, Turkish steam bath, and spa center. Pamper yourself and rejuvenate your senses during your stay.

Book now and elevate your stay at Radisson Hotel Astana, centrally located for your convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Location

Guest Reviews

8.3
Based on 751 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.5
N
NURLAN • solo_traveller • kz
8
2026-08-12 • via Nuitee
Иvан • solo_traveller • kg
10
Pros:

Хороший комплекс, сервис на высоком уровне: отдельное спасибо персоналу. Завтрак шведский стол (наверное самый насыщенный в Астане). В комплексе есть World Class (можно посетить бассейн, сауны, СПА). Всё чисто, уютно

2026-08-11 • via Nuitee
Райхан • couple • kz
10
2026-08-10 • via Nuitee
P
Patricia • family_with_children • gb
5
Disappointing for a 5 star - maintenance needed
Pros:

Near nice park and river (not central but this is what we wanted). Nice king bed in the premium room, nice views.

Cons:

AC was not working properly, fridge was broken, and WC sink was a bit blocked - asked for maintenance but AC and Fridge still not fixed, and solution for sink was to take away the full plug and leave the big hole open!
WC has no privacy - door is glass and visible which was not appreciated by my teenage kids.
Hard to find information about the pool/spa.
Quiet most of the time but Sunday there was a huge convention creating a very busy lobby.
Staff friendly enough but sounds like hotel not managed properly and doesn’t feel like a 5 star

2026-08-02 • via Nuitee
Райхан • couple • kz
10
2026-07-20 • via Nuitee
A
Andrei • solo_traveller • ru
3
Pros:

ничего

Cons:

старый , ужасный , устаревший отель , дизайн из 90х годов , маленькие номера , все колхозно

2026-07-02 • via Nuitee
Райхан • couple • kz
10
2026-06-29 • via Nuitee
A
Aldiyar • couple • kz
10
2026-06-28 • via Nuitee
N
Nursultan • family_with_children • kz
10
2026-06-27 • via Nuitee
M
Mandrukevich • solo_traveller • lv
7
Нормальный отель для переночевать.
Pros:

Неплохой завтрак, чистый номер. Услугами не пользовался, оценить не могу.

2026-06-25 • via Nuitee
Y
Yuriy • family_with_children • ua
10
2026-06-18 • via Nuitee
R
Roman • solo_traveller • pl
8
Cons:

Nie działała przez cały pobyt klimatyzacją. Było nawet 33 stopnie .

2026-06-03 • via Nuitee
Елена • solo_traveller • by
9
необходимо починить подсветки зеркал в санузле , темновато
Pros:

персонал , кухня в ресторане, вид из окна

Cons:

был перебой с водой

2026-05-31 • via Nuitee
A
Abdul • family_with_children • ae
1
Pros:

Ac is not working…
Completely messed hotel

2026-05-29 • via Nuitee
Райхан • couple • kz
10
2026-05-24 • via Nuitee
F
Fatima Ezzahra • solo_traveller • it
10
Pros:

La pulizia l’attenzione ai dettagli e la disponibilità dello staff

2026-05-21 • via Nuitee
Райхан • family_with_children • kz
10
2026-05-18 • via Nuitee
Райхан • couple • kz
10
2026-05-18 • via Nuitee
Райхан • family_with_children • kz
10
2026-05-18 • via Nuitee
A
Alexandru • solo_traveller • ru
8
2026-05-14 • via Nuitee