Gran Hotel Gervasoni

Hotels
Independent
7.8 (101 reviews)
Paseo Gervasoni N1, Cerro Concepcion, Valparaiso, Valparaiso, 2340000 , Valparaiso , CL

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Quiet atmosphere
Cons:
Limited dining variety

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 20:18

Property Description

Experience the charm of Valparaiso at Gran Hotel Gervasoni, where Victorian elegance meets modern comfort.

Stunning Views and Relaxation
Take in breathtaking views from our terrace and garden, perfect for unwinding after a day of exploration in this vibrant city.

Culinary Delights
Indulge in exquisite international cuisine at Bella Ciao Restaurant, where you can savor delicate dishes in an enchanting setting, accompanied by a refreshing drink from the bar.

Comfort & Connectivity
Retreat to one of our 15 well-appointed guestrooms featuring premium bedding, LCD televisions, and complimentary wireless internet, ensuring both relaxation and connectivity throughout your stay.

Don’t miss the chance to embrace the unique experience that Gran Hotel Gervasoni offers; book your getaway today!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 101 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
R
Roberto Hilarion
10
Pros:

Great

2025-04-17 via Nuitee
B
Bill
10
Pros:

Fantastic location, the dining area at sunset is something to enjoy. Super quiet, two thumbs up!

2025-04-04 via Nuitee
C
Chiuanliang
10
Pros:

Na

2024-11-02 via Nuitee
J
Janet
10
great location and views
Pros:

This a lovely old building with original antique furniture. Breakfast is served on the deck with a fantistic view of the harbor.

2024-04-26 via Nuitee
B
Benjamin partner
8
Pros:

A well preserved heritage hotel with helpful staff. The area has lots of hip cafes and restaurants. There is an enormous amount of street art.
Things to be aware of: The hotel is in the hilly part of the old city Valparaiso. You can expect very narrow cobbled streets and very steep climbs with lots of steps. Parking on the street is difficult.

2024-01-30 via Nuitee
R
Rafael
6
More of a BB than a hotel
Pros:

This "hotel" is more akin to a BB than a typical hotel. It seems a converted mansion from days gone by. As a result you get aged, small rooms with small beds and tight bathrooms that, along with the common areas, creak and crunch as you and your neighbors walk around. It can be annoying in the middle of the night when your trying to get some sleep. Breakfast on the patio overlooking the bay was a highlight. The location is a high traffic area and that means noise at peak times. The Service was great and the place has its charm but be warned; the noises due to the age of the place and busy tourist location can be a problem.

2024-01-09 via Nuitee
K
Kenneth family
10
Pros:

The building is historic with much character. It does not look new, because it isn't. It is beautiful and interesting. The staff is very kind and breakfast was delightful. We hope to return in the future.

2023-12-27 via Nuitee
O
Olinda partner
8
Pros:

I didn't like the loft on room 10 because it was right under the terrace cafe so all the chair dragging was loud and right above you. Also, the hotel needs some furniture updating. Staff was great and hotel was very clean. Nice views!

2023-11-30 via Nuitee
J
Janice family
10
Pros:

The old building is full of charm and the view from our room was gorgeous. Breakfast, which was included, was delicious. There is a patio bar with excellent views where one can sit and enjoy the view. The hotel is located in a colorful neighborhood convenient for walking. Super- friendly and accomodaing staff. We'll be back!

2023-11-29 via Nuitee
C
CHRISTOPHER
6
Pros:

The hotél is añ interesting former mansion filled ŵith antiques. Wheñ one leaves the fro nt door, which is kept locked, one is assaíled by the smell of urine, due to men drinking openly ⁰on the overlook path. NOTE...If ÿou have a lot of heavy luggage, the stairswill make you regret your choice.

2023-10-21 via Nuitee
S
Stephen family
10
Pros:

Staff is great

2023-03-23 via Nuitee
E
Edward friends
10
Pros:

The location was great to walk around the old part of the city. close to Ascensor and street art on the buildings. Several restaurants near by.

2023-03-03 via Nuitee
S
Steven family
10
Pros:

Fun place. If you’re into spotless not for you, the stairs are steep and tricky, building needs quite a bit of maintenance. Built in the 1800’s I believe. Folks that run it couldn’t be nicer, the area has a lot of character and very fun, also safe. Great restaurants, pubs and cafes everywhere. Very friendly neighborhood, everyone nice. Good breakfast at the hotel, bed comfy, AC worked good. Excellent place to experience a bit of Chile, wife and I liked it a lot. It’s funky and raw, not neat and conservative.

2023-01-06 via Nuitee
R
Richard
6
Pros:

A

2023-01-02 via Nuitee
E
Emma partner
10
Pros:

BEAUTIFUL hotel, location is also gorgeous. Walking distance to the best restaurants in Cerro Allegre. Staff was great, free sit down breakfast in the morning. This hotel was the highlight of my trip

2022-01-13 via Nuitee
E
EMcD partner
10
Pros:

We found the staff at the front desk very helpful and always pleasant. Our room was big and comfortable but missing a coffee machine. There is a good restaurant in the basement which is not affiliated with the hotel so no room service either. However, the location and beauty of the hotel, itself a historical building, was perfect. In truth, we very much enjoyed our stay there.

2019-12-03 via Nuitee
R
Rowell
10
Nice Hotel in a Pleasant part of Valparaiso
Pros:

A very welcoming hotel that makes you feel like part of the family and staying with friends rather than in a hotel. Staff at the front desk were very helpful in sorting out taxis and advice on what to see. As well as helping us with metro pass. We arrived early and let them know and the room was ready for us when we got there. We also used their restaurant both nights we stayed and the food and service was great I'm sure the hotel could use some money on sprucing it up but that added in part to the charm.

2019-11-21 via Nuitee
D
David
10
Very cute little hotel in a cool city
Pros:

Centrally located, friendly staff, great view, comfortable room, excellent WiFI. Would stay again

2019-10-15 via Nuitee
C
Caroline
10
Classic Valparaiso Hotel
Pros:

Hotel has great peraonality and staff is great! The location is perfect, near a lot, but quiet. Only negative is some of the disrepair. The sink light fixture was twisted, not fully attached. The shower doors didn't come together well. The mattress sank in as if people were still laying there. Small things that could be easily resolved. The beautiful building's age gives it lots of charm, but the little things were distracting. Overall, I'd still recommend it for the superb people and location!

2019-09-05 via Nuitee
V
Verified traveler partner
10
Pros:

Loved this hotel! Probably the most charming hotel I’ve ever stayed in. So much character & in a beautiful part of town. The staff was very friendly & helpful & the restaurant was amazing!

2019-03-20 via Nuitee