Crowne Plaza Al Khobar by IHG

Hotels
Crowne Plaza Hotels & Resorts
9.2 (1201 reviews)
King Abdullah Street , Al Khobar , sa

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Breakfast options
Cleanliness issues

Categories

Cleanliness
8.75
Some reviews mentioned the need for room improvements and cleanliness issues.
Service
9.72
Positive feedback about staff interactions, although one instance of rude behavior was noted.
Location
10
Multiple reviews praised the convenient and excellent location.
Room Quality
8.71
Mentioned need for mattress improvement; generally good room quality.
Amenities
9.24
Some amenities met guest expectations, but some areas require updating.
Value for Money
9.2
Generally good value based on guest satisfaction but some concerns noted.
Food and Beverage
8.25
Several reviews indicated dissatisfaction with the breakfast options.
Overall Experience
9.74
Overall positive experiences but with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:39

Property Description

Luxurious 5-Star Hotel near Al Rashed Shopping Mall

Spacious Rooms and Gourmet Dining
Indulge in spacious rooms equipped with satellite TV, a minibar, and tea/coffee maker. Enjoy dining at 3 in-house restaurants including a Moroccan restaurant and a live cooking station.

Full-Service Spa and Fitness Facilities
Relax and rejuvenate at the full-service spa with a pool on-site. Schedule various massage treatments and unwind in the sauna. Stay active at the well-equipped gyms for both ladies and men.

Panoramic Views and Executive Lounge Access
Admire panoramic views of Al Khobar from the Oasis Café. Some rooms offer access to the executive lounge for added luxury.

Experience luxury and comfort at Crown Plaza Al Khobar. Book your stay now for a memorable experience!

Important information:

Please note that the check-in time will be at 2:00 PM and check-out time will be at 12:00 PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DMM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for SAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1201 reviews
Cleanliness: 8.75
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 9.24
Value for Money: 9.2
Food and Beverage: 8.25
Overall Experience: 9.74
F
Fatma family_with_children om
9
Pros:

الفندق يتميز بأجواء راقية وخدمة استثنائية تعكس الاهتمام بأدق التفاصيل.
النظافة في جميع المرافق كانت على مستوى عالٍ مما منحنا راحة وطمأنينة.
طاقم العمل ودود ومتعاون، يحرص على تلبية احتياجات النزلاء بابتسامة دائمة. واخص بالذكر الفاضل ابراهيم
المطاعم تقدم أطباقًا متنوعة ولذيذة تضيف متعة خاصة للإقامة.
بكل صراحة، كانت تجربة الإقامة رائعة وتستحق التكرار.

2026-02-14 via Nuitee
A
Abdullah family_with_children sa
10
Perfect
Pros:

Everything

Cons:

Nothing

2026-02-12 via Nuitee
K
KHALID couple qa
8
2026-02-11 via Nuitee
‏EMAD couple ae
10
Pros:

فرب الفندق من مركز الأسواق وفي وسط المدينه

2026-02-11 via Nuitee
L
Leigh solo_traveller sa
8
2026-02-10 via Nuitee
M
Mohammad family_with_children sa
10
2026-02-09 via Nuitee
Q
Qa6aan family_with_children kw
8
Pros:

Thanks for Ibrahim al shemry

Cons:

This spring bed is very poor. It aggravates herniated disc problems and causes significant back pain.

2026-02-09 via Nuitee
P
Pu Basheer couple sa
8
Pros:

Comfort

Cons:

Breakfast

2026-02-08 via Nuitee
W
Waleed family_with_children sa
3
عائله
Pros:

حقيقه لايوجد مايستحق الإعجاب .

Cons:

- الدخول لم يكن بسهولة .
- مرافق وطراز الفندق اصبح قديم ويحتاج التجديد .
- الغرف تصميمها سيء ومتقادم خاصة الاثاث كذلك دورات المياه تحتاج صيانه إضافه الى الروائح الكريهه المنبعثه .
- بوفيه الإفطار فقير جدا بالتنوع ويعتبر غير شهي جدا .
- نادم صراحه اني دفعت فيه مبلغ وتفاجأت بما ذكرته اعلاه بينما كان توجد خيارات أخرى ذات جوده وسعر اقل .

2026-01-31 via Nuitee
S
SALEM couple kw
10
Pros:

لاشي

Cons:

انا زبون للفندق هذا من سنة 2019 ولكن للاسف اول مره يصير فيه ازعاج مع اني دايم اسكن في نفس الفندق ولا شفت شي من هذا القبيل بس هالمره كان فيه ازعاج غير طبيعي ما ادري من وين هو من الغرفه اللي فوقي اول من مكان ثاني وقدمت شكوي بالموضوع بدون نتيجه للاسف يا جماعه ابتعد عن الغرفه رقم 118 وانت راح ترتاح 😴

2026-01-30 via Nuitee
S
Saleh extended_group ae
7
Cons:

‏كان في تأخير في تسليم الغرفة انتظر نا حتى 3:30
‏يعني في تأخير ساعة ونص بما أن المفروض نستلم الغرفة 2:00 بعد الظهر

2026-01-29 via Nuitee
B
Ben family_with_children gb
8
2026-01-29 via Nuitee
عايض solo_traveller sa
10
Pros:

الموظفين والغرف

2026-01-28 via Nuitee
M
Mustafa couple nl
7
2026-01-27 via Nuitee
I
Israr extended_group in
10
Excellent staff
Pros:

Very good

Cons:

Bathroom small

2026-01-26 via Nuitee
A
Alkandare couple kw
8
2026-01-26 via Nuitee
H
hossame2026 Business
10
Overall, I had a very pleasant stay. The staff was friendly—especially the receptionist—everything was smooth
Pros:

I would like to say that was a great stay also I need to highlight that Aseel is perfect an so friendly with us I hope to come next stay and sea her in a very good position for her deication.

She was very kind, professional, and welcoming. She handled everything smoothly and made the check-in process easy and comfortable. Her positive attitude and helpfulness really made a great first impression and added a lot to my stay. ❤️❤️

2026-01-25 via Tripadvisor
K
Khatoon couple bh
8
2026-01-25 via Nuitee
K
KHALID couple sa
10
السعر والموقع والنظافة والراحة👍🏻
Pros:

الموقع والنظافة

Cons:

لا شيء

2026-01-24 via Nuitee
A
A6575GO_ Business
10
Best hotel at khobar city
Pros:

Good place to stay and enjoy, I liked the location, service, recreation and valid car parking service. Staff understanding and cooperative, good place to stay.

2026-01-22 via Tripadvisor