Grand Palms Resort

Hotels
Independent
9 (287 reviews)
1251 Grand Palms Resort Drive, Surfside Beach, South Carolina, 29575 , Surfside Beach , US

Facilities

Full-service spa
Fitness facilities
Express check-out
Free beach shuttle
Arcade/game room
Electric car charging station
Health club
Free WiFi
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Nice amenities
Cons:
Room quality issues
One instance of rude service
Overwhelming check-in process

Categories

Cleanliness
8.46
The property had some cleanliness issues mentioned, such as musky smells in the room.
Service
9.43
The staff was friendly and welcoming, despite one instance of rudeness reported.
Location
9.47
Good location with easy access to shopping and dining.
Room Quality
7.92
Issues reported with room quality, including lumpy beds and outdated furniture.
Amenities
8.95
Good overall amenities like pools and washer/dryer in rooms.
Value for Money
8.91
Basic accommodations that are fine for the price.
Food and Beverage
9.46
Not explicitly mentioned, but general sentiment was positive.
Overall Experience
9.43
Most guests had a pleasant stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:58

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our exquisite spa, along with 3 spa tubs, a health club, and a lazy river for ultimate relaxation.

Exciting Amenities
Enjoy complimentary Wi-Fi, concierge services, an arcade, and a beach shuttle for easy access to the surf and sand.

Comfortable Accommodation
Relax in our individually decorated guestrooms with private balconies, smart TVs, and modern amenities like refrigerators and microwaves.

Visit Grand Palms Resort in Surfside Beach for a family-friendly getaway next to a golf course, just a short drive from popular attractions. Book now for an unforgettable stay.

Important information:

  • Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MYR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

9
Based on 287 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
M
M9137IYtammyl Family
10
Loved Our Stay Here!
Pros:

We had such an amazing experience at Grand Palms Resort! The two-bedroom unit we stayed in was beautifully updated, nicely decorated, and incredibly clean—everything felt fresh and well cared for from the moment we arrived.

The entire property was just as impressive. It was clean, neat, and very well maintained, which made it so easy to relax and enjoy our time. Both the indoor and outdoor pools were great and gave us options no matter the weather.

It would have been nice if the Poolside Grill had been open during our stay, but it definitely wasn’t a deal breaker. I would also personally love to see a small coffee shop on-site offering light breakfast items, snacks, or sandwichesbut again, that’s just a bonus idea, not a complaint.

Overall, we truly had a wonderful stay and will definitely be back!

2026-04-11 via Tripadvisor
W
WadeandLori Couples Greenville, South Carolina
4
Extremely disappointed
Pros:

We had stayed here previously when we visited relatives in the area and had a great stay...nice room, quiet, clean, comfortable, etc.
But this time we stayed, it was not good. Firstly, the place smelled musty as soon as we walked in. Everything seemed dirty, including the floors which we actually were sticking to as we walked across them. The bathrooms were not clean...a faucet in the master bath leaked and the toilet would not stop running.
People were upstairs and every night, there were children running back and forth with loud thumping.
The beds were quite uncomfortable.
The temperature level was difficult to maintain. We were either too hot or too cold (and there is only one window in the unit.)
All in all, it was a bad experience and we will not stay there again.

2026-03-24 via Tripadvisor
J
jasonaF6432ZX Family
10
Amazing Resort, amazing area, love it
Pros:

Family and I loved our time here. Grand Palms is in a great location, with great amenities. They got us free passes for state parks, and the indoor pool was under construction, so they heated the outdoor pool (this was way better than having an indoor pool).
The rooms were beautiful, and the service was amazing. Specific shoutout to Gage and Braiden from guest services, they were awesome at making sure we had everything we needed. The hotel was super clean, the atmosphere was beautiful, and I just have no complaints about this hotel the value was great.

2026-03-10 via Tripadvisor
7
725janetr Couples Columbus, Ohio
10
Pleasantly surprised
Pros:

First time here, we stayed in the Presidential suites area. Everything was fantastic. Check-in was quick and easy. We were asked if we wanted to attend a 90 minute meeting and we said no, nothing else was mentioned, no pressure at all. The grounds are immaculate and the condo clean and spacious. Nice pools both indoor and outdoors with separate children areas to play also. Having a free shuttle from condo to the beach was great as parking is very limited. Surfside beach is an autism awareness area so no beach bars or rowdiness. Gorgeous and clean beach!!
Day passes are given for free entrance to Myrtle Beach state park and Huntington Beach state park.
We wanted to stay another week and already saying “when we go back next year”!
Definitely a WIN!

2025-10-26 via Tripadvisor
K
Kathy
10
Pros:

Room was clean. Comfortable bed. Staff was friendly. Loved having the washer/dryer in the room.

2025-10-12 via Nuitee
S
Sasha family_with_children
10
Pros:

Although this property is not on the beach, it was not far from it and had alot for kid/family things to do on site. There are good dining options all around. The staff was friendly. We had a two bedroom condo. It was very clean. We were missing two remotes, but maintenance brought them. I will stay again.

2025-10-12 via Nuitee
T
Tim
4
Pros:

Love the place and location, but 3 night of kids running upstairs about our room make great loud noises!

2025-10-12 via Nuitee
M
Michelle partner
10
Pros:

Great place to stay.

2025-10-11 via Nuitee
T
Thomas family
8
Pros:

The property was okay. It was good. Some of the areas were very dated. Our room was probably 30 years old? We had a leak issue from the air conditioner above us one evening dripping through the ceiling it was addressed fairly quickly. All in all it was a good stay. Would we stay there again it would depend on our other options. The staff was very nice. It was very centrally located and quick to our destination..

2025-10-10 via Nuitee
B
Betsey family
10
Pros:

Very clean!

2025-10-08 via Nuitee
K
Kayla
10
Pros:

Very clean. Brought us towels/wash clothes/ laundry detergent and dish soap as much as we needed. As a family with 2 small children the shuttle was so nice to have to take us to and from the beach.

2025-10-08 via Nuitee
J
John
10
Pros:

I stayed for 4 nights during bike week. I liked that they have quiet time and good parking with great amenities. I will definitely stay again .

2025-10-07 via Nuitee
K
Kirk
10
Pros:

Clean modern and comfortable room. Great little kitchen, large TV with OTT options, comfortable bed.

2025-10-06 via Nuitee
A
Antonia
10
Pros:

Everything was better than expected and very nice. Our 25th anniversary weekend went smoothly

2025-10-05 via Nuitee
R
Rachelle family_with_children
10
Pros:

This has became an annual family vacation for us staff always amazing. Love the text communication. Also your maintenance guy is top notch our dryer went out on a Sat and he came to save the day immediately. My family felt safe and facility was clean as usual you guys didn’t disappoint.

2025-10-05 via Nuitee
N
Norris partner
10
Pros:

Do not like pressures sales people

2025-10-04 via Nuitee
K
Kevin
10
Pros:

Our was very pleasant and enjoyable

2025-10-02 via Nuitee
J
John
10
Pros:

All areas are clean. Pools inside and outside are clean and and. Staff is

2025-09-28 via Nuitee
W
William partner
10
Pros:

had a stain on our sheets, bed was lumpy

2025-09-27 via Nuitee
I
Isabelle
8
Pros:

They welcomed my service animal.

2025-09-26 via Nuitee