Hotel Embassy

Hotels
8.5 (1100 reviews)
Via Jacopo Da Diacceto, 8 , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Issues with cleanliness
Room maintenance needed

Categories

Cleanliness
8
Some reviews mentioned issues such as no change of bed sheets and a minor problem with the shower drain.
Service
9
Many positive comments on attentive and friendly staff, including specific mentions of their helpfulness.
Location
9
Commonly praised for its convenient proximity to transportation and local attractions.
Room Quality
8
Mixed feedback, with some stating that renovation may be needed in certain rooms.
Amenities
8.5
Generally received positive feedback; however, some complaints about basic amenities.
Value for Money
8.5
Overall, the experiences suggest a good balance between cost and quality.
Food and Beverage
8.5
Breakfast received high praise; overall quality of food was rated positively.
Overall Experience
8.5
Most guests expressed satisfaction with their stay, highlighting both positive and minor negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:01

Property Description

Central Location and Convenience

Hotel Embassy offers a quiet yet central location just steps away from Santa Maria Train Station in Florence. Enjoy the convenience of being close to key attractions and transportation hubs.

Comfortable and Well-Equipped Rooms

Experience comfort in every room with air conditioning, free Wi-Fi, a minibar, and an LCD TV with satellite channels. The blend of modern amenities with classic touches like wood floors and marble bathrooms creates a cozy atmosphere.

Amenities for a Pleasant Stay

Relax at the hotel's bar, unwind in the outdoor patio area, and take advantage of the 24-hour reception and luggage storage. With private parking available on-site, your stay is made even more convenient.

Book your stay at Hotel Embassy now to enjoy a delightful blend of comfort, convenience, and hospitality in the heart of Florence.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

An extra fee of 100€ will be applied for check outs beyond the regular check-out time.

The charges for parking are as follows:
VAN: 30 per nightPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Children from 5 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1100 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
M
Marco • family_with_children • br
10
Pros:

Conforto das acomodações e do café da manhã.

2026-02-14 • via Nuitee
C
Carlos Oscar • couple • ar
9
2026-02-14 • via Nuitee
M
MICHELE • family_with_children • it
10
Pros:

Staff cordiale, ottima la pulizia, struttura perfetta, posizione ottima

2026-02-14 • via Nuitee
S
Sara • family_with_children • it
6
2026-02-13 • via Nuitee
M
Maria Tiziana • family_with_children • it
10
Pros:

Big and confortable room and bedroom, rich breakfast, perfect location by the train station. Kind staff

2026-02-12 • via Nuitee
G
Giansanti • family_with_children • it
10
Pros:

Posizione ottima, camere pulite ed accoglienti. Ottima la colazione. Personale estremamente cortese.

2026-02-12 • via Nuitee
F
Francesco • couple • it
10
2026-02-11 • via Nuitee
A
Alessio • couple • it
8
Pros:

Posizione e Colazione. Comfort e caldo della camera. Pulizia.

Cons:

Avevo richiesto la doccia per motivi personali ma avevo la vasca in camera, nonostante la risposta positiva alla richiesta.

2026-02-10 • via Nuitee
T
Tommaso • couple • it
10
2026-02-10 • via Nuitee
T
Teresa • family_with_children • it
8
2026-02-10 • via Nuitee
F
FRANCISCO JOSÉ • solo_traveller • es
10
Wonderful.
Pros:

Perfect attention by hotel staff.

Cons:

Everything is fine.

2026-02-10 • via Nuitee
S
STEFANO • couple • it
9
Pros:

Parcheggio

2026-02-09 • via Nuitee
T
Tomas • couple • cl
10
2026-02-09 • via Nuitee
R
Renata • extended_group • al
8
2026-02-09 • via Nuitee
A
Alibi • solo_traveller • kz
10
2026-01-30 • via Nuitee
B
Balungi • family_with_children • us
10
If I was to come back to Florence, I would go to the same hotel, embassy.
Pros:

The welcome, the room, cleanliness, the breakfast, the location, customer care services, all the above was great.

Cons:

Nothing

2026-01-28 • via Nuitee
M
Monica • solo_traveller • it
10
Pros:

Gentilezza del personale

2026-01-28 • via Nuitee
A
Alif Ashraf • extended_group • my
10
Simple, functional and clean – everything you need for a quick stay.
Pros:

Beautiful design, fast Wi-Fi and excellent soundproofing. Room felt very premium for the price.

Cons:

Elevator was slow and small.

2026-01-26 • via Nuitee
I
Ilaria • extended_group • it
5
2026-01-26 • via Nuitee
F
Fradamora • solo_traveller • it
3
Cons:

Non funzionava sistema climatizzazione, inconcepibile in pieno inverno. stanza sporca e maleodorante

2026-01-23 • via Nuitee