Homewood Suites by Hilton Orland Park

Hotels
•
Homewood Suites by Hilton
8.3 (183 reviews)
16245 South La Grange Road , Orland Park , US
+1 708-364-9411

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Upgrade on arrival
Pillows
Property cleanliness (mentioned by multiple guests)
Convenient location
Great breakfast
Cons:
Roach found in suite (bridal suit affected)
Complicated check-in/check-out (booking.com)
Reservation changed without notification; wrong room assigned
No compensation provided for issues
Cheap toilet paper; no hooks near shower

Categories

Cleanliness
7.6
Mixed: one guest reported a roach in the suite (serious issue) but other reviewers explicitly praised that the property was clean.
Service
7
Negative notes about service: complicated check-in/check-out via booking.com, reservation changed without notification, and a manager who appeared unconcerned; limited compensation was provided.
Location
9.4
Positive: multiple reviewers described the property as conveniently located and cited location as a pro.
Room Quality
6.8
Negative: reports of being placed in the wrong, cramped room for multiple nights, and a roach in a suite; also minor room issues (no hooks near shower, cheap toilet paper).
Amenities
8.5
Mixed: pillows were called out as a pro and breakfast was available, but guests noted missing/poor small amenities (no hooks near shower, cheap toilet paper).
Value for Money
8.3
Not explicitly discussed in the reviews; assigned the target overall rating.
Food and Beverage
9.2
Positive: breakfast was described as 'great' by a reviewer.
Overall Experience
9.6
Mixed but overall favorable impressions: despite service and room quality issues, several guests said they would return and praised location, cleanliness, and breakfast, yielding a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Spacious All-Suite Accommodations with Fully Equipped Kitchens:
Experience the comfort of a home away from home at Homewood Suites Orland Park, where you can enjoy spacious all-suite accommodations with fully equipped kitchens, perfect for short or extended stays.

Complimentary Amenities for a Relaxing Stay:
Start your day right with a complimentary hot breakfast and take advantage of the free shuttle service to explore nearby attractions. Unwind in the pool, grab snacks at the 24-hour convenience store, and indulge in the free evening reception offering a light meal and beverages.

Convenient Location with Easy Access to Chicago:
Conveniently located near motorway I-80, our hotel offers easy access to corporate offices and popular attractions. Whether you're here for business or leisure, Homewood Suites Orland Park is the ideal choice for your next stay.

Book your stay at Homewood Suites Orland Park now for a delightful and convenient hotel experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 183 reviews
Cleanliness: 7.6
Service: 7
Location: 9.4
Room Quality: 6.8
Amenities: 8.5
Value for Money: 8.3
Food and Beverage: 9.2
Overall Experience: 9.6
B
Brown • couple • us
9
Pros:

The staff was great, The front desk clerk was awesome!, very nice room. Good Breakfast

Cons:

The elevator didn't work.

2026-11-02 • via Nuitee
A
ashley • family_with_children • us
9
2026-08-14 • via Nuitee
O
Okeysha • couple • us
10
2026-08-09 • via Nuitee
H
haskell • couple • us
1
Roaches. Yuck
Pros:

They upgraded me but

Cons:

There was a roach in the suite which i was using for my bridal suit for my wedding. They didn’t do anything to compensate me for this

2026-06-28 • via Nuitee
L
LaShawn • family_with_children • us
1
2026-06-16 • via Nuitee
R
Rudolph • couple • us
8
We would go there again but would not use booking.com. Because it caused a very complicated check in/check out.
Pros:

Pillows, cleanliness and location. Great breakfast!

Cons:

Check in and check out did not go smoothly. Cheap toilet paper. No hooks near shower to hang towels.

2026-06-08 • via Nuitee
B
Becki • couple • us
8
2026-05-12 • via Nuitee
B
Becki • solo_traveller • us
4
I’ve stayed at this hotel several times, I’ve never had this problem. So I will return, hopefully they can get their boo
Pros:

Property was clean conveniently located to everything we needed.

Cons:

The property manager didn’t appear to be concerned about the fact the hotel changed my reservation prior to my arrival, without notifying me. I ended up in a single queen room, instead of a king suite. I had to stay cramped in a single room for 4 nights, very uncomfortable.

2026-05-12 • via Nuitee
J
John • couple • us
10
Comfortable
Pros:

Great staff, nice room,clean and quiet!

2026-04-20 • via Nuitee
D
Demaris • solo_traveller • us
9
Pros:

I like the layout of the room

Cons:

not being able to control how fast the air can push out

2026-04-19 • via Nuitee
B
Barbara • family_with_children • us
9
Enjoyable
Pros:

Room was very nice.

Cons:

Could not get room temperature cool enough. Turned thermostat down but temp stayed the same

2026-04-08 • via Nuitee
N
Nakeia • solo_traveller • us
7
Pros:

Location was great 3 to 4 miles from the mall and restaurant

Cons:

I didn't like housekeeper clean your room every other day you have to hunt them down for extra towels etc

2026-04-05 • via Nuitee
M
Michelle • solo_traveller • us
9
2026-04-04 • via Nuitee
E
Elston • couple • us
7
2026-03-30 • via Nuitee
C
Char • couple • us
8
Pros:

Good location, clean

Cons:

The tub wasn’t draining well. Standing in ankle deep water when showering. Bed was somewhat uncomfortable.

2026-03-19 • via Nuitee
G
Gabriel • family_with_children • us
10
2026-02-22 • via Nuitee
R
Ronald • couple • us
10
Very relaxing, cozy and welcoming! They also had the best breakfast I’ve had from a hotel!
Pros:

I love the apartment style set up of the queen bedroom I had. Very unique!

Cons:

No complaints at all!

2026-02-22 • via Nuitee
M
Matt • couple • us
6
Meh
Pros:

The amount of space in the room and amenities like a large refrigerator, kitchenette, bedroom fan, USB/110v on the vanity lights, and dual coffee maker.

Cons:

Shower temperature was tepid; there was no conditioner; you could hear every door slam by the staff/guests and everything happening in the gym...and it startled us every time - especially very early in the morning. Space in the room was great, but layout was awkward (tv had to be pulled out to actually view from bed; bathroom sink was next to bed with no door, so turning on the light illuminated the bedroom, and you could hear everything happening, since there was no door; no fan in bathroom). Also, throttling back basic internet bandwidth and charging for decent speed internet - poor form.

2026-01-20 • via Nuitee
C
Clarence • couple • us
10
2026-01-19 • via Nuitee
C
Clarence • couple • us
10
2026-01-19 • via Nuitee