Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean facilities
Fantastic location
Great service
Nice restaurants
Delicious breakfast
Cons:
Filthy rooms
Cold pools
Room quality issues
Not worth the price

Categories

Cleanliness
6.35
The room was filthy, with visible dirt and stains.
Service
9.35
Staff are very congenial and attentive.
Location
9.35
Fantastic location, great for walks and scenic views.
Room Quality
7.35
The room had issues like black mold and broken fixtures, not meeting expectations.
Amenities
8.35
The spa and restaurants were nice, but some pools were cold.
Value for Money
6.85
Not worth the price for the level of cleanliness and room quality.
Food and Beverage
8.85
Breakfast was delicious and service was excellent.
Overall Experience
8.35
A mix of great experiences overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:13

Property Description

Luxurious Accommodations
Featuring flat-screen TVs, coffee makers, and cozy seating areas, each room at Millcroft Inn & Spa offers a comfortable retreat for guests.

Gourmet Dining Experience
Indulge in locally sourced, organic dishes at Headwaters restaurant while taking in picturesque views of the Mill Pond and Shaw’s Creek Pond.

Relaxation and Wellness
Unwind at the Millcroft Spa, complete with indoor and outdoor pools, a sauna, and hot tub. Treat yourself to rejuvenating spa treatments and soak in the outdoor hot springs with waterfalls.

Experience luxury, fine dining, and relaxation at Millcroft Inn & Spa. Book now to secure your stay at this serene Caledon property.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply. Every room after the third will be charged room and tax for the entire stay at time of booking to the credit card provided.

To avoid disappointment, guests who wish to enjoy the on-site restaurant and spa must make dinner and spa reservations before arrival. Spa reservations should be made 4 weeks in advance, especially for weekend bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 155 reviews
Cleanliness: 6.35
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 8.85
Overall Experience: 8.35
V
Veli couple ca
7
Pros:

The facility in general was nice. The staff were friendly and helpful. Almost everywhere was very clean. The room in general met our expectations. Beds were comforty. Bathroom was very clean. Spa was one of the reasons of our choice and it was very beautiful to enjoy pond and the sauna.

Cons:

The heating system was too noisy. We have changed our initial room with a so called better option as the first room was too noisy because of the heating/cooling system. We thought it was broken or had some sort of malfunction, but the new room had similar issues so we could not, literally, sleep until morning because of the noise caused by the heating system. Although i turned it off, it kept working and turned our night to a disaster. This was the only, yet an important, problem with the place. This is the only question that will affect our decision for a possible another trip to this facility.

2026-03-19 via Nuitee
K
Kristen couple ca
8
A restful retreat to get away from the everyday routines and unwind.
Pros:

We stayed in the Croft accommodation and it was quite private having our own hot tub and beautiful cedars to look at also enjoyed hiking the grounds, very peaceful and relaxing environment.

Cons:

The Croft accommodations are tucked a little bit away from the main Hydro pool with a fence that unfortunately, you can’t access unless you go around to the entry of the spa a little bit inconvenient when you’re in a robe and sandals! The Day Spa clients can use the change rooms and go right in from there.

2026-03-19 via Nuitee
L
Laura couple ca
4
disappointed, needs some TLC
Pros:

the rmts were great

Cons:

the spa reception was sad, didnt want to be there. We were looking at product and she didnt offer to assist, we didnt purchase anything due to this
The spa change area was dirty, towels were poor quality
The jets outside hot pool were low
wet dirty towels left everywhere
the indoor pool space feels sad, needs a bright coat of paint and some beautiful plants
Pillows in room were old, very soft, no hand soap in room, shelving in room and outside of room had paint chips everywhere, the place is historic and beautiful but needs a facelift.
We have been here several times and it continues to lack lustre. For what we pay a night, the place should be a bit more presentable, it didnt feel clean. Its a beautiful property, not sure whats happening there.

2026-03-16 via Nuitee
E
Ed couple ca
9
Pros:

Food was great. Rooms were large, and the spa facilities were nice.

Cons:

Needs more parking closer to the main building

2026-03-16 via Nuitee
C
Chiara Lisa extended_group ca
8
Very nice/relaxing hotel and getaway
Pros:

The hotel room was very nice, clean and comfortable. I enjoyed the spa and massage service I received. The outdoor amenities are nice.

Cons:

I didn't like the restaurant or food options/quality of food. I found it overpriced for what I got, They can use more restaurant options. I'd recommend add a modernized cafe and expanding/adding to the current restaurants. The restaurants could also use renovations.

2026-03-16 via Nuitee
J
Jennifer couple ca
10
Pure bilss can not wait to go back
Pros:

Very well maintained

Cons:

Nothing we loved it

2026-03-14 via Nuitee
P
Pilli solo_traveller ca
10
This was the best place for a relaxing stay, even though it was only for 1 night.
Pros:

Spa was good, had a massage and it was just what I needed.
Room was so cosy; love the extra thick and luxurious robes.
Room service was tasty but I found it to be very pricey for a soup and salad.

Cons:

Regular pools and whirlpools needed to be hotter.
Gym was not stocked with paper towels or spray that I could use to wipe down the equipment I used. I had to search in the cupboard for stock. Another guest that was in the gym with me used paper towels from the ladies washroom.

2026-03-13 via Nuitee
K
Kathy couple ca
1
Cons:

Never saw property. Our room was cancelled just 2 hours before check in. We had to find another hotel. No consolation was given

2026-03-09 via Nuitee
W
Wendy couple ca
8
2026-03-06 via Nuitee
H
Hart couple ca
8
Pros:

Private hot tub in The Crofts, dinner was delicious at Head Waters. Staff was friendly.

Cons:

Hot springs definitely were more just like big hot tubs. Not a very natural vibe. The pool area was very hotel pool, not overly spa-like. But we had a lovely time.

2026-02-09 via Nuitee
L
Lisa extended_group ca
10
Magical
Pros:

Friendly staff, magical place.

Cons:

I loved it.

2026-01-19 via Nuitee
L
Lidia solo_traveller ca
8
A great place to recharge and refresh.
Pros:

Room was comfortable and spacious. I loved the under-floor heated bathroom. Location was lovely, nice walks, spa facilities were lovely. Shame the weather didn't always comply.

Cons:

Some parts of the property are in decline, some repairs needed to outside of windows/screens.

2026-01-19 via Nuitee
S
Sharon couple ca
10
Loved it.
Pros:

We have been at the Inn numerous times and it never disappoints. I look forward to my next visit. I do like the new interactive communication via text.

2026-01-19 via Nuitee
A
Andrzej couple ca
9
Fantastic! would visit again for sure.
Pros:

Amazing rooms, fireplace was phenomenal

Cons:

The shower head wasn't great, but it was sufficient.

2026-01-19 via Nuitee
G
Georgia couple ca
10
2026-01-19 via Nuitee
C
Cheryl extended_group ca
1
Cons:

Horrible experience , and it was the chosen hotel for wedding guests.

Plan to be in touch with management. More issues than I care to list, highly recommend NOT staying here.

2026-01-19 via Nuitee
D
Duncan couple ca
9
Pros:

The pools at the spa were great, and the grounds were beautiful.

2026-01-19 via Nuitee
L
LORAND solo_traveller ca
8
Cons:

some noisy guests.

2026-01-19 via Nuitee
Z
Zhulia couple ua
10
2026-01-17 via Nuitee
L
Larry couple ca
7
Pros:

Very relaxing

Cons:

Staff could be a bit friendlier

2026-01-04 via Nuitee