Hampton Inn & Suites Orlando-South Lake Buena Vista

Hotels
•
Hampton Inn
7.5 (195 reviews)
4971 Calypso Cay Way , Kissimmee , US
+1 407-396-8700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Good breakfast offering (many guests)
Convenient location
Free parking
Spacious rooms on some stays
Cons:
Dirty or musty rooms; reports of filth
Old/outdated bathrooms and broken fixtures
Missing toiletries and some in-room options (no Spanish channel)
Inconsistent breakfast provision on some days
Concerns about value/price

Categories

Cleanliness
5.5
Multiple reviews cite dirty rooms, strong odors, rumpled sheets and instances of filth; some guests did note clean common areas but overall cleanliness is below expectation.
Service
9
Staff repeatedly described as friendly, attentive and helpful (several guests named specific employees who performed well), though a few service follow-up gaps were reported.
Location
9.5
Many guests praised the convenient location and free parking; proximity to parks was noted as positive (aside from a toll to return from the parks).
Room Quality
5
Numerous reports of old or malfunctioning room elements (broken shower door/handles, loud AC, musty smell, outdated bathrooms, and a reported hazardous metal rod) indicate room condition needs renovation.
Amenities
8
Basic amenities (breakfast, free parking) are present and generally appreciated, but guests noted missing toiletries and lack of certain in-room options (e.g., no Spanish TV channel).
Value for Money
6
Mixed impressions: some guests felt the hotel was inexpensive but others said the price was too high given room condition and service inconsistencies.
Food and Beverage
8
Breakfast was often described as good and convenient, though a few guests reported missing items and that it fell short of typical Hampton Inn standards on some days.
Overall Experience
9
Overall sentiment is mixed but leans positive for many stays due to location and staff; however, recurring room and upkeep issues lowered experience for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Luxurious Amenities
The Hampton Inn & Suites Orlando-South Lake Buena Vista offers an array of luxurious amenities, including an outdoor pool and a free hot breakfast buffet. Guests can also enjoy a shuttle service to Walt Disney World Resort, making it convenient to explore the area.

Comfortable Accommodations
Each room at the Hampton Inn & Suites Orlando-South Lake Buena Vista is designed for comfort and relaxation. With a private bathroom and a flat-screen TV with cable channels, guests can unwind after a day of adventure in Orlando.

Convenient Location
Located in Kissimmee, FL, this hotel is just a short distance from top attractions like Universal Orlando Resort and SeaWorld Orlando. With Orlando International Airport only a 25-minute drive away, guests can easily access the hotel upon arrival.

Experience luxury and convenience at Hampton Inn & Suites Orlando-South Lake Buena Vista. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Location

Guest Reviews

7.5
Based on 195 reviews
Cleanliness: 5.5
Service: 9
Location: 9.5
Room Quality: 5
Amenities: 8
Value for Money: 6
Food and Beverage: 8
Overall Experience: 9
O
Orlando Avelino • family_with_children • ar
10
2026-10-27 • via Nuitee
C
CESAR • couple • us
9
A great place for every guess. Hampton Inn.
Pros:

Breakfast was awesome and complete. The employee was able to help; however, I think having only one employee on the floor was too much for her. Not that she cannot do the job, but fulfilling the trays and taking care of the customers is too much for one person. In my opinion, the lady there was overwhelmed. Nonetheless, she was attentive and prompt in responding to the request.

Cons:

I didn't like that in our room; not having a Spanish channel says a lot about you. Kissimmee and South Florida are full of Hispanic people, and I know, like me, many people would like a Spanish channel on your TV menu. Make it happen.

2026-10-25 • via Nuitee
J
John • solo_traveller • us
9
2026-10-08 • via Nuitee
E
Eirini • family_with_children • us
5
Pros:

Good location, friendly staff

Cons:

The breakfast

2026-09-13 • via Nuitee
M
Maria • solo_traveller • us
10
Pros:

All

Cons:

Price per night...Is to much

2026-09-09 • via Nuitee
J
Juan • family_with_children • us
10
Grandioso
Pros:

El servicio

2026-08-24 • via Nuitee
T
Tara • family_with_children • us
10
2026-08-18 • via Nuitee
B
B6867ZCmarks • Family
4
Low budget not great place to stay
Pros:

Not the greatest experience room was clean, but felt very stuffy. Air conditioner was loud but not worth changing rooms. The bathroom or should I say the shower was another story very old . Went to the front desk told them that the door to the shower wasn’t working and they said they would send someone up when get back to the room. Nothing had changed manager text me and asked how everything was going. I said not great he asked if he could call never did.. Breakfast was OK not great not the usual Hampton Inn style missing eggs only two choices for cereal fresh fruit wasn’t there some days an overall not great experience. Yes it was not very expensive but if I had known, I would’ve gone elsewhere. If you’re looking for inexpensive, this is it if you’re looking for a carefree vacation this may not be the place.

2026-08-08 • via Tripadvisor
T
trisha • solo_traveller • us
1
Pros:

The staff was very friendly and tried to accommodate but they didn't have much to work with.

Cons:

My room was dirty there was an office chair in there that had something spilled in it at least I think it was spilled I don't know what it was the room smelled disgusting when I came in the bed sheets were rumpled and wrinkled there was only four small pillows on a king size bed the second room that they put me in was better and I went to use the bathroom I couldn't open the door and the door handle came off in my hand. They brought me to a third room but I decided that I would much rather go somewhere else. So I packed my things and I left I did not stay there. I've stayed in many Hampton Inns this one was awful! The filth in that first room just gross

2026-08-04 • via Nuitee
R
Raymonville • couple • us
6
2026-08-04 • via Nuitee
E
eugenialF4538OE • Family
10
Amazing!
Pros:

All the staff was amazing! Erica was amazing keeping the room always very clean and organized

2026-07-26 • via Tripadvisor
M
Morris • couple • us
10
2026-07-20 • via Nuitee
S
Scarlett • solo_traveller • us
10
2026-07-18 • via Nuitee
M
Mikaela • extended_group • us
8
Overall very good!
Pros:

Clean, free parking and location.

Cons:

Breakfast could have been a little bit better!

2026-07-17 • via Nuitee
J
Joan • solo_traveller • us
8
Short stay. Was fine for one night
Pros:

Location is fine. Breakfast was good enough. Staff was very friendly and helpful

Cons:

The hallway carpet needs to be cleaned or changed

2026-07-15 • via Nuitee
L
Lisa • family_with_children • us
10
2026-07-13 • via Nuitee
C
Cristhian • family_with_children • co
7
Pros:

La ubicación y las personas

Cons:

Baños y camas viejas que ya requieren renovación, no colocaron jabón de manos ni acondicionador en los 3 días q estuvimos

2026-07-13 • via Nuitee
G
Gerardo • family_with_children • co
7
reasonably comfortable, with room for improvement
Pros:

Location

Cons:

The room smelled musty, and there was a dangerous metal rod sticking out of the bed.

2026-07-13 • via Nuitee
C
Cindy • solo_traveller • us
10
The Award goes to The Hampton!
Pros:

Everything was perfect for us. It was a week long stay and we never had a complaint.

Cons:

N/A

2026-07-09 • via Nuitee
B
Bobadilla • couple • us
9
2026-07-07 • via Nuitee