Residence Inn Kansas City Airport

Hotels
Residence Inn
8.5 (382 reviews)
10300 North Ambassador Drive , Kansas City , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Convenient location
Cons:
Uncomfortable beds
Poor breakfast quality
Issues with cleanliness

Categories

Cleanliness
8.21
The room was clean, but there were complaints about dirty towels and maintenance issues.
Service
9.18
Staff were friendly and helpful, but issues with accommodations were noted.
Location
9.22
Convenient location close to the airport.
Room Quality
7.67
Rooms were spacious, but complaints about beds being uncomfortable and some maintenance issues were reported.
Amenities
8.7
Good amenities but breakfast variety and availability were problematic.
Value for Money
8.66
Standard pricing for a hotel of this rating, but issues with parking charges noted.
Food and Beverage
7.21
Reported disappointment with breakfast quality and availability.
Overall Experience
9.18
While there were some issues, the overall stay was pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:51

Property Description

Convenient Airport Proximity
Located just 10 minutes away from Kansas City International Airport, Residence Inn Kansas City Airport offers a complimentary airport shuttle service, making travel a breeze.

Spacious Suites with Full Kitchens
Each suite at our hotel features a full kitchen, perfect for guests looking for a home-away-from-home experience. The separate seating area with a flat-screen cable TV provides the ideal space to unwind and relax.

On-Site Amenities for a Comfortable Stay
Guests can enjoy access to our fitness center, business center, and laundry service during their stay. Additionally, our on-site gift/sundry shopping service adds convenience to your trip.

Experience comfort and convenience at Residence Inn Kansas City Airport. Book your stay now to enjoy our exceptional hospitality and amenities.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 10 per day.

Location

Guest Reviews

8.5
Based on 382 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.21
Overall Experience: 9.18
T
Tretheway couple us
10
2026-02-11 via Nuitee
R
Rodriguez solo_traveller us
10
2026-02-08 via Nuitee
A
Ashley extended_group us
8
2026-02-08 via Nuitee
S
Sylvia family_with_children us
9
2026-01-19 via Nuitee
K
Kimberly family_with_children us
10
Clean nice housekeeping team …
Pros:

Everything

Cons:

Everything was good

2026-01-19 via Nuitee
K
Kassie family_with_children us
8
2026-01-19 via Nuitee
B
Brian family_with_children us
1
A very uncomfortable stay!
Pros:

The only thing positive I really have to say about the location is the staff. The staff was very friendly and helpful. I felt bad for them because I think they were trying to do their best at a location that is obviously failing to live up to the Marriott standards.

Cons:

There were numerous problems with the location. My first, and biggest complaint, is that there was prostitution activity occurring at the hotel. We were in town for a high school barbecue competition, and there were numerous high schoolers who traveled to Kansas City for this event. The prostitution activity was blatantly visible and made the stay very uncomfortable. In addition, the odor of marijuana could be smelled throughout the hotel. I understand that it is legal in Kansas City, but people who don’t smoke marijuana do not want to smell it in their hotel rooms. The breakfast had limited options and wasn’t of the greatest quality. Our room, although clean, was starting to wear out and needed to be updated. The bathtub was so worn that the enamel had come off and the bottom was starting to rust. There were also other maintenance issues with exterior doors at various parts of the facility.

2026-01-19 via Nuitee
B
Bethany family_with_children us
10
2026-01-17 via Nuitee
W
William solo_traveller us
10
Everything was clean and the breakfast was good. We will come back again.
Pros:

Clean

2026-01-11 via Nuitee
L
Laura family_with_children us
9
Pros:

Hot coco bar

Cons:

Breakfast sausage

2026-01-09 via Nuitee
M
Mori couple us
10
I give this a 5 star rating hotel the cleanliness of the room meet expectations job well done
Pros:

Very clean and good breakfast

2026-01-05 via Nuitee
A
Aaron N. family_with_children us
10
2025-12-21 via Nuitee
M
Michael solo_traveller us
10
Wonderful
Pros:

I loved the spacious room and the staff

Cons:

I liked everything about the property

2025-12-14 via Nuitee
M
Mallory family_with_children us
7
2025-12-14 via Nuitee
K
Keaaira couple us
10
2025-12-13 via Nuitee
R
Robert family_with_children us
2
Pros:

Breakfast was okay kind of dry location was nice.

Cons:

I didn’t like how the metal ac grate fell from the ceiling onto my head causing bleeding and I’m told I’m over reacting. I don’t like how the hotel did nothing to accommodate us due to said incident. I received an email stating it was being looked into but nothing since. I have taken legal action into my own hands

2025-11-30 via Nuitee
A
Anthony couple us
10
2025-11-14 via Nuitee
E
Eddie couple us
10
Pros:

The room was fantastic. Very clean and roomy.

Cons:

Nothing

2025-11-06 via Nuitee
A
Allison family_with_children us
10
2025-10-22 via Nuitee
L
Louis extended_group us
8
Pros:

Close to the airport. Quiet and clean location. Breakfast variety was very good.

Cons:

Nothing.

2025-10-20 via Nuitee