French Quarter Inn

La localisation
Le petit déjeuner et la collation de 18h
La petite carte avec le temps du lendemain
Le service en chambre avec la gentillesse et la sympathie de nous proposer chocolats ou autres..

We are disappointed with the French Quarter hotel. My husband had a serious medical condition that unexpectedly prevented us from traveling. We made the call to cancel from emergency room once we were told he could not travel/fly & missed the cancellation deadline by just 2 hours and 12 minutes, and despite explaining our situation, the hotel refused to make an exception and charged us for one night's stay, with the explanation of them mailing a 1 night certificate to be used with in the year, to have certificate in hand to present at time of use.

I understand that hotels have cancellation policies, but I had hoped they would show some flexibility given the circumstances. Being just over the deadline because of a genuine medical emergency made this especially frustrating, even more so that we had a total of 6 rooms booked to meet with friends and they still received the business of the other 5 rooms.

Customer service is about more than simply enforcing policies—it's also about understanding when exceptional situations arise.
Unfortunate for them if we ever choose to visit SC we would never stay at this Hotel for their lack of compassion.

I loved the friendly helpful staff but the breakfast, wine and cheese hour and milk and cookies in the evening were especially nice. I also loved the beds and pillows - super comfy

The property was in an excellent location close to the market, other shops and restaurants. It was very clean, the staff were very helpful and friendly. The drinks were excellent as well as the refreshments served through the day. Ice and chocolate passed at night was a nice touch. The shower and bath were very soothing with piping hot water. Beds slept very well. Would love to stay here again.

The French Quarter Inn made our annual trip to Charleston even more special than the city itself. The waitstaff is incredibly friendly from Bob at the front desk to Morgan valeting our car everyday, everyone is a pleasure to speak to. People who work at the French Quarter Inn take the hospitality businesses seriously and it shows, As repeat customers of the French Quarter Inn, Carlo the general manager has become an important part of the overall package on why my family enjoys this hotel so much, and I always look forward to his emails he sends me making sure everything is just right for our visit.

The hotel is in the perfect location for walking throughout downtown to restaurants, shopping on King St, the City Market, the Battery, Rainbow Row, ghost tours, coffee shops, candy stores, ice cream shops, history and museums, I could go on and on. The location is exceptional. The rooms are clean with fantastic AC, great bathrooms with good water pressure and modern amenities. Actual turn down service and DAILY room cleaning which is a rare quality in todays hotel industry. We will be back yet again to spend more time in The French Quarter Inn in the future!

Every night, we made sure to be back by 10 pm to enjoy their freshly baked cookies, These little touches go a long way in offering the total package that makes a boutique hotel feel truly special over mindless airbnbs or large unpersonable hotels. Immaculate bedding that is of HIGH quality ensures a good nights rest.
I’ve been to boutique hotels as well as major resort hotels all over the eastern US from Jackman Maine to Fort Lauderdale Florida and the French Quarter Inn stands alone at the top with a sizable lead.
Keep up the great work! I’m so happy to call this property our home away from home!

Bob, the bartender, was great. Made the trip even better. All the staff was very accommodating and friendly. We were able to walk to most restaurants, which were all very good. Very nice Hotel!

Everything

My stay at the French Quarter Inn was wonderful from start to finish. The best part was the location—it's perfectly situated within walking distance of so many of Charleston's best restaurants, shops, and historic sights, making it incredibly easy to explore the city. Be sure to rent a bike to explore!

One of my favorite amenities was the peaceful courtyard patio, where the complimentary wine and cheese each evening created such a relaxing atmosphere after a day of sightseeing. It was the perfect place to unwind.

The bed was exceptionally comfortable, and I especially appreciated the hotel's pillow menu. Being able to choose the type of pillow that suited my preferences was a thoughtful touch that made for an even better night's sleep.

I would absolutely stay here again and highly recommend the French Quarter Inn to anyone looking for a comfortable, relaxing, and conveniently located hotel in Charleston.

Excellent staff - professional , courteous and friendly. The location is good, the hotel is spotlessly clean and our room and the common areas are well appointed.

Fantastico

The French Quarter Inn is a charming hotel right in the heart of Charleston, near so many restaurants, sites, activities and the market. You don't need a car as many things are right nearby though there is always Uber and Lyft. The staff showed care in helping us have great tours and meals. When our plans changed one day, the concierge, Kim, made excellent alternative suggestions to us which included our lunching at a delicious restaurant on the water and visiting a nearby plantation. The staff also eagerly called up sites for bookings and reservations. The evening milk and cookies were a special treat, making us feel at home. Each morning, we enjoyed having our healthy breakfast outdoors on the patio. We all appreciated the careful attention to detail that each and every staff member offered which made us feel special. Extra shout outs to Kimberly and to Bob who also provided us with ideas. Finally, we chatted with other guests at the hotel and everyone was quite friendly.

Breakfast was great! The happy hour wine and charcuterie bar was so nice! The kids loved the milk and cookies every night! Bob is the best!!! The hotel is a few blocks away from everything!!

Our family absolutely loved our stay at the French Quarter Inn! From the moment we arrived, the staff was incredibly friendly and accommodating, making us feel right at home.

The room was super clean and comfortable, but what really blew us away was how thoughtful everything was. It feels like the staff has anticipated every single detail in advance to make your stay effortless and special. We couldn’t have asked for a better experience and can't wait to come back!
Perfectly located in the city. Easy to walking distance to everything. We also loved borrowing the bikes to tour the city.

Location, customer service, morning and evening receptions

Excelllent location, service and accomodations. Our favorite hotel in Charleston

Everything!!!! The beautiful room, the bed turn down service with the weather forecast and chocolates, amazing!! The options of pillows, great touch. The water in the mini fridge, and the products in the bathroom were all so nice. The champagne at check in and the truly outstanding breakfast were all reasons why I would highly recommend. Also, the valets were all so very respectful and friendly. I felt spoiled and special during our stay.