French Quarter Inn

The over the top wonderful perks (food) and exceptional service. Everyone had a smile and cared.

Tudo

The staff were absolutely fantastic. From check-in with champagne, to a very nice wine and cheese happy hour, to a real southern breakfast, to having the car brought to the front without our asking, they thought of our every need and more. The location is perfect. The hotel is first class.

We enjoyed the whole experience. We liked the snacks and wine in the afternoon. We had a nice meal at the restaurant.

Great southern hospitality and very warm and helpful staff.

Location, facilities, staff. Would highly recommend staying there

convenient location, staff was very accommodating when I needed to change my dates of stay

In the heart of the market district.

Everything

Every aspect was outstanding from the moment we arrived. We were greeted by super friendly people, given a beautiful room and notified when it was ready. It was my wifes birthday so they left a bottle of champagne in our room! it was a great touch! The food on the breakfest buffet was outstanding also.

Quarto, equipe , café da manhã

I think that the property had an extremely aged yet refined environment. The furniture and decoration perfectly reflected a vintage feel while still being functional and comfortable.

Below is the original 2-star review I left for French Quarter Inn on Dec. 31, 2025

"""
Overrated
his is a pleasant hotel, but by no means “the best hotel in the U.S.” pleasant. The reputation seems driven more by strong marketing than by an exceptional guest experience. Overall, it feels overrated for the price. We stayed four nights between Christmas and New Year’s.

Pros
• Generally friendly staff. Most employees were courteous and helpful, though a few came across as somewhat snobbish or distant. Given how busy the holiday period was, I still count this as a positive overall.
• Thoughtful add-ons. Complimentary wine and cheese, cookies, and a broad pillow menu are nice touches. If you enjoy boutique-style perks and are willing to pay a premium for them, you’ll likely appreciate these.
• High-end in-room products. It’s clear they try to use upscale items. The hair dryer, in particular, stood out—easily the nicest I’ve ever seen in a hotel room, comparable to a Dyson.
• Excellent location. Walking distance to most major sights in Charleston’s historic district, which is probably the hotel’s strongest selling point.

Cons

(Based solely on our experience; others may differ.)
• Very inefficient valet service. There appeared to be essentially one person handling valet. We were told to expect a 5–10 minute wait, but 30 minutes later, guests who had requested their cars before us were still waiting. Because we were about to miss a scheduled activity, the front desk agent had to retrieve our car herself. We barely made it on time, and the situation was unnecessarily stressful.
• Dated and poorly maintained room. Cabinet doors were misaligned, the fridge was noisy, the toilet constantly leaked, and the HVAC system was loud, with an abrupt burst of air every time it kicked on—even when set to auto or low.
• Limited amenities. There’s no pool and no fitness center, which feels like a major omission at this price point.
• Underwhelming breakfast. The complimentary breakfast was comparable to what you’d find at a suburban Marriott Courtyard. The dining area is also very small; we were never able to find a table that accommodated our group (four adults and two kids).

Conclusion

I can see why French Quarter Inn receives rave reviews: it’s well-suited for couples or casual travelers who value small luxury touches, personalized service, and plan to spend most of their time walking around historic Charleston.

That said, it was not a good fit for us. We were traveling with two kids, wanted to explore areas outside the city, and prioritized comfort and amenities over boutique-style add-ons. For our needs, French Quarter Inn simply doesn’t deliver. At $500–$600 per night for a basic room, the value proposition falls short. Under different circumstances I might rate it three stars, but considering the price, I’d give it two stars
"""

I would like to provide an update to the original review:

After posting the review above, the management team from French Quarter Inn reached out to me directly. Their response was prompt, sincere, and thoughtful. They took the time to acknowledge our experience, address specific concerns I raised, and, most importantly, demonstrated that they genuinely care about how their guests feel.

While our stay itself had shortcomings, the way the hotel handled the feedback speaks volumes about their values and commitment to improvement. That level of accountability and customer care deserves recognition.

For that reason, I am updating my rating from two stars to four stars. Although French Quarter Inn may still not be the best fit for every type of traveler, their professionalism and willingness to listen significantly changed my overall impression of the brand.

Well run, friendly, exactly as advertised.