French Quarter Inn

Hotels
9.8 (927 reviews)
166 Church Street , Charleston , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional customer service
Thoughtful add-ons
Cons:
Inadequate valet service
Dated room facilities

Categories

Cleanliness
9.85
Dated and poorly maintained room; cabinet doors misaligned, noisy fridge, and leaking toilet.
Service
10
Generally friendly staff; management responded sincerely to feedback demonstrating care for guest experience.
Location
10
Excellent location within walking distance to major sights in Charleston's historic district.
Room Quality
9.35
Dated and poorly maintained room with several issues noted during stay.
Amenities
10
Limited amenities including no pool or fitness center; acceptable add-ons like complimentary wine and cheese.
Value for Money
9.85
High price point for basic room; felt value proposition fell short.
Food and Beverage
9.35
Underwhelming breakfast comparable to suburban offerings; small dining area.
Overall Experience
10
Management's proactive feedback response improved the overall impression significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:58

Property Description

Historic French Quarter Inn on Market Street

Luxurious Amenities and Services
Guests are welcomed with champagne at check-in and treated to a daily gourmet continental breakfast. Enjoy a nightly port wine and cheese reception, freshly baked cookies, and all-day flavoured iced teas and snacks. Evening turndown service with a local treat adds a special touch to your stay.

Elegant Rooms with Modern Comforts
Each vintage-inspired room features free WiFi, a 40-inch flat-screen TV, Blu-Ray/DVD player, and a small refrigerator. Indulge in in-room breakfast or relax with a movie night.

Convenience and Hospitality
Benefit from free bike rentals, concierge services, and a 24-hour front desk. Unwind with in-room massages available upon request. Explore nearby King Street for shopping and dining or visit the South Carolina Aquarium just a short walk away.

Book now to experience the charm and luxury of French Quarter Inn!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.8
Based on 927 reviews
Cleanliness: 9.85
Service: 10
Location: 10
Room Quality: 9.35
Amenities: 10
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 10
T
Tiffany solo_traveller us
10
Pros:

The room was very spacious. We enjoyed the breakfast, wine and cheese in the afternoons, and cookies and milk in the late evening! The staff was amazing!

Cons:

Honestly, it was fabulous and I have no complaints.

2026-08-08 via Nuitee
W
Wendy couple bm
10
We were made to feel like family members in this excellent hotel which was ideally located.
Pros:

Breakfast was excellent. Plenty of items to choose from. We particularly loved the smoked salmon and the large bowl of Greek yogurt which meant you could help yourself to as little or as much as you wanted. The berries were an excellent accompaniment to the yogurt.

Cons:

nothing Everything was excellent.

2026-08-07 via Nuitee
H
Holly solo_traveller us
10
2026-08-06 via Nuitee
A
Ana extended_group us
10
Loved the place and all they had to offer! Cookies and milk were delicious
Pros:

Everything was absolutely great and staff was wonderful!

Cons:

I wish they had a pool

2026-08-03 via Nuitee
S
Suzanne family_with_children us
10
2026-08-02 via Nuitee
L
lancel753 Family
10
Awesome accomodations, friendly helpful staff nice breakfast and willing to accomodate special requests.
Pros:

Absolutely wonderful anniversary vacation!

2026-08-01 via Tripadvisor
M
msmarias515 Friends getaway Fort Worth, Texas
10
Stay Here if You Visit Charleston
Pros:

We thoroughly enjoyed our stay here. If you're looking for a sophisticated charming hotel that is located in the perfect spot to walk to all or any downtown eateries, markets, shops, waterfront, etc., stay here. Everything we felt compelled to do in Charleston was within walking distance save visiting the Lighthouse and a plantation. The room was impeccably clean. We even had a pillow menu from which we could custom choose our pillow. Additionally, they provided a sound machine for guests and a machine that cleaned cell phones. Yeah! Chocolates, water, and ice were provided for us every evening. Breakfast was fabulous! They even provided Happy Hour goodies with wine, crackers, and cheese, and then a Nighttime snack of milk, cookies, and port wine. Chocolates and coffee were always available for the taking. The beds were more than comfortable. Even the blow dryer and make up mirror were a cut above the norm. We can't say enough positive comments about this place. Stay here if you visit Charleston. You won't regret it and will want to return again. It would be so great if every hotel followed their accommodating protocol!

2026-07-28 via Tripadvisor
M
michelle solo_traveller us
10
2026-07-25 via Nuitee
S
Sheila27632 solo_traveller us
10
2026-07-25 via Nuitee
N
nikkihS5840TI Couples
10
Awesome place to stay
Pros:

If I could give this hotel 10 stars I would!! Everything from the atmosphere to the cleanliness of the hotel rooms to the friendly staff-it was fabulous!! Went here on a little weekend getaway and it was the perfect location! Walkable to the market, King Street and all the fantastic restaurants in town! Loved wine and cheese hour everyday and milk and cookies served in the lobby at night! Would definitely stay here again!!! Thanks for the great stay!!

2026-07-23 via Tripadvisor
D
Davis solo_traveller us
10
Pros:

Everyone and everything was top notch

Cons:

There were no negatives

2026-07-20 via Nuitee
T
tiffany family_with_children us
10
2026-07-19 via Nuitee
L
LAURENT solo_traveller gp
9
Pros:

La localisation
Le petit déjeuner et la collation de 18h
La petite carte avec le temps du lendemain
Le service en chambre avec la gentillesse et la sympathie de nous proposer chocolats ou autres..

Cons:

Quasiment rien

2026-07-15 via Nuitee
Z
Z7723QMmaryh Friends getaway
2
Beware of Cancellation Policy & lack of compassion
Pros:

We are disappointed with the French Quarter hotel. My husband had a serious medical condition that unexpectedly prevented us from traveling. We made the call to cancel from emergency room once we were told he could not travel/fly & missed the cancellation deadline by just 2 hours and 12 minutes, and despite explaining our situation, the hotel refused to make an exception and charged us for one night's stay, with the explanation of them mailing a 1 night certificate to be used with in the year, to have certificate in hand to present at time of use.

I understand that hotels have cancellation policies, but I had hoped they would show some flexibility given the circumstances. Being just over the deadline because of a genuine medical emergency made this especially frustrating, even more so that we had a total of 6 rooms booked to meet with friends and they still received the business of the other 5 rooms.

Customer service is about more than simply enforcing policies—it's also about understanding when exceptional situations arise.
Unfortunate for them if we ever choose to visit SC we would never stay at this Hotel for their lack of compassion.

2026-07-14 via Tripadvisor
L
Lacee extended_group us
10
Excellent stay - would definitely return
Pros:

I loved the friendly helpful staff but the breakfast, wine and cheese hour and milk and cookies in the evening were especially nice. I also loved the beds and pillows - super comfy

Cons:

Nothing

2026-07-14 via Nuitee
S
Shirley couple us
10
2026-07-14 via Nuitee
L
Lisa couple us
10
We were in the best location, served delicious complementary food/drinks and service by exceptional staff.
Pros:

The property was in an excellent location close to the market, other shops and restaurants. It was very clean, the staff were very helpful and friendly. The drinks were excellent as well as the refreshments served through the day. Ice and chocolate passed at night was a nice touch. The shower and bath were very soothing with piping hot water. Beds slept very well. Would love to stay here again.

Cons:

I cannot think of anything I disliked

2026-07-13 via Nuitee
B
BedlamBikesco Family Massachusetts
10
True Southern Hospitality and pure excellence throughout the property
Pros:

The French Quarter Inn made our annual trip to Charleston even more special than the city itself. The waitstaff is incredibly friendly from Bob at the front desk to Morgan valeting our car everyday, everyone is a pleasure to speak to. People who work at the French Quarter Inn take the hospitality businesses seriously and it shows, As repeat customers of the French Quarter Inn, Carlo the general manager has become an important part of the overall package on why my family enjoys this hotel so much, and I always look forward to his emails he sends me making sure everything is just right for our visit.

The hotel is in the perfect location for walking throughout downtown to restaurants, shopping on King St, the City Market, the Battery, Rainbow Row, ghost tours, coffee shops, candy stores, ice cream shops, history and museums, I could go on and on. The location is exceptional. The rooms are clean with fantastic AC, great bathrooms with good water pressure and modern amenities. Actual turn down service and DAILY room cleaning which is a rare quality in todays hotel industry. We will be back yet again to spend more time in The French Quarter Inn in the future!

Every night, we made sure to be back by 10 pm to enjoy their freshly baked cookies, These little touches go a long way in offering the total package that makes a boutique hotel feel truly special over mindless airbnbs or large unpersonable hotels. Immaculate bedding that is of HIGH quality ensures a good nights rest.
I’ve been to boutique hotels as well as major resort hotels all over the eastern US from Jackman Maine to Fort Lauderdale Florida and the French Quarter Inn stands alone at the top with a sizable lead.
Keep up the great work! I’m so happy to call this property our home away from home!

2026-07-12 via Tripadvisor
B
bobbA9358YC Family
10
Great Experience at French Quarter Inn
Pros:

Bob, the bartender, was great. Made the trip even better. All the staff was very accommodating and friendly. We were able to walk to most restaurants, which were all very good. Very nice Hotel!

2026-07-11 via Tripadvisor
I
Ian extended_group gb
10
Prime location amazing staff
Pros:

Everything

Cons:

Nothing

2026-07-09 via Nuitee