Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica

Hotels
•
Country Inn & Suites by Radisson Americas
7.9 (3669 reviews)
San Jose, Alajuela , San José , CR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very close to the airport / good shuttle service
Nice and large rooms (comfortable beds, balconies)
Friendly and helpful staff
Good swimming pool
Convenient location for short stays and nearby restaurants
Cons:
Cleanliness problems: dirty sheets, poorly cleaned bathrooms, humidity and occasional pests
Noise from nearby highway / poor soundproofing
Inconsistent room furnishing and maintenance
Mixed/variable quality and value of breakfast
Wi‑Fi not very good

Categories

Cleanliness
5.3
Multiple reviews call out dirty sheets, poorly cleaned bathrooms, humidity and even pests (cucarachas); cleanliness is a clear weak point.
Service
9
Staff and shuttle repeatedly described as friendly, helpful and well organized (helpful reception, good airport shuttle); some isolated reports of indifferent breakfast staff but overall service is a strength.
Location
8.8
Conveniently close to the airport and local sights (temple) — ideal for short stays — though several guests report noticeable road/highway noise from the rooms.
Room Quality
7.2
Rooms are described as large and comfortable with good AC, balconies and family suites, but some rooms are unevenly furnished, humid or have layout issues (small downstairs areas, missing sink).
Amenities
8.5
Pool is frequently praised and airport shuttle is reliable; some negatives include patchy Wi‑Fi and signs of general maintenance needs.
Value for Money
6.5
Mixed value perceptions: convenient for one-night airport stays but some guests find the hotel overpriced given maintenance, breakfast quality and cleanliness issues.
Food and Beverage
7.9
Breakfast and restaurant received mixed feedback — several guests enjoyed a good breakfast while others found it below expectations or too costly.
Overall Experience
10
Generally considered a solid choice for short airport stays: friendly staff, good pool and location outweigh cleanliness and maintenance issues for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:51

Property Description

Luxurious Outdoor Pools and Fitness Center

Well-Appointed Meeting Rooms for Events

On-Site Dining at Mambi Restaurant

To book your stay at the closest hotel to the Costa Rica Convention Center, visit Country Inn & Suites By Radisson San Jose Aeropuerto!

Important information:

Free airport shuttle schedule: Airport - Hotel from 10:45 am to 23:45 pm/ Hotel - Airport from 5:15 am to 13:15 pm. The shuttle is every hour and must be arranged in advance directly with the Hotel and these schedule. Any other hour out of this schedule you need to pay a fee.

Please note that the property haven't elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

7.9
Based on 3669 reviews
Cleanliness: 5.3
Service: 9
Location: 8.8
Room Quality: 7.2
Amenities: 8.5
Value for Money: 6.5
Food and Beverage: 7.9
Overall Experience: 10
B
Bethany • couple • us
3
Wouldn’t recommend - was not worth the money we paid.
Pros:

The set up of the hotel was nice and in a convenient location.

Cons:

The rooms were outdated and slightly dirty, the hotel was poorly managed, the staff were rude and unhelpful, and their accessibility and overall convenience on location were lacking. There were no elevators anywhere which wasn’t disclosed online, and the keys to the doors constantly had to be reset because they didn’t work.

2026-10-24 • via Nuitee
E
Esteban • couple • cr
10
Excelente
Pros:

-

Cons:

-

2026-10-24 • via Nuitee
A
Alsina • couple • us
10
excelente
2026-10-22 • via Nuitee
I
Ichizono • extended_group • ca
6
2026-10-21 • via Nuitee
M
Minor • family_with_children • cr
8
2026-10-21 • via Nuitee
K
karen • solo_traveller • cl
8
Naturaleza en medio de la Ciudad
Pros:

El personal, como todo Tico muy amable y listo para ayudar en todo!

Cons:

Las escaleras, subir y bajar las maletas por las escaleras hace que el recibimiento y la
despedida sea un trago amargo

2026-10-21 • via Nuitee
J
Joselyn Dayanne • solo_traveller • es
8
Estancia correcta para una noche
Pros:

Solo hicimos una noche de paso, todo bien!

Cons:

Nada

2026-10-19 • via Nuitee
M
MAURICIO • family_with_children • co
8
Pros:

El lugar

Cons:

Algo vieja las habitaciones

2026-10-19 • via Nuitee
W
Wendy Magdalena • family_with_children • sv
9
2026-10-19 • via Nuitee
A
Alvaro • family_with_children • es
9
Pros:

El hotel en gwneral y su servicio de shuttle gratuito al aeropuerto

Cons:

Nada

2026-10-18 • via Nuitee
D
Daniela • couple • cr
9
2026-10-18 • via Nuitee
J
Jorge • family_with_children • cr
8
2026-10-17 • via Nuitee
M
Margot • couple • ca
10
Perfect for what we needed
Pros:

Comfortable, friendly staff & good food.

2026-10-17 • via Nuitee
L
lazzarini • solo_traveller • mx
10
Me gusto
Pros:

Limpieza y ubicacion, transfer

Cons:

Que no habia espacio para extenderme

2026-10-17 • via Nuitee
C
Corrales • couple • cr
8
A fair trade
Pros:

It’s a nice place

Cons:

They make me walk from the restaurant to the lobby and back to get bring my breakfast to my room

2026-10-16 • via Nuitee
K
Karen • family_with_children • cr
7
2026-10-16 • via Nuitee
J
Jessica • family_with_children • cr
10
2026-10-15 • via Nuitee
N
nosoriom • solo_traveller • co
4
Buena ubicación, instalaciones muy deterioradas
Pros:

La ubicación

Cons:

Está lejos de las fotografías ofertadas. Instalaciones en muy mal estado, deterioradas y con muchísimo uso. Hasta 3 pisos sin ascensor, ademas de habitaciones sin luz del sol y sin agua caliente en la ducha.

2026-10-13 • via Nuitee
V
VEGA RAMIREZ • couple • cr
3
2026-10-13 • via Nuitee
M
Marcela • solo_traveller • pa
9
Pros:

La habitación era muy cómoda, acogedora y agradable. Todo se encontraba muy limpio y bien cuidado, lo que hizo nuestra estancia placentera. Además, la atención del personal fue excelente, siempre amable y dispuesta a ayudar. Ah y desayuno buffet nos gustó mucho 💓.

Cons:

La atención previa a nuestra llegada podría mejorar. Realicé una consulta vía WhatsApp sobre el servicio de traslado desde el aeropuerto hasta el hotel, pero solo recibí un bloque de info preestablecido en el chat, por lo que tuve que llamar directamente para aclarar mi duda, por esa vía si pude aclarar la interrogante que tenía.

Por otro lado, considero que ofrecer transporte gratuito desde el aeropuerto es un excelente beneficio para los huéspedes. Sin embargo, sería importante mejorar la identificación del personal encargado de la recogida, utilizando rótulos más grandes y visibles que permitan localizarlo fácilmente entre tantas personas y carros de transporte llegando al aeropuerto.

En nuestro caso, lamentablemente no logramos encontrar al personal del hotel y tuvimos que trasladarnos por nuestra cuenta después de haber esperado 1 hora.

Es un servicio adicional que se agradece mucho, pero considero que, con una mejor comunicación y señalización, la experiencia de llegada sería mucho más cómoda y organizada para los huéspedes.

2026-10-12 • via Nuitee