Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition

Hotels
Leonardo Hotels
9 (701 reviews)
Splugenstrasse 2 , Zürich , ch

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and comfortable rooms
Good location near attractions
Cons:
Some cleanliness issues upon arrival
Breakfast could have more variety
Minor furniture wear

Categories

Cleanliness
8.25
Some reviews mentioned cleanliness issues, but positive notes were made about the staff addressing these quickly.
Service
9.75
Multiple reviews praised the staff for being friendly, helpful, and professional.
Location
9.25
The location is noted as quiet and close to attractions like Zurich lake and the historic center.
Room Quality
9.25
Reviews highlighted spacious and comfortable rooms, with minor concerns about furniture wear.
Amenities
8.75
There were a few mentions of areas needing small improvements, but overall seen as good.
Value for Money
8.75
Some reviews noted it was good for the price, but improvements could be made in breakfast options.
Food and Beverage
8.75
Generally positive remarks about the breakfast and restaurant offerings, but breakfast variety could improve.
Overall Experience
9.25
Overall, guests had a very pleasant stay and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:32

Property Description

Luxurious 5-Star Stay in the Heart of Zurich

Entertainment System and Hot Tub: Indulge in luxury with our rooms featuring flat-screen TVs and hot tubs for relaxation. Stay entertained and rejuvenated during your stay.

Gourmet Dining and Open-Air Experience: Enjoy a delectable meal at our steakhouse and savor open-air dining during the summer months. Delight your taste buds with our culinary offerings.

Prime Location for Exploration: Explore the beauty of Zurich with ease as Lake Zurich, parks, concert halls, and boutiques are just a short stroll away. Immerse yourself in the charm of the city.

Experience the epitome of luxury and convenience at Alden Suite Hotel Splügenschloss Zurich. Book now for an unforgettable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 30 per day.

Location

Guest Reviews

9
Based on 701 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
H
Hié solo_traveller ci
10
Bien
Pros:

Chambres et resto

Cons:

Le peu d attractions autour de l’hôtel

2026-06-06 via Nuitee
K
Khalatpour family_with_children om
5
Pros:

The room was spacious, and the staff were very friendly and welcoming. Overall, we had a pleasant stay.

Cons:

The room was spacious, and the staff were friendly and professional.

However, I did not appreciate the requirement to provide a CHF 300 security deposit, along with the repeated reminders that guests would be responsible for any damaged items. While I understand the hotel's policy, I found these repeated warnings somewhat stressful and not fully in line with the experience I would expect from a five-star hotel.

In my opinion, guests choosing a hotel of this standard are generally aware of their responsibility to take care of the room and its furnishings. Therefore, the emphasis on potential charges and damages felt excessive and slightly affected the overall guest experience.

2026-06-02 via Nuitee
R
Rob solo_traveller au
10
Brilliant service and fantastic location
Pros:

Location and decor were brilliant. Staff were very professional and accommodating

Cons:

Nothing

2026-06-01 via Nuitee
Y
Yusuf Buğra couple tr
10
2026-05-31 via Nuitee
I
Irina extended_group ch
4
2026-05-30 via Nuitee
H
Hassan couple qa
8
Thanks
Pros:

The style

Cons:

Not well ventilated

2026-05-30 via Nuitee
J
jaco couple br
10
Atendimento excelente. Staff muito gentil
Pros:

Espaço

Cons:

Restaurante pode melhorar

2026-05-29 via Nuitee
H
Holger couple de
10
Sehr schön war es.
Pros:

Alles

Cons:

Nichts

2026-05-27 via Nuitee
P
Patrick couple fr
10
2026-05-27 via Nuitee
T
tetiana family_with_children ua
9
Pros:

Extremely lovely staff — you can really feel they care and try their best to make your stay comfortable.
Very comfortable bed, mattress and pillows.
Good breakfast with attentive and quick service.
Very spacious room, especially for Zurich.
Only 4 minutes’ walk to the lake and about 15 minutes to the city center.

Cons:

For us, it was a bit strange to see many artificial flowers in the room and around the hotel. The room felt a little cold and not very cozy. Small details could make it much warmer and more comfortable.

2026-05-26 via Nuitee
B
Babita couple in
9
2026-05-26 via Nuitee
E
Edgars couple lv
8
Great location with some tear and wear. Worth the Swiss money. )
Pros:

Location is Great. You are in the close center proximity. Comfortable beds and pillows. A bit too much tear and wear in rooms. Staff very welcoming except Italian speaking skinny gentleman at the reception. Restaurant staff - very good.

2026-05-26 via Nuitee
A
Adib couple sa
9
2026-05-25 via Nuitee
J
jinmich Solo travel Paris, Ile-de-France
4
Not the worst, but not a 5-star hotel
Pros:

Did not feel like a full-service hotel, let alone a 5-star hotel. This isn't to say it's a bad property but should probably be advertised as a serviced apartment or "apart-hotel" without kitchens or laundry facilities. The service varies but the woman who checked me in was nice, some staff were less pleasant. One porter (Josef) was very rude and told me to go to a pharmacy at 8pm when in fact it closed at 5.30. In room dining was terrible and very overpriced. The rooms were huge but I didn't like them as some of the buttons, locks and other amenities were hard to use and the room felt worn. Location wise it was good. I saw very few guests and was thankful of its quietness. The hotel didn't have much amenities but the prices were reasonable

2026-05-24 via Tripadvisor
K
KALIYAPERUMAL couple in
10
Fantabulous space to stay
Pros:

Our stay at Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition was nothing short of exceptional. From the moment we arrived, the warmth, professionalism, and genuine hospitality of the entire team made us feel truly welcome. Every staff member went above and beyond to ensure our stay was comfortable and memorable.

The suites are incredibly spacious, elegant, and beautifully maintained, offering the perfect combination of luxury and comfort. The beds were extremely comfortable, the ambiance was peaceful, and every detail in the room reflected sophistication and class. The hotel’s quiet yet central location makes it ideal for exploring Zürich while still enjoying complete relaxation.

What impressed us most was the outstanding hospitality. The staff were always smiling, attentive, and ready to assist with anything needed. Their dedication to guest satisfaction truly sets this hotel apart., the cleanliness impeccable, and the overall atmosphere felt warm, luxurious, and welcoming.

Without a doubt, this is one of the finest boutique hotels in Zürich, and we would highly recommend it to anyone looking for comfort, elegance, and world-class hospitality. We look forward to returning again soon.

Cons:

Nothing

2026-05-23 via Nuitee
H
Heiko couple de
8
2026-05-22 via Nuitee
A
Abdulla solo_traveller ae
10
2026-05-22 via Nuitee
Z
zaidUAE couple ae
9
Pros:

استقبال وخدمة ممتازة

2026-05-21 via Nuitee
J
Jean-Luc couple lu
9
2026-05-20 via Nuitee
N
Neven couple hr
10
2026-05-18 via Nuitee