Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition

Hotels
•
Leonardo Hotels
9 (727 reviews)
Splugenstrasse 2 , Zürich , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and comfortable rooms
Good location near attractions
Cons:
Some cleanliness issues upon arrival
Breakfast could have more variety
Minor furniture wear

Categories

Cleanliness
8.25
Some reviews mentioned cleanliness issues, but positive notes were made about the staff addressing these quickly.
Service
9.75
Multiple reviews praised the staff for being friendly, helpful, and professional.
Location
9.25
The location is noted as quiet and close to attractions like Zurich lake and the historic center.
Room Quality
9.25
Reviews highlighted spacious and comfortable rooms, with minor concerns about furniture wear.
Amenities
8.75
There were a few mentions of areas needing small improvements, but overall seen as good.
Value for Money
8.75
Some reviews noted it was good for the price, but improvements could be made in breakfast options.
Food and Beverage
8.75
Generally positive remarks about the breakfast and restaurant offerings, but breakfast variety could improve.
Overall Experience
9.25
Overall, guests had a very pleasant stay and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:32

Property Description

Luxurious 5-Star Stay in the Heart of Zurich

Entertainment System and Hot Tub: Indulge in luxury with our rooms featuring flat-screen TVs and hot tubs for relaxation. Stay entertained and rejuvenated during your stay.

Gourmet Dining and Open-Air Experience: Enjoy a delectable meal at our steakhouse and savor open-air dining during the summer months. Delight your taste buds with our culinary offerings.

Prime Location for Exploration: Explore the beauty of Zurich with ease as Lake Zurich, parks, concert halls, and boutiques are just a short stroll away. Immerse yourself in the charm of the city.

Experience the epitome of luxury and convenience at Alden Suite Hotel Splügenschloss Zurich. Book now for an unforgettable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 30 per day.

Location

Guest Reviews

9
Based on 727 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
A
Ali • solo_traveller • fr
8
2026-07-12 • via Nuitee
M
Mohammed • family_with_children • ae
10
2026-07-10 • via Nuitee
A
avi • extended_group • il
9
אהבנו מאד את החדרים הנוחים והשירות המסור
Pros:

החדרים מרווחים מאד , הצוות מסביר פנים וארוחת הבוקר מצוינת

2026-07-09 • via Nuitee
A
Andre • couple • pt
9
2026-07-09 • via Nuitee
R
Rayan • couple • ir
10
2026-07-06 • via Nuitee
M
M • solo_traveller • us
10
2026-07-03 • via Nuitee
B
Belinda • solo_traveller • sa
8
Excellent service and ambience
2026-06-30 • via Nuitee
M
mohammed • extended_group • ae
8
Pros:

The staff and clean hotel

2026-06-30 • via Nuitee
M
Marc • couple • gb
10
2026-06-28 • via Nuitee
M
Michael • couple • us
10
2026-06-24 • via Nuitee
E
Elena • family_with_children • de
9
2026-06-24 • via Nuitee
L
LIANHONG • couple • cn
9
Pros:

房间宽敞 早餐非常棒 员工热情 服务周到

2026-06-22 • via Nuitee
R
Rashed • couple • ae
10
Amazing stay
Pros:

Outstanding hospitality and genuine attention to guest satisfaction.

My wife and I stayed here during our honeymoon, and the hotel exceeded all expectations. The complimentary room upgrade was a wonderful surprise and demonstrated a level of care and generosity that is rarely seen. It made us feel truly valued as guests.

Every interaction with the staff was professional, warm, and attentive. Their commitment to creating a memorable experience was evident in every detail. The hotel itself is elegant, luxurious, and impeccably maintained, offering both comfort and sophistication.

What impressed me most was the genuine effort to make our special occasion even more memorable. This is not just a beautiful hotel; it is a place where guests are treated with exceptional care and respect.

I highly recommend this hotel to anyone visiting Zurich. It has earned a place on my list of preferred hotels, and I will certainly consider staying here again on future visits. A truly memorable experience that exceeded all expectations.

Cons:

Nothing

2026-06-22 • via Nuitee
L
Lasse • solo_traveller • fi
9
2026-06-22 • via Nuitee
M
MICHAEL • couple • us
9
Wonderful boutique hotel that needs improvement of knowedge and decorum of the front desk staff
Pros:

This is a beautiful boutique 5 star hotel. We had the grand suite which was wonderful. Great views and suite location. Breakfast was decent but way overpriced. I have had much better breakfasts at similar price. Front desk staff cordial but quite inexperienced to address 5 star clients. Except for Ivan who you should transfer into this hotel the front desk full time staff falls far short of 5 star knowledge and decorum

Cons:

The lack of knowedge of the front desk staff. Except for Ivan they should not be in 5 star hotel. 3 maybe 4 star

2026-06-21 • via Nuitee
V
Victor • family_with_children • br
10
2026-06-20 • via Nuitee
B
Beyza • couple • tr
9
2026-06-19 • via Nuitee
D
Dilraj • family_with_children • ae
9
2026-06-18 • via Nuitee
R
Robert • couple • ch
8
Cons:

Le petit déjeuner

2026-06-18 • via Nuitee
R
Reem • couple • ae
8
2026-06-15 • via Nuitee