Grand Mercure Allegra Hervey Bay

Hotels
•
Grand Mercure
9.1 (1493 reviews)
468 The Esplanade, Torquay , Hervey Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious apartment
Cons:
Soft beds
Cleanliness issues
Privacy invasion incident

Categories

Cleanliness
8.49
Some mentions of cleanliness issues, including a need for a deeper clean in the ensuite shower.
Service
9.46
Staff were very friendly and helpful, though there was an incident involving privacy invasion.
Location
10
The location received very positive feedback, with proximity to the beach and restaurants cited as a major advantage.
Room Quality
8.95
Generally spacious and comfortable, but some beds were noted as too soft or uncomfortable.
Amenities
8.98
Facilities such as the pool were highlighted positively, though some repairs were needed in the kitchen.
Value for Money
8.94
General sentiment indicates it is worth the price, but some improvements could enhance value.
Food and Beverage
8.49
No major complaints, but limited mentions of dining options.
Overall Experience
9.47
Overall positive sentiment about the stay, with various aspects appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:51

Property Description

Luxurious Beachside Apartments
Located just a few metres from the beach in Hervey Bay, Allegra Hervey Bay offers spacious self-contained apartments with direct access to the Fraser Island World Heritage Site.

Relaxation and Recreation
Guests can unwind by the beach or enjoy a dip in the lagoon pool. For those seeking activity, there's a well-equipped fitness centre and a rejuvenating sauna on offer.

Modern Comfort and Convenience
Each apartment is elegantly decorated and equipped with a spacious lounge, dining area, balcony or courtyard, and a fully functional kitchen. The property also provides underground parking and a boardroom for convenience.

Book your stay at Allegra Hervey Bay for a perfect blend of luxury, relaxation, and adventure.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please not that children under 2 years of age stay free when using existing beds.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 1493 reviews
Cleanliness: 8.49
Service: 9.46
Location: 10
Room Quality: 8.95
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.47
N
Nicole • extended_group • au
10
2026-03-28 • via Nuitee
M
Mary • couple • au
10
2026-03-28 • via Nuitee
G
Gabriela • couple • au
9
2026-03-28 • via Nuitee
T
TZAROUKIAN • couple • fr
10
sejour très agreable
Pros:

tout etait parfait

Cons:

rien

2026-03-27 • via Nuitee
M
Michael • couple • de
8
Pros:

große Zimmer, gute Betten

2026-03-27 • via Nuitee
V
Vicki • extended_group • au
9
2026-03-27 • via Nuitee
H
Humphries • extended_group • au
9
2026-03-25 • via Nuitee
A
andrew • couple • au
7
Pros:

The pool was nice again

Cons:

That we had to leave after a week and that they couldn't accommodate us anymore because they were booked out and only had pool and penthouses left ..rooms left ...so we were told we had to leave

2026-03-24 • via Nuitee
C
Celina • family_with_children • dk
10
2026-03-23 • via Nuitee
A
Alecia • extended_group • au
10
Pros:

Great location. Large space, was really nice to walk into the living area and it feel so spacious, comfortable beds. Felt very safe . Room smelt nice and felt very clean. Pool area was great.

2026-03-22 • via Nuitee
R
Rosie • couple • au
10
2026-03-22 • via Nuitee
J
Jones • couple • nz
8
Pros:

Very professional and helpful reception staff. Apartment was large and comfortable with nice view. Pool area was excellent and nice cafes and shops scattered around close by.

Cons:

Car park was extremely tight (thank goodness I had a small rental car), and some maintenance required eg bathroom basin was blocked. Cigarette butts from another apartment would blow onto the deck. No coffee machine provided .

2026-03-21 • via Nuitee
A
Annette • solo_traveller • au
10
Very happy with our stay, the accommodation was clean, spacious and secure. The pool was amazing and we would definitely
Pros:

Very quiet, spacious, clean and excellent facilities. Pool is amazing and heated and the gym and spa an additional bonus.

Cons:

More cafes and restaurants in the location would be good for the future.

2026-03-18 • via Nuitee
J
Justine • family_with_children • au
9
Great apartment!
Pros:

The two bedroom apartment was impressive! It was extremely spacious for an apartment and I loved the comfy beds, huge ensuite and balcony! The location was great, close to restaurants and the beach. The gym and pool were great too, it’s a shame the sauna was out of order. Looking forward to coming back 😍

Cons:

The only negatives were we had no hot water the first night and were unimpressed with the paint drips on the carpet and paint fumes we noticed when walking in, as it had been painted the day before, this ruined an otherwise perfect apartment!

2026-03-17 • via Nuitee
A
Angela • family_with_children • au
10
Pros:

beautiful pool, very clean and blue and warm

2026-03-17 • via Nuitee
N
Nancy • family_with_children • au
9
Pros:

Clean bright modern great location across from the beach, great walking paths staff friendly and helpful 👍

2026-03-16 • via Nuitee
D
Dallas • couple • au
9
2026-03-15 • via Nuitee
S
Shane • extended_group • au
8
2026-03-15 • via Nuitee
S
Sabine • couple • de
8
2026-03-15 • via Nuitee
S
Sabine • couple • de
8
2026-03-15 • via Nuitee