Grand Mercure Allegra Hervey Bay

Hotels
•
Grand Mercure
9.1 (1493 reviews)
468 The Esplanade, Torquay , Hervey Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious apartment
Cons:
Soft beds
Cleanliness issues
Privacy invasion incident

Categories

Cleanliness
8.49
Some mentions of cleanliness issues, including a need for a deeper clean in the ensuite shower.
Service
9.46
Staff were very friendly and helpful, though there was an incident involving privacy invasion.
Location
10
The location received very positive feedback, with proximity to the beach and restaurants cited as a major advantage.
Room Quality
8.95
Generally spacious and comfortable, but some beds were noted as too soft or uncomfortable.
Amenities
8.98
Facilities such as the pool were highlighted positively, though some repairs were needed in the kitchen.
Value for Money
8.94
General sentiment indicates it is worth the price, but some improvements could enhance value.
Food and Beverage
8.49
No major complaints, but limited mentions of dining options.
Overall Experience
9.47
Overall positive sentiment about the stay, with various aspects appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:51

Property Description

Luxurious Beachside Apartments
Located just a few metres from the beach in Hervey Bay, Allegra Hervey Bay offers spacious self-contained apartments with direct access to the Fraser Island World Heritage Site.

Relaxation and Recreation
Guests can unwind by the beach or enjoy a dip in the lagoon pool. For those seeking activity, there's a well-equipped fitness centre and a rejuvenating sauna on offer.

Modern Comfort and Convenience
Each apartment is elegantly decorated and equipped with a spacious lounge, dining area, balcony or courtyard, and a fully functional kitchen. The property also provides underground parking and a boardroom for convenience.

Book your stay at Allegra Hervey Bay for a perfect blend of luxury, relaxation, and adventure.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please not that children under 2 years of age stay free when using existing beds.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 1493 reviews
Cleanliness: 8.49
Service: 9.46
Location: 10
Room Quality: 8.95
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.47
I
iain • couple • gb
8
2026-02-14 • via Nuitee
K
Kim • couple • au
8
2026-02-14 • via Nuitee
S
sveto • family_with_children • au
9
2026-02-12 • via Nuitee
K
Kaye • extended_group • au
10
Felt like home.
Pros:

Modern, clean, as shown in photos, staff, comfort, parking, location, pool, Foxtel, accessibility.

Cons:

Nothing.

2026-02-12 • via Nuitee
L
LY • family_with_children • au
9
Pros:

Great location, very clean and spacious

Cons:

No box tissue provided, only 1 individually packed small pocket tissue. Bed a bit soft.

2026-02-11 • via Nuitee
M
Manfred • couple • at
9
2026-02-09 • via Nuitee
S
Sarah • couple • au
1
2026-01-31 • via Nuitee
A
Arina • family_with_children • au
8
Very nice stay, close to shops & cafes. Would happily book here again.
Pros:

The pool was beautiful, could possibly say it was way better than the beach across the road. We spent most of our stay in the pool & the kids loved it. Hotel room was fully stocked which was lovely & it was clean & spacious for 2 adults & 2 kids. Beds are also very comfortable & hotel is nice & clean with small grits & scratches but it didn’t bother me. Ladies at front desk were also very lovely 😊 thank you for a wonderful stay during Australia Day weekend.

Cons:

The aircon & fans are to loud for my liking

2026-01-31 • via Nuitee
P
Poonam • family_with_children • au
10
Pros:

We really enjoyed our stay at this hotel. The room was clean, well-maintained, and very comfortable. Everything met our expectations, and the overall experience was great. We would happily stay here again and highly recommend it.

2026-01-30 • via Nuitee
A
Angela • solo_traveller • au
9
Pros:

Pool

2026-01-30 • via Nuitee
M
Mark • family_with_children • au
10
2026-01-30 • via Nuitee
L
Leigh • couple • au
9
2026-01-29 • via Nuitee
W
Wade • family_with_children • au
10
Delightful
Pros:

Beautiful hotel and fabulous location

Cons:

Nothing to grumble about

2026-01-27 • via Nuitee
B
Bernadette • family_with_children • au
10
My stay was relaxing & thoroughly enjoyable. Will definitely be back.
Pros:

We were very impressed by the apartment. We loved it! The size. How bright & breezy!

Cons:

I wish I booked a longer stay.

2026-01-27 • via Nuitee
V
Vinayak Rao • extended_group • au
9
Pros:

Neat, tidy, comfortable and location.

Cons:

Car park gate detection when it is very close by and narrow to reverse back(parked cars behind).
Shower and change room not close to the swimming pool.

2026-01-26 • via Nuitee
C
Cameron • couple • au
9
Quiet and cozy being able to relax and enjoy ourselves
Pros:

How big the rooms were and how close it is to the beach. Absolutely beautiful views

Cons:

Nil

2026-01-26 • via Nuitee
M
Mervyn • family_with_children • au
10
2026-01-25 • via Nuitee
J
Jennifer • family_with_children • au
9
Pros:

Love the pool
Staff were friendly

Cons:

The lift kept going up and down between floors.

2026-01-25 • via Nuitee
S
Szabo • family_with_children • au
10
A place to remember and return any time with no hezitasion
Pros:

Amazing staff,perfect location ,the pool and the appartment was great ,we enjoyed it very much .
Will be back soon .

2026-01-23 • via Nuitee
J
Joachim • family_with_children • de
8
Pros:

Grosses Apartment.

2026-01-22 • via Nuitee