Grand Mercure Allegra Hervey Bay

Hotels
•
Grand Mercure
9.1 (1493 reviews)
468 The Esplanade, Torquay , Hervey Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious apartment
Cons:
Soft beds
Cleanliness issues
Privacy invasion incident

Categories

Cleanliness
8.49
Some mentions of cleanliness issues, including a need for a deeper clean in the ensuite shower.
Service
9.46
Staff were very friendly and helpful, though there was an incident involving privacy invasion.
Location
10
The location received very positive feedback, with proximity to the beach and restaurants cited as a major advantage.
Room Quality
8.95
Generally spacious and comfortable, but some beds were noted as too soft or uncomfortable.
Amenities
8.98
Facilities such as the pool were highlighted positively, though some repairs were needed in the kitchen.
Value for Money
8.94
General sentiment indicates it is worth the price, but some improvements could enhance value.
Food and Beverage
8.49
No major complaints, but limited mentions of dining options.
Overall Experience
9.47
Overall positive sentiment about the stay, with various aspects appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:51

Property Description

Luxurious Beachside Apartments
Located just a few metres from the beach in Hervey Bay, Allegra Hervey Bay offers spacious self-contained apartments with direct access to the Fraser Island World Heritage Site.

Relaxation and Recreation
Guests can unwind by the beach or enjoy a dip in the lagoon pool. For those seeking activity, there's a well-equipped fitness centre and a rejuvenating sauna on offer.

Modern Comfort and Convenience
Each apartment is elegantly decorated and equipped with a spacious lounge, dining area, balcony or courtyard, and a fully functional kitchen. The property also provides underground parking and a boardroom for convenience.

Book your stay at Allegra Hervey Bay for a perfect blend of luxury, relaxation, and adventure.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please not that children under 2 years of age stay free when using existing beds.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 1493 reviews
Cleanliness: 8.49
Service: 9.46
Location: 10
Room Quality: 8.95
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.47
B
Brendan • couple • au
10
Comfortable, relaxing stay.
Pros:

We accidentally locked ourselves out of the lift in the garage as we left the unit keys in the car. We called the reception and someone came immediately to let us in. It was outside reception opening hours so we’re very pleased with the quick response.

2026-03-07 • via Nuitee
C
Christine • couple • au
8
2026-03-05 • via Nuitee
S
Strudwick • couple • au
9
Pros:

Allegra units are very well designed and spacious in a quiet place. They rate as one of the best we have ever stayed in.

Cons:

We thought that the quality of the lounge furniture wasn't up to the standard expected of such a great complex.

2026-03-05 • via Nuitee
P
Pamela • solo_traveller • au
8
Fabulous!
Pros:

Loved the large rooms, and staff were very helpful. Nice and clean and positioned well, with Italian Restaurant next door, plus lovely Italian Cafe on corner.

Cons:

We were very happy with everything!

2026-03-04 • via Nuitee
S
Simon • family_with_children • au
10
2026-03-04 • via Nuitee
T
Titov • solo_traveller • au
10
Very comfortable stay
Pros:

Great parking and close to all amenities

2026-03-03 • via Nuitee
M
Melinda • family_with_children • au
9
2026-03-02 • via Nuitee
C
Charlene • family_with_children • au
10
2026-03-01 • via Nuitee
J
Julieanne • family_with_children • au
9
2026-03-01 • via Nuitee
A
Anushka • couple • au
10
Pros:

Great restaurants in front of accommodation, pool was amazing, apartment was amazing so huge. With everything and very modern.

Cons:

Nothing it was great.

2026-03-01 • via Nuitee
D
DONOVAN • family_with_children • au
10
2026-03-01 • via Nuitee
T
Tracey • couple • au
10
Perfect stay in Hervey Bay
Pros:

The property is ideally located and well maintained, featuring a fantastic pool and supported by professional, friendly staff.

2026-02-28 • via Nuitee
S
Scott • family_with_children • au
8
2026-02-28 • via Nuitee
A
Anthony Mallett • family_with_children • au
8
2026-02-28 • via Nuitee
D
Darius • couple • de
10
2026-02-27 • via Nuitee
B
butler • family_with_children • au
9
Great.
Pros:

I liked everything about our stay.it was very convenient for my elderly mother and myself.I have recommended you to friends & family.Thankyou.

Cons:

Nothing.

2026-02-27 • via Nuitee
K
Kevin • family_with_children • au
8
Pros:

Good location and spacious unit

Cons:

Wish the spa was working, unfortunately waiting on parts so not the fault of mgmt

2026-02-25 • via Nuitee
V
Violeta • family_with_children • au
10
Pros:

Fantastic location, beach is fantastic. Apartment 503 was also top, very comfortable and great floor plan, well furnished. Great terrace, when the weather gets cooler you can live on the terrace

Cons:

None, all was fantastic

2026-02-25 • via Nuitee
G
Greg • family_with_children • au
10
Don't go there...!!!!...We want it all to ourselves..!!!
Pros:

Could not recommend more highly..staff were accommodating at all times..helped us check in early with an early flight to Hervey and with a 2 year old in tow...

Cons:

Cannot think of a thing

2026-02-24 • via Nuitee
D
Deborah • couple • au
9
2026-02-24 • via Nuitee