Caistor Hall

Hotels
8.5 (910 reviews)
Stoke Road Caistor St. Edmund , Norwich , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Decent breakfast
Cons:
Noisy disturbances at night
Unresponsive staff to complaints
Lack of kitchen facilities

Categories

Cleanliness
6.89
There were issues with noise and disturbances affecting sleep quality.
Service
9.36
Staff were friendly, helpful, and accommodating.
Location
8.9
The hotel has a characterful country location with easy access to Norwich.
Room Quality
8.35
Spacious room with great views, but plumbing noise was disruptive.
Amenities
8.38
Good breakfast and comfortable spaces, but some amenities were lacking.
Value for Money
8.34
Good overall experience, though some aspects did not meet expectations for the price.
Food and Beverage
9.39
Excellent breakfast and the restaurant experience was highly regarded.
Overall Experience
8.36
Mixed experiences, with some significant issues impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:42

Property Description

Charming Norwich Getaway

Nestled in Norwich, just a stone's throw away from attractions like Blickling Hall and Norwich City Football Club, Caistor Hall is your perfect retreat. With a lush garden, convenient free parking, a relaxing terrace, and a delightful restaurant, this 3-star hotel offers a blend of comfort and convenience. Stay connected with complimentary WiFi, unwind at the bar, and revel in the non-smoking ambiance. Located close to Dunston Hall, Norwich Railway Station, and Norwich International Airport, Caistor Hall ensures easy access to key destinations. Experience a memorable stay at Caistor Hall - where relaxation meets luxury.

Book your stay now at Caistor Hall for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Location

Guest Reviews

8.5
Based on 910 reviews
Cleanliness: 6.89
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 8.36
A
Andrew couple gb
9
Pros:

The staff are all great. Very helpful.

2026-03-07 via Nuitee
L
linda solo_traveller gb
6
Pros:

The tasting menu good

Cons:

No bath
Hotel was empty but i was given a room with a terrible view
After we had finished our dinner we wanted to sit by the fire but he had gone out by 9.30 and was very cold

2026-03-05 via Nuitee
K
kerry couple gb
5
2026-03-01 via Nuitee
R
Rebecca couple gb
5
It was alright, uncomfortable bed, basic room.
Pros:

Nice location

Cons:

My room as swapped from the suite I booked to an ordinary room, not happy.

2026-02-24 via Nuitee
P
Paul couple gb
5
Pros:

Breakfast was nice

Cons:

Pubes on toilet and rotting walls , worst shower I have ever had

2026-02-24 via Nuitee
M
mark solo_traveller gb
7
2026-02-09 via Nuitee
C
Christopher couple gb
8
2026-01-28 via Nuitee
P
Philip solo_traveller gb
5
Gorgeous building, hiding poorly equipped rooms.
Pros:

Great location, lovely building, spacious bedroom. Breakfast was excellent and staff were friendly, service was great.

Cons:

Room was cold. Main door of building left open and unlocked overnight with no apparent staff on site. Bar and restaurant closed on a Tuesday. 1 teabag in the room. No hot water re sink. Tiny "desk" to work at in room. Not worth the price.

2026-01-20 via Nuitee
M
Michael extended_group gb
8
2026-01-19 via Nuitee
D
David solo_traveller gb
8
2026-01-19 via Nuitee
E
Emma couple gb
6
Lovely Hotel, but needs a little more attention to detail
Pros:

Property is nice in the communal areas and the bar and breakfast room are lovely. The Lady serving us breakfast was lovely !! and the breakfast well cooked using local produce x
Enjoyed the “Let it Glow” Christmas light show in the evening.

Cons:

Unfortunately the bedroom looked a little tired and the bathroom was worn out !!! needs a bit of tlc.
Did think it would have been nice for hotel to organise a little reduction in price for “Let it glow” if you were staying at the hotel.
the staff at greeting could of been a little more welcoming !!!

2026-01-16 via Nuitee
M
Mark couple gb
7
Pros:

Room 22 was nice. Rustic feel. Comfy bed and nice bath. The house and surroundings were nice.

Cons:

Interior decor was a bit dated in places.

2026-01-15 via Nuitee
N
Nathan couple gb
10
2026-01-15 via Nuitee
S
Sophie couple gb
1
2026-01-13 via Nuitee
D
daniel couple gb
8
2025-12-18 via Nuitee
P
Patricia couple gb
8
2025-12-14 via Nuitee
D
David couple gb
7
2025-12-14 via Nuitee
M
mat couple gb
3
2025-12-14 via Nuitee
H
Heike couple gb
5
Worst night’s sleep in a hotel
Pros:

Nice location, free parking, decent breakfast, friendly staff.

Cons:

There was a wedding party on the night we stayed (we weren’t warned about this - wouldn’t have booked if we knew), so loud music and singing until 23:00 (we were up early the next morning so needed to sleep). Plumbing from the room above ran through our room so every time they used the toilet or shower, the noise was unbearably loud and woke us up in the night. TV remote didn’t work - we went down to reception to ask for new batteries and were told they’d bring them up to us, but they never came. Coffee at breakfast was cold. Couple of small things, I know, but they were exacerbated by the terrible night’s sleep, and for what we paid, it was just incredibly disappointing.

2025-12-14 via Nuitee
J
jen545 Couples Norwich, Norfolk, East Anglia, England
10
Will return
Pros:

Enjoyable Stay
The room was very nice and Mark Poynton food was excellent. We had a tasting menu which was superb. The staff here are very attentive. Thank you to Nick, Ashley & Danielle for looking after us. My husband enjoyed the breakfast and informed me there was now a menu. What’s not to like? Jennifer

2025-12-13 via Tripadvisor