Baymont by Wyndham Pigeon Forge near Island Drive

Hotels
•
Baymont Inn & Suites
8.3 (1940 reviews)
130 Wears Valley Road , Pigeon Forge , US
+1 865-280-1106

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
High price
Low variety in amenities
Some cleanliness issues

Categories

Cleanliness
8
Most reviews mention clean rooms, but some dissatisfaction with dirty carpets and a bed bug complaint.
Service
8.6
Staff received positive remarks for being friendly and helpful, though some concerns about visual management.
Location
8.7
Multiple reviews highlight the excellent location with convenience to attractions and amenities.
Room Quality
8.3
Rooms were generally clean and comfortable, but some complaints about small rooms and low beds.
Amenities
8.1
The indoor pool and breakfast were appreciated, but some issues with lack of variety noted.
Value for Money
8
Some reviews indicated the price was high for the quality, impacting this category.
Food and Beverage
8.2
Breakfast was good but could have benefited from more variety.
Overall Experience
8.5
Overall positive experiences reported, with a willingness to return in future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:05

Property Description

Convenient Location and Amenities
Baymont by Wyndham Pigeon Forge near Island Drive is the perfect choice for your stay, offering a daily hot breakfast and just a short drive from Dollywood Theme Park. Free WiFi, microwave, and refrigerator in every room ensure a comfortable stay.

Indoor Pool and Services
Relax and unwind with a swim in the indoor pool or take advantage of the 24-hour reception and fax services available to guests. The hotel's pet-friendly policy adds to the convenience for all visitors.

Nearby Attractions
Located close to The Island at Pigeon Forge and Pirates Voyage Dinner and Show, with Dollywood’s Splash Country just a 5-minute drive away. Explore the best of the area with shopping, dining, and entertainment options in Central Gatlinburg within easy reach.

Book your stay at Baymont by Wyndham Pigeon Forge near Island Drive now for a memorable experience!

Important information:

Please note that the indoor pool will be shut down for renovations from January 1st 2024 until January 30th 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Aug 21, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.3
Based on 1940 reviews
Cleanliness: 8
Service: 8.6
Location: 8.7
Room Quality: 8.3
Amenities: 8.1
Value for Money: 8
Food and Beverage: 8.2
Overall Experience: 8.5
H
Holcomb • family_with_children • us
6
Emergency
Pros:

Clean, friendly

Cons:

Beds,bathroom

2026-10-17 • via Nuitee
W
William • couple • us
9
Stay was excellent
Pros:

The room with very clean and smelled wonderful

Cons:

The coffee at breakfast was not very good.

2026-10-17 • via Nuitee
C
crystal • couple • us
10
Pros:

Close to everything

Cons:

Traffic

2026-10-17 • via Nuitee
K
Kris • couple • us
8
Pros:

The lady who made the breakfast was very friendly and the breakfast was great

2026-10-17 • via Nuitee
H
Howard • couple • us
9
2026-10-16 • via Nuitee
S
Sheila • solo_traveller • us
10
2026-10-16 • via Nuitee
R
Ruby Mays • family_with_children • us
10
2026-10-16 • via Nuitee
P
Pamela • solo_traveller • us
6
Would stay again!
Pros:

Super comfy bed. Very clean.

Cons:

I usually don’t care about TV, but I am watching a series and NBC wasn’t showing the normal shows, but Jeopardy was on instead. Front desk clerk was no help at all. That was a bit frustrating.

2026-10-16 • via Nuitee
J
Josephine • family_with_children • us
8
2026-10-15 • via Nuitee
A
Anita • couple • us
3
Will not return or recommend
Pros:

Rooms seemed clean.

Cons:

Next to very busy roads so lots of noise during the night. Advertised as a hotel but doors were on outside which I thought described a motel. Would not have booked if listed as motel.

2026-10-15 • via Nuitee
L
Lori • extended_group • us
5
Ok stay.
Cons:

I know the slide keys are supposed to be better than a key but we had trouble getting into the room multiple times. Even staff had a hard time. This is a fire issue if someone needed to get into the room for any emergency. Also bugs in the bathroom. Service lady-employee in the breakfast room was very nice and very helpful. She wears her hair in a ponytail and a older, beautiful person.

2026-10-15 • via Nuitee
G
Gary • extended_group • us
9
Good location
Pros:

Breakfast was good and lady making waffles was excellent!

2026-10-15 • via Nuitee
J
Jeanette • extended_group • us
8
2026-10-14 • via Nuitee
A
April • extended_group • us
1
One of the worst places I’ve stayed. The ratings online for this place are not even close to the quality of what the hot
Pros:

Good location

Cons:

Filthy and old. Carpets were disgusting, got bit up by bed bugs, outlets weren’t strong enough to charge phones. Toilet and shower are on a 15 minute light timer. Our door keys were constantly demagnetized so we could never get in our room.

2026-10-14 • via Nuitee
A
Ashley • couple • us
9
2026-10-14 • via Nuitee
N
Nancy • family_with_children • us
8
Pros:

Very good location, close to the Island.
Breakfast was great!!

Cons:

The beds were a little too firm and High.
Everything else was great

2026-10-13 • via Nuitee
J
James W • couple • us
6
It served the basic purpose of a place to sleep.
Pros:

The beds were comfortable. It had an elevator.

Cons:

The bugs. I killed a roach in my bed the first night. We had to purchase bug spray to deal with the bugs. Plus the carpet had not been thoroughly cleaned. Food scraps on the floor drew more bugs.

2026-10-13 • via Nuitee
D
David • couple • us
7
Enjoyed our stay and the convenience of the location and staff was great, especially breakfast staff
Pros:

Breakfast and staff were great. Enjoyed walking to lunch, convenience store, shopping and entertainment venues.

Cons:

Bathroom tub could use updating and card reader on door was problematic.

2026-10-12 • via Nuitee
K
kelly • extended_group • us
10
2026-10-12 • via Nuitee
J
Jamie • family_with_children • us
9
It was really good!
Pros:

The Breakfast lady was very friendly and honestly amazing.

Cons:

Nothing

2026-10-12 • via Nuitee