Hôtel Beau Rivage

Hotels
8.4 (1802 reviews)
2 Avenue de la Ville de Vichy , Gérardmer , fr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable rooms
Cons:
Cleanliness issues
High extra charges for pets
Value for money concerns

Categories

Cleanliness
7.8
There were mentions of cleanliness issues such as the dirty pool and an old lift.
Service
9.3
Guests appreciated the friendly and accommodating staff throughout their stay.
Location
9.1
The location by the lake was highlighted positively in several reviews.
Room Quality
7.8
Some rooms had issues, such as poor sound insulation and maintenance problems.
Amenities
8.3
Amenities like the spa were mentioned positively, though some required improvements.
Value for Money
7.3
The price was considered high compared to the quality and services offered.
Food and Beverage
8.8
The breakfast was noted to be exceptional with a great variety.
Overall Experience
8.8
Overall satisfaction with a few mentioned drawbacks like the cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:45

Property Description

Luxurious Indoor Pool
Enjoy a stay at Le Beau-Rivage with its heated indoor pool, perfect for relaxation with a view. Most rooms offer balconies overlooking the stunning Gérardmer Lake or Vosges Mountains.

Spa and Dining Experience
Indulge in the hotel's spa facilities after a day of skiing, featuring a sauna, hammam, and hot tub. Treat yourself to traditional French cuisine at "Côté Lac" restaurant with a terrace boasting scenic lake views.

Convenient Location
Located near a ski resort and the Alsace wine route, Le Beau-Rivage offers the ideal blend of leisure and adventure for your getaway.

Book your stay at Le Beau-Rivage now for a memorable experience!

Important information:

Please note that we have two rooms adapted for guests with reduced mobility (PRM) and feature a large walk-in shower. These rooms, belonging to our "Classic" and "Executive" room categories, can be assigned subject to availability, even without prior request.

Please note that access to the relaxation area incurs a fee and is available upon prior reservation during weekends and busy periods.

The property accepts payment in cash, Chèques Vacances holiday vouchers, credit card and American Express.

Please note that guests aged 15 years old or younger cannot access the wellness area.

The restaurant is closed on Tuesdays and Wednesdays all day.

Your dog is welcome for an extra 40 € per night, one dog per room, we do not accept other animals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Jun 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1802 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.1
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 8.8
Overall Experience: 8.8
D
David couple fr
10
Pros:

tres bien situé face au lac de Gerardmer

2026-07-11 via Nuitee
C
Corinne couple ch
10
Emplacement parfait pour découvrir les Vosges
Pros:

Tout le personnel était sympathique, accueillant et souriant. Parking devant l’hôtel.
Petit déjeuner complet

2026-07-10 via Nuitee
S
SYLVIE ET JACQUES couple fr
10
agréable et reponsant et chouchouté MERCI
Pros:

Le calme Endroit reposant Chambre spacieuse et très propre
SPA et massage SUPER
Personnel souriant discret et disponible
Petit déjeuner en chambre très copieux et SUPER bon MERCI
On reviendra bientot

Cons:

RAS

2026-07-09 via Nuitee
S
Sandrine couple fr
10
C’était pas mal et reposant
Pros:

Le tous

Cons:

Le tous

2026-07-08 via Nuitee
F
Francois solo_traveller fr
10
Pros:

Très bonne cuisine. ,avec un bon rapport qualité prix ,personnel très aimable et à l'écoute

2026-07-07 via Nuitee
C
CHRISTOPHE couple fr
10
Établissement excellent et personnel super
Pros:

Tout était super

2026-07-07 via Nuitee
F
Fabienne couple fr
8
Très agréable halte face au lac dans un hôtel aux beaux équipements
Pros:

L’emplacement, la chambre, le restaurant

2026-07-07 via Nuitee
T
Tristan solo_traveller fr
9
Pros:

L'emplacement près du lac,une équipe professionnelle et agréable, un buffet de petit-déjeuner succulent

2026-07-06 via Nuitee
M
Mylène solo_traveller fr
8
2026-07-06 via Nuitee
C
Claudia solo_traveller fr
10
Pros:

Le cadre le personnel

2026-07-06 via Nuitee
J
Joelle solo_traveller fr
10
Pros:

Emplacement calme ,reposant

Cons:

Menu du restaurant pas très varié

2026-07-05 via Nuitee
P
Pierre couple fr
6
Un peu décevant pour un hôtel 4*
Pros:

Situation géographique excellente.
Amabilité et professionnalisme du personnel d'accueil de l'hôtel.
Parking de l'hôtel.
Accès direct au lac.
Buffet du petit-déjeuner.

Cons:

Refus à l'accès du restaurant à 19h27 de manière hautaine.
Traces de doigts sur les couverts du petit-déjeuner.
Traces brunâtres dans les cuvettes des WC de la chambre.
Absence de climatisation dans les chambres.
Absence de système de ventilation dans les toilettes et la salle de bain de la chambre.

2026-07-04 via Nuitee
B
brian couple gb
5
no ac for a four star hotel is poor, some of the staff unhelpful
Pros:

good room with balcony
reception staff and morning (breakfast) staff were lovely

Cons:

ok, we had booked half board so we ate in the restaurant for the five days it was open.
food was generally good, however here the staff let the hotel down.

2026-07-03 via Nuitee
Özlem family_with_children fr
9
2026-07-03 via Nuitee
F
Franck solo_traveller fr
5
Climatisation (en pleine canicule) ne fonctionne pas, employé d'hôtel désagréable, ne cherche aucune
Pros:

L'emplacement, juste parfait, sur le lac

Cons:

Climatisation (en pleine canicule) ne fonctionne pas, employé d'hôtel désagréable, ne cherche aucune solution.
Pas de ventilateur, pas de réparation...

Ascenseur en panne tout le week-end.

Fontaine a eau vide ou absence de gobelet.

Tout cela dans un hôtel 4* a un tarif tres cher.

2026-07-02 via Nuitee
C
Corine couple fr
7
Chambres petites et plutôt vétustes. Le personnel au top ainsi que le petit déjeuner. Par contre aucune friandise ou boi
Pros:

Ni climatisation, ni ventilateur

Cons:

Chaleur étouffante

2026-07-02 via Nuitee
R
Rob from England couple gb
7
Good Hotel, but basically a upmarket Blackpool.
Pros:

Secure underground parking reserved OK. Staff at the reception helpful and English spoken. Nice room with a balcony that looked over towards the lake, but past other buildings on the side. Lots of storage space and large bathroom. Tea and coffee making facilities in the room (No Milk) small table and chairs. Big TV, but no English channels. A/C good. Excellent selection for Breakfast. Unfortunately due to mild food poisoning (likely the Crepe from the little hut earlier) I didn't sample any food for breakfast, but it looks great.

Cons:

Waiters could take up some basic English lessons. Food could be less arty and you have to order your sweet with the main meal. Shower is an over the bath thing. Don't eat the crepes from the wooden hut nearby.

2026-07-01 via Nuitee
S
Stephanie couple fr
1
Nous avons énormément souffert de la chaleur dans cet établissement
Pros:

La cuisine du restaurant est excellente et le personnel parfait mais il est regrettable que nous ayons du dîner dans la pénombre car le restaurant n’étant pas climatisé les gros rideaux ont dû être tirés pour nous protéger des températures caniculaires ! Ces conditions ne sont pas agréables et encore moins pour le personnel qui y travaille

Cons:

Il est inadmissible qu’un établissement de ce standing ne soit pas climatisé ! Aucune chambre n’est climatisée et alors que les températures extérieures bâtaient tous les records nous n’avions même pas un ventilateur installé dans la chambre ! Nous venons depuis des années dans cet hôtel mais si l’année prochaine la climatisation n’est toujours pas installée nous n’y retournerons plus.

2026-07-01 via Nuitee
G
Gwenael solo_traveller fr
8
Tres bel hotel
Pros:

La vue est incroyable côté lac
La boisson fraiche a l'accueil est un vrai delice

Cons:

Le soir on a prévenu la réceptionniste qu'il n'y avais plus d'eau a la fontaine, la reponse " je m'en occupe pas, faut attendre demain" bon on est en canicule il fait 40 degrés... j'aurais limite pu changer la bouteille d'eau moi si elle m'en avait donner une neuve.

2026-06-29 via Nuitee
M
MaxF solo_traveller fr
9
2026-06-29 via Nuitee