Hôtel Silky by HappyCulture

Hotels
•
HappyCulture
8.6 (2618 reviews)
2, Place Francisque Régaud , Lyon , FR

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Spacious rooms
Good value
Cons:
Cleanliness issues
Aging facilities
Small elevator

Categories

Cleanliness
7.73
Some reviews indicate cleanliness issues, such as dirt in the shower and unpleasant odors.
Service
9.2
Numerous positive mentions of staff being kind, helpful, and professional.
Location
9.24
Repeated praise for the fantastic central location, ideal for visiting Lyon.
Room Quality
8.19
Rooms are spacious and comfortable, though some reports of aging facilities.
Amenities
8.22
Amenities include a coffee machine and good breakfast options, but some aspects are outdated.
Value for Money
8.68
Offers good value considering location and service, but cleanliness concerns may affect perception.
Food and Beverage
8.73
Guests enjoyed the breakfast, which was described as fresh and varied.
Overall Experience
8.8
Overall, positive experiences highlighted by location and service, countered by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:11

Property Description

Historical Charm and Modern Comforts
Hôtel Silky by HappyCulture, set in a historical building, seamlessly blends original features with modern amenities.

Convenient Location
Located just a 7-minute walk from Place des Terreaux and the Museum of Fine Arts of Lyon, this 4-star hotel offers easy access to the city's cultural landmarks.

Personalized Service
With a 24-hour front desk and concierge service, guests at Hôtel Silky by HappyCulture can expect attentive and personalized assistance throughout their stay.

Experience the perfect combination of history and luxury at Hôtel Silky by HappyCulture. Book now to enjoy a memorable stay in the heart of Lyon.

Important information:

Starting January 12, 2026, and for a period of approximately one month, our elevator will be temporarily out of service for maintenance.
A porter will be available to assist you with your luggage. Thank you for your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Location

Guest Reviews

8.6
Based on 2618 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
S
Stéphanie • couple • ch
9
Séjour express dans un établissement cosy et très bien placé. Je conseille!
Pros:

L’établissement! Qualité des lits! Vue.

Cons:

L’accueil du veilleur de nuit!

2026-10-13 • via Nuitee
D
de Oliveira • solo_traveller • ch
8
Chambre spacieuse
Pros:

La chambre spacieuse, propre et confortable.
La déco vintage industrielle.

Cons:

Les fenêtres du 1er étage donnent sur 1 cours intérieure qui dispose de la machinerie de ventilation/extraction. Pas très bruyant.

2026-10-13 • via Nuitee
R
Rose • couple • us
9
2026-10-13 • via Nuitee
A
Aline • couple • ch
8
Pros:

Très belle chambre, confortable
Grande salle de bain ce qui est toujours très agréable

Cons:

TRÈS BRUYANT entre les terrasses, les fêtards et la reprise précoce des transports publics.Chambre bien insonorisée mais amateurs d’air frais, s’abstenir!
Encore un hôtel où on nous propose de ne pas changer les serviettes tous les jours, ce qui est une excellente idée, mais où on ne pose pas de porté-serviettes

2026-10-12 • via Nuitee
C
CHRISTINA • solo_traveller • gp
5
Un personnel professionnel mais un rapport qualité prix à repenser.
Pros:

L’accueil de nuit et de jour, ainsi que le personnel au service du petit déjeuner furent chaleureux et agréables.

Cons:

Un casse-tête pour y accéder en voiture. Chambre petite. La qualité des produits du petit déjeuner est à revoir.

2026-10-12 • via Nuitee
P
Pascale • solo_traveller • fr
5
Cons:

Délai pour obtenir la chambre retardé d'une heure, ménage demandé et non fait, petit déjeuner peu pourvu si pris en fin de service.

2026-10-11 • via Nuitee
F
Francisco • solo_traveller • es
7
Pros:

El trato del personal

2026-10-11 • via Nuitee
W
Wing • extended_group • au
8
2026-10-11 • via Nuitee
J
joy • couple • us
8
Comfortable room a bit run down .liked the tea coffee bar in lobby with some pastries
Pros:

Location

Cons:

Staff was rude and not welcoming and not very helpful

2026-10-11 • via Nuitee
S
Sandra • solo_traveller • fr
7
2026-10-10 • via Nuitee
P
Pierre • solo_traveller • fr
4
Hotel digne d'un 2 étoiles et tres loin des 4 étoiles attribuées par le ministère du tourisme.
Pros:

La salle de bains spacieuse et bien aménagée

Cons:

La soufflerie tres bruyante des 6h30 du matin juste au dessus du vasistas de ma chambre au dernier étage.. impossible de dormir..
Les parties communes epouvantables...escalier tres étroit recouvert d'une moquette sale et tachée. Portes d'accès et peinture des parties communes indignes d'un hotel 4 etoiles !

2026-10-10 • via Nuitee
M
Maureen • couple • be
7
2026-10-10 • via Nuitee
S
Stephan • couple • de
9
Gut
Pros:

Ja, hat gefallen

Cons:

Alles in Ordnung

2026-10-10 • via Nuitee
Y
Yazeed • couple • sa
10
Wonderful experience
2026-10-09 • via Nuitee
C
Carolyn • couple • us
6
Great Location and staff but small room
Pros:

Location! Both young men who worked the front desk in the afternoon and overnight. One name was Rafael. Great coffee machine in the lobby, free. Elevator.

Cons:

I guess it's typical for Europe, but the hotel and room were extremely small. My husband and I could not pass by each other in the room.

2026-10-09 • via Nuitee
C
Cuennet • family_with_children • fr
5
2026-10-07 • via Nuitee
T
Thomas • solo_traveller • ch
9
2026-10-07 • via Nuitee
A
Alice • couple • it
6
Fine for a night but would not go back. Too expensive for what it is
Pros:

The hotel is centrally located and easy to reach, even arriving by car you don’t need to access the limited traffic zone, there is a parking at 5 mins walk

Cons:

The hotel is an “expensive budget hotel”. While the room was clean, it was not the case for the communal areas and stairs. The room does not have a fridge and it is basic. Our room was particularly noisy as the ventilation system of a near by restaurant passed just outside our window. The staff was not very useful when we called to asked for parking arrangements beforehand, probably because they did not speak English well.

2026-09-19 • via Nuitee
C
Corinne • extended_group • fr
9
Tres bonne expérience en centre ville
Pros:

Emplacement dans le centre ville
Calme
Amabilité du personnel

2026-09-16 • via Nuitee
S
Susanna • couple • fr
9
Une halte toujours agréable à Lyon
Pros:

L’emplacement et le service

Cons:

L’ameublement de la chambre

2026-09-14 • via Nuitee