Hôtel Silky by HappyCulture

Hotels
HappyCulture
8.6 (2464 reviews)
2, Place Francisque Régaud , Lyon , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Spacious rooms
Good value
Cons:
Cleanliness issues
Aging facilities
Small elevator

Categories

Cleanliness
7.73
Some reviews indicate cleanliness issues, such as dirt in the shower and unpleasant odors.
Service
9.2
Numerous positive mentions of staff being kind, helpful, and professional.
Location
9.24
Repeated praise for the fantastic central location, ideal for visiting Lyon.
Room Quality
8.19
Rooms are spacious and comfortable, though some reports of aging facilities.
Amenities
8.22
Amenities include a coffee machine and good breakfast options, but some aspects are outdated.
Value for Money
8.68
Offers good value considering location and service, but cleanliness concerns may affect perception.
Food and Beverage
8.73
Guests enjoyed the breakfast, which was described as fresh and varied.
Overall Experience
8.8
Overall, positive experiences highlighted by location and service, countered by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:11

Property Description

Historical Charm and Modern Comforts
Hôtel Silky by HappyCulture, set in a historical building, seamlessly blends original features with modern amenities.

Convenient Location
Located just a 7-minute walk from Place des Terreaux and the Museum of Fine Arts of Lyon, this 4-star hotel offers easy access to the city's cultural landmarks.

Personalized Service
With a 24-hour front desk and concierge service, guests at Hôtel Silky by HappyCulture can expect attentive and personalized assistance throughout their stay.

Experience the perfect combination of history and luxury at Hôtel Silky by HappyCulture. Book now to enjoy a memorable stay in the heart of Lyon.

Important information:

Starting January 12, 2026, and for a period of approximately one month, our elevator will be temporarily out of service for maintenance.
A porter will be available to assist you with your luggage. Thank you for your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LYS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2464 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.8
C
Claudia solo_traveller us
10
Pros:

Very friendly staff. Great breakfast and an amazing location.

2026-07-03 via Nuitee
L
Lauren couple us
10
We would absolutely stay here again!
Pros:

The room was beautiful, the location was fabulous, the breakfast was great, we just had an excellent stay.

2026-07-02 via Nuitee
A
Aurelie solo_traveller fr
9
Pros:

Hôtel très bien situé. Personnel accueillant, très sympathique et serviable. Chambre très bien décorée, spacieuse, propre et avec une très jolie vue. Literie confortable. J'ai été agréablement surprise par cet hôtel.

Cons:

S'il faut dire point négatif : il n'y a pas de mini frigo dans la chambre. Il y a la possibilité de laisser des choses dans un frigo commun si j'ai bien compris mais c'est quand même plus pratique d'avoir un mini frigo dans la chambre (si besoin de boire frais pendant la nuit par exemple) mais ce n'est qu'un détail. Tout le reste était très bien.

2026-07-02 via Nuitee
T
Thomas couple ch
8
Sehr gut
Pros:

Lage

Cons:

Ringhörigkeit des Ganges

2026-07-01 via Nuitee
A
Achour Mathis couple fr
5
Pros:

L'emplacement, très pratique en centre ville, et à 200m à peine du métro.

Cons:

La climatisation très faible et BLOQUÉ sans qu'on nous le dise au moment de faire la réservation, ou bien de payer !!!

L'accès pour les personnes handicapées qui n'est pas top, surtout pour la salle petit déjeuner, qui se trouve au sous-sol sans ascenseur.

2026-06-30 via Nuitee
H
Hugues solo_traveller fr
9
2026-06-30 via Nuitee
C
Carmine solo_traveller it
10
Eccezionale
Pros:

La posizione, i servizi e soprattutto la cortesia del personale

Cons:

Non c'è niente che non è piaciuto

2026-06-30 via Nuitee
H
Hayek family_with_children kw
4
Could have been better
Pros:

Room was clean and comfortable. Location is fantastic.
The staff were helpful and friendly.
The hotel needs some reparations.
Power outage twice and people stuck in the elevator. Very disappointing

Cons:

Electric power outage for long time and people stuck in the elevator

2026-06-30 via Nuitee
S
Samantha couple fr
8
2026-06-29 via Nuitee
N
Nathalie couple ch
9
Pros:

Hyper bien centré, parking à 100m.
De grands espaces, bonne literie et propre.
Le personnel hyper gentil.
Carafe et eau dispo à la réception.
Cadeau à notre départ, une brioche à la praline de Lyon, merci !

Cons:

Vu la taille de la chambre, il manquait peut-être un fauteuil et un petit meuble pour poser ses affaires.
Un peu plus de pression dans la douche serait apprécié.

2026-06-29 via Nuitee
A
Amir Hadžić solo_traveller ba
10
Pros:

Location was superb, rooms spacious and clean. Beds comfortable

2026-06-29 via Nuitee
U
Ursula Nerland couple no
10
2026-06-29 via Nuitee
L
Laura solo_traveller it
8
Pros:

La posizione è centrale, l'albergo piccolo e silenzioso
Il personale molto carino e gentile
L'albergo pulito e la stanza grande e spaziosa

Cons:

Per essere un 4 stelle il bagno era in condizioni pessime (allego foto)

2026-06-29 via Nuitee
M
Mario couple ch
8
2026-06-28 via Nuitee
C
c0astert Family Novato, Marin County, California
10
Large rooms, nice staff, great location.
Pros:

This hotel has nice large rooms and has a great location in the heart of the city. The staff was super helpful and transit is nearby. I do recommend the rooms be furnished with more storage and shelf space for travelers and maybe an extra shelf in the bathroom.

2026-06-27 via Tripadvisor
S
Sandra extended_group de
8
2026-06-27 via Nuitee
D
dan amir couple il
10
מלון כייפי, מיקום נהדר. עונה על צורכי התייר בליון.
Pros:

מלון מצויין, במרכז , קרוב לכל המקומות התיירותיים, צוות מלון מקסים. מספק כל היום
מים קרים, סודה, קפה ומאפים ללא עלות.

2026-06-26 via Nuitee
D
dan amir couple il
10
מלון נהדר, לחופשה בליון. ממליץ מאד.צוות מקסים.
Pros:

אהבנו הכל

2026-06-26 via Nuitee
9
933sherrieb Couples
10
Home away
Pros:

I loved the small hotel feel...homey, It was clean, comfortable, friendly, conveniently located. We would have been content staying the week but had a river cruise to catch!

2026-06-24 via Tripadvisor
M
Maude solo_traveller ca
9
2026-06-24 via Nuitee