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Directly on the Shore with Luxurious Amenities
Oceanfront Relaxation: Enjoy 2 outdoor pools, a lazy river, and beachfront access for the ultimate relaxation.
Full-Service Spa: Indulge in massages and treatments at the on-site Awakening Spa for a truly pampering experience.
Convenient and Comfortable: With fully equipped kitchens, a fitness center, and valet parking, Anderson Ocean Club and Spa ensures a convenient and comfortable stay.
Experience luxury and relaxation at Anderson Ocean Club and Spa by Oceana Resorts - Book your stay now for an unforgettable beachfront getaway!
Guests under the age of 25 can only check in with a parent or official guardian.
Please note that this property does not accept prepaid credit or debit cards.
Parking is limited to 1 space per room and trailers cannot be accommodated
At time of check-in, all guests must present a major credit/debit card along with a photo ID that matches the name of the credit/debit card provided.
Full service, periodic cleaning along with trash and towels begins for guests staying 5+ nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Hotel staff is very nice and the property overall is absolutely beautiful.
No complaints
On the beach, close to entertainment and restaurants.
Bathroom door lock broken.
The concierge service was the best, check in staff and front desk assistance was great.
We were supposed to get room service 3rd day that didn't happen, after calling front desk house keeping shows up day before we checked out, furniture was old and worn, kitchen only had one small pot and fry. They have a miniature golf across the street from the resort but it's only free for stays booked through Hilton all other types of bookings pay.
Location
They have great valet team
Rooms are clean
Room felt damp from humidty
The room was amazing, super quiet. We had a terrible experience and booked this last minute and will never stay anywhere different! N the pool staff!! Keep your Jamaican queen who was there every night she was lovely!! Give her a raise!!
Nothing it was perfect! Aside from the fact we can’t use Hilton points and I didn’t get to try the spa! But for sure next time!
I like the room size and how professional and helpful the staff was
The pillows where not good at all they where not comfortable at all
Everything is good
Nothing
Customer service
The beds are old and uncomfortable
Location. The bed was very comfortable.
The price was high for just a 1 bedroom for 2 nights. We have stayed before in the 2 bedroom suite and it was much nicer and the shower was updated and much easier to get into and out of. The jet tub this time was old and rusty and difficult to get into. The price was about the same price also but there were none available this time.
I only like the location and the staff on the front disc
The Room was to old very risky with little kids the leaving room had very lose bed at the wall it was about to fall on me glad it was not on my daughter, the bath tub was very old and slippery we have to use towel to step on ,the bathroom sink take forever to drain ,even the TV was not playing any YOUTUBE IT MAKES VERY DIFFICULT THE STAY WITH KIDS THE HOUSE KEEPING SCHADGUL TO CLEAN THE ROOMS WAS EVERY 5 DAUS THAT WAS VERY NEW TO ME ANYWAY WE HAD FUN OTHERWISE
Everything was good the food the room if the price is a little better I will stay a week
Have a few more towels in the room
The room was fantastic.
We have stayed here probably 15-16 times in the last 20 years. One thing I will say is the phone customer service needs some work. I had to call the hotel twice before arrival & it just felt as though it was a bother to even answer. I was happy we were accommodated with a high floor room as requested during my reservation but disappointed that my confirmation provided an amount remaining of about $100 less than what the reservation details had on the app and at the resort. I arrived with confirmation in hand, confirmed booking on their direct site & the only thing I got was oh looks like it's in the taxes --and the desk attendant blamed Hilton for it --didn't even bother to adjust my price or honor the lower amount printed on their official email. Believe me they made enough off my 2bdrm rental $100 could've been adjusted: We were placed in the Anderson owned part--which means someone decides if they upgrade not the hotel --the TV service terrible--one only works with dvd player, safe not working --broken closet door on washer/dryer ---took 3 people to come up to fix it because they don't read service orders from prior shifts--to get hot water you have to run every faucet for about 20 min--we were told it was because of the floor we were on and how far it had to travel. I find it more likely they cannot accommodate the number of people staying there in the summer because at 6 am--no issue --6pm --had to wait. I enjoy the text service and the quickness in the response. The coffee shop could stand to have more options or not look like it's waiting on supplies every day.
The 2bdrm is amazing. --from the long hallway to the double entry to the balcony--it's a great room but for the price your expectations are a bit higher.
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