Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive staff (many positive mentions)
Large pool and swim-up bar
Good location close to Patong walking street
Incredible breakfast (for some guests)
Good value/price
Massage and other spa amenities
Balcony with pool view
Cons:
Noise from nearby bars (O-Top/Hard Rock) late at night
Some rooms are windowless and lack natural light
Inconsistent front desk service; upgrade/payment issues
Maintenance issues (broken jacuzzi, pool stones)
Occasional mediocre breakfast reports
Deposit or extra-charge handling problems

Categories

Cleanliness
7.2
Mixed signals: several guests praise cleanliness, but others note aging linens (grey towels) and some pool debris; overall slightly above average cleanliness with maintenance issues.
Service
7.8
Generally attentive and friendly staff noted multiple times, though some guests report unhelpful or rude front desk behaviour and issues around room upgrades—overall service leans positive but inconsistent.
Location
7.3
Very convenient and close to Patong's walking street (popular location), but multiple reviews cite significant nighttime noise from nearby bars (O-Top/Hard Rock) affecting some rooms.
Room Quality
6.8
Mixed to negative: complaints about windowless rooms (no natural light), noise in rooms facing bars, and problems with promised upgrades; some rooms are fine but quality is inconsistent.
Amenities
8.7
Standout amenities (large pool, swim-up bar, massage) frequently praised; however a few reports of broken jacuzzi units and pool maintenance issues—still a strong amenity offering overall.
Value for Money
9
Many guests comment that the hotel is good value/cheap and worth the price paid; positive comments on price-quality balance dominate.
Food and Beverage
7.9
Breakfast experiences vary from 'incredible' to 'only OK' across reviews; overall slightly above average F&B but not uniformly excellent.
Overall Experience
7.7
Mixed overall: several guests would return and praise the stay, while some long-term repeat guests report a significant decline and vow not to return—resulting in a moderately positive aggregate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:51

Property Description

Luxurious Rooms and Prime Location
Baumanburi Hotel - SHA Extra Plus offers luxury rooms with a spacious design, just a 5-minute walk from Patong Beach. The hotel features an outdoor swimming pool, a spa, and a fitness centre. Free Wi-Fi is available in the lobby.

Convenient Amenities and Nearby Attractions
Baumanburi is a 5-minute walk from Jungceylon Shopping Mall, and a short walk away from other shopping and entertainment options at Patong Town. Phuket International Airport is 45 km away. Rooms are air-conditioned and feature cable TV, a minibar, and a tea/coffee maker. A curtained window separates each bedroom from its bathroom. Some rooms come with a private balcony.

Dining and Relaxation Options
Guests at Hotel Baumanburi can unwind with a massage or in the sauna, or they can get active with a game of table tennis. Travel arrangements can be made at the tour desk. Baumanburi Hotel - SHA Extra Plus’s restaurant Siam Flavours specializes in local, Chinese, and international dishes. The pool bar serves a wide range of beverages. Socialize and recharge after a workout at Lobby Cafe. Room service is also available. Book your stay now and experience luxury at Baumanburi Hotel - SHA Extra Plus!

Important information:

Please note that in case of early departure, the hotel reserves the right to charge the total amount of the reservation.

Please note that non-registered guests are not allowed to enter the hotel rooms.

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

7.8
Based on 1105 reviews
Cleanliness: 7.2
Service: 7.8
Location: 7.3
Room Quality: 6.8
Amenities: 8.7
Value for Money: 9
Food and Beverage: 7.9
Overall Experience: 7.7
O
Oneifone solo_traveller gb
10
2026-08-04 via Nuitee
P
poly solo_traveller fr
9
Pros:

Personnel aux petits soins petit déjeuner incroyable balcon avec vue sur une piscine grandiose au calme et pourtant a proximité de walking street de patong Attentive staff, incredible breakfast, balcony with a magnificent pool view, peaceful yet close to Patong's walking street

2026-08-04 via Nuitee
E
EK solo_traveller ae
8
2026-07-19 via Nuitee
R
rabie couple tn
7
2026-07-19 via Nuitee
D
Danny family_with_children au
10
Going back to this hotel .
Pros:

Pool was awesome. Swim up bar was so good . We were upgraded to a better room . Due to all the noise from O-Top bars at back .

Cons:

Noise from O-top bars at back

2026-07-18 via Nuitee
E
Emrah solo_traveller tr
2
Pros:

Resepsiyon personeli oda yükseltme hakkımız olmasına rağmen, yukselmemizi yapmamistir. Booking den bize oda yükseltme maili gelmesine rağmen işlemi yapmamıştır. Oda yükseltme için bizden oda fiyatı kadar fark istediler. İlgisiz ve sorun çözmek için değil, sorun üretmek için orada duran bir personel koymuşlar. 5 yıldır devamlı kaldığımız otel. Ve birçok kişi yonlendiriyorduk. Artık bu otel ile ilisigimizi kestik. Orda duran bayan personel yüzünden.

2026-07-16 via Nuitee
J
Jale couple tr
2
Bir daha gelmem
Cons:

Bu otelde daha önce defalarca konakladık ve her zaman memnun ayrıldığımız için tekrar tercih ettik. Ancak bu son deneyimimiz maalesef büyük bir hayal kırıklığı oldu. Standart olarak satılan odaların önemli bir dezavantajı da penceresiz olmaları. Oda hiç doğal ışık almıyor, hava sirkülasyonu yetersiz ve oldukça karanlık bir ortam sunuyor. Rezervasyon yapacak misafirlerin bu durumu önceden bilmelerinde fayda var.

Booking.com üzerinden yaşadığımız rezervasyon sorununda otel hiçbir şekilde çözüm odaklı davranmadı. Booking tarafından gönderilen yazıyı kabul etmeyip sürekli farklı taleplerde bulundular ve sonuç olarak tüm yükü bize bırakarak ekstra ödeme yapmak zorunda kalmamıza neden oldular. Hakkımız olmayan bir şey talep etmedik; sadece yaşanan sorunun çözümü konusunda destek bekledik. Fakat yardımcı olmak yerine işi zorlaştırmayı tercih ettiler.

Ön büro müdürünün tavrı ise kabul edilemezdi. Son derece kaba, saygısız ve profesyonellikten uzaktı. Misafirlerle iletişim konusunda ciddi eğitim alması gerektiğini düşünüyoruz. Buna karşılık diğer otel çalışanları güler yüzlü ve yardımseverdi.

Bunun dışında otelin genel bakımı da eskiye göre oldukça kötüydü. Havuzun içinde kırık taşlar vardı, birçok jakuzi çalışmıyordu ve havlular artık beyaz değil neredeyse gri renkteydi. İkinci oda kartı için, zaten 100 USD depozito bırakmış olmamıza rağmen yeniden depozito talep edildi. Birkaç saatlik geç çıkış talebimiz de hiçbir esneklik gösterilmeden reddedildi.

Yıllardır tercih ettiğimiz bu otelde ilk kez kendimizi bu kadar değersiz hissettik. Maalesef bu bizim son konaklamamız oldu.

2026-07-13 via Nuitee
M
Mohit family_with_children my
7
2026-07-10 via Nuitee
H
HUMAID couple ae
10
2026-07-03 via Nuitee
M
Miroslav solo_traveller de
10
2026-07-01 via Nuitee
M
Miroslav solo_traveller de
10
Pros:

Vyhlad na bazen

2026-07-01 via Nuitee
B
BADER solo_traveller kw
9
فندق جميل و راقي نوعا ما و يستحق التجربه و انصح الجميع بالتعامل معه
Pros:

كل شي جميل في مكان الاقامه المسبح و المساج و نظافه الغرف و الهدوء فندق يستحق التميز والاعاده

Cons:

لم أواجه شي سيء في الفندق

2026-06-29 via Nuitee
N
Nadia AH solo_traveller fr
7
Pros:

Cest mon hotel préféré sur patong

Cons:

Le bruit des bars jusqu'à 4h du mat !

2026-06-29 via Nuitee
D
Dastan couple iq
3
2026-06-24 via Nuitee
D
Dmitrii solo_traveller ru
10
Pros:

Perfect hotel with good price

2026-06-20 via Nuitee
D
David couple fr
8
2026-06-19 via Nuitee
T
Tanya extended_group au
5
good location, quite noisy though
Pros:

the facilities were good, staff were awesome

Cons:

We were apparently upgraded and our room was right on otop bars and the music went till 6am. breakfast was only ok.

2026-06-19 via Nuitee
I
Ismail couple jo
9
2026-06-14 via Nuitee
O
Olga solo_traveller th
10
2026-06-11 via Nuitee
S
Sefa couple tr
10
Mükemmel
Pros:

Tesis temiz ve ucuz mükemmel bir yer ve konumda

Cons:

Havuz odalar

2026-06-11 via Nuitee