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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Snack bar
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Kid-friendly buffet
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Adult only
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Public Bath
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Airport shuttle (free)
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Themed dinner nights
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Happy hour
Review Highlights
Categories
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Property Description
Luxury and Convenience
Experience the perfect blend of luxury and convenience at El Dorado Hotel in Cuenca. Indulge in modern amenities and enjoy free Wi-Fi, a fitness centre, and a delicious buffet breakfast to start your day right.
Comfortable Accommodations
Relax in spacious rooms equipped with a cable TV, minibar, and a desk for your comfort. Each room also features a safety-deposit box and a private bathroom with complimentary toiletries for a worry-free stay.
Exceptional Services
Take advantage of the sauna, free airport shuttle, and 24-hour front desk at El Dorado Hotel. With additional perks like meeting facilities, a tour desk, and luggage storage, your every need is catered to seamlessly.
Ready to elevate your travel experience? Book your stay at El Dorado Hotel now and make unforgettable memories in Cuenca!
Please note transfer service is available monday until friday from 06:00 to 10:30 and from 18:00 to 21:00, On weekends transfer is upon request only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
El desayuno era variado y todo muy rico. La ubicación excelente.
Your breakfast was very boring. Not at all what I expected and had been told from people who lived in Cuenca. Very little cereal. Has to ask each day. Eggs half the time were half cooked. No bacon for breakfast. Just no variation No pancakes waffles??????
Breakfast could have been way. better as well as two of the nine days we stayed there had to ask late in the day for our room to be be cleaned Not what we expected!!!!!
El desayuno completo y la atención del personal
El desayuno aunque es de buffet libre, es variado. Uno de los días pude comer humitas y todo.
La vista panorámica desde la habitación estaba bastante chula, aunque a la 7a planta no llega el ascensor.
Céntrico a todo.
El lavabo con la ducha y bañera es un poco peligroso. Tienes que ir con cuidado de no resbalar al salir.
Excelent location, friendly staff, comfortable room.
The Spa area wasn’t comfortable (both Turkish and dry Sauna).
The gym wasn’t well equipped.
It’s a bit disappointing because we chose this hotel based on the fact that it should have a nice spa and Gym.
Bien ubicado
El desayuno
La ubicación perfecta. El desayuno excelente. El personal muy amable.
La habitación y el hotel en general muy limpio, pero podrían prestarle atención a detalles como la ventana del baño que estaba muy sucia.
La bañera y localización del hotel
No disponer de ascensor en el 7 piso, que era el que mejores habitaciones tenía. No nos informaron de los servicios de masajes.
Céntrico y bueno
El hotel está muy bien ubicado en el centro histórico; el desayuno tiene variedad. Todas las instalaciones evidencian limpieza y orden. El personal es sumamente amable.
Lo único es en cuanto a la habitación: el baño es pequeño y la tv no está bien ubicada en el dormitorio.
La ubicación y es el único hotel en el centro q tiene el parqueo ahí mismo en el hotel
La habitación es muy fea, el TV tendrá mínimo 15 años, no tienen smartv, no tienen aire, las cortinas se ven viejas y sucias, la ducha d mi baño tenía fallas y el agua salía a veces desde arriba y a veces desde la manguera
Loved their breakfast!!!!
Nothing, we enjoyed our stay very much.
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