Comfort Hotel Shin Yamaguchi

Hotels
•
Comfort
8.1 (1526 reviews)
Ogori-Meiji 2-7-21 , Yamaguchi , jp
+81 83-974-2511

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Delicious breakfast
Cons:
Cleanliness issues
Room comfort issues
Overpriced for some

Categories

Cleanliness
7.35
Some reviews mentioned issues with dampness and mold in the rooms, thus affecting the cleanliness score.
Service
8.85
Many reviews highlighted very nice and helpful staff, contributing positively to service.
Location
8.35
Reviews frequently mentioned the good location near the train station as a positive aspect.
Room Quality
7.35
Several comments pointed to small or uncomfortable aspects of the rooms, such as hard beds and small bathrooms.
Amenities
7.85
Amenities like a breakfast offering and free bike rentals were appreciated, though some rooms had specific issues.
Value for Money
7.85
Value perception varies; some feel it was overpriced, while others felt it was adequate.
Food and Beverage
8.85
The breakfast received numerous positive remarks, significantly enhancing the food and beverage rating.
Overall Experience
8.35
Despite some issues, many guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:33

Property Description

Modern Rooms and Free Wi-Fi
Comfort Hotel Shin Yamaguchi, just a 1-minute walk from JR Shin Yamaguchi Train Station, offers modern rooms with free Wi-Fi. Each room is equipped with air conditioning, a fridge, and a desk. Guests are provided with slippers, toothbrush sets, and a hairdryer in the en suite bathroom.

Convenient Amenities
The hotel provides convenient amenities such as a trouser press, mobile phone chargers, and air humidifiers that can be borrowed at the reception. Guests can also enjoy complimentary coffee in the lobby and a daily buffet with a variety of warm and cold dishes.

Ideal Location for Sightseeing
Located a short drive from Yamaguchi Kirahaku Memorial Park and Akiyoshidai Quasi-National Park, Comfort Hotel Shin Yamaguchi is the perfect base for exploring the area. Book your stay now to experience comfort and convenience during your travels.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: UBJ

Location

Guest Reviews

8.1
Based on 1526 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 8.35
ミック • solo_traveller • jp
7
2026-08-26 • via Nuitee
N
Nobuhisa • family_with_children • jp
8
コストパフォーマンスはとてもいいと思います
Pros:

朝食が良かった

Cons:

なし

2026-08-24 • via Nuitee
S
Seitaro • solo_traveller • us
10
2026-08-24 • via Nuitee
M
Masaaki • solo_traveller • jp
9
Good location
Pros:

Located only one minute on foot from the Shinkansen station, the area features a wide variety of restaurants.

Cons:

The friendly and kind staff warmly welcomed us and assisted with our check‑in.

2026-08-22 • via Nuitee
M
Masaaki • solo_traveller • jp
9
2026-08-22 • via Nuitee
H
HIBIKI • solo_traveller • jp
9
2026-08-22 • via Nuitee
T
Takanobu • solo_traveller • jp
8
2026-08-21 • via Nuitee
R
ryuhei • couple • jp
8
2026-08-17 • via Nuitee
木村 • solo_traveller • jp
10
良かったです
Pros:

館内や部屋も綺麗でした

Cons:

少し騒音が気になりました

2026-08-17 • via Nuitee
つの • solo_traveller • jp
8
2026-08-17 • via Nuitee
Y
Yoshimi • extended_group • jp
9
オススメのお得ホテル
Pros:

新山口駅に近いので、周りのお店の紹介の紙があり、コンビニや夕食に困らなかったです。
美味しい朝食も付いていてとても良かったです。
スタッフの方も挨拶、親切なお声がけも良かったです。

Cons:

駐車場が4台で、少し離れた提携駐車場になるところ

2026-08-17 • via Nuitee
A
Atsushi • family_with_children • jp
10
コストパフォーマンスの高いホテルでした。
Pros:

スタッフの対応がとても親切でした。
ビュッフェが無料でしたがとても充実していました。

Cons:

空調の効きが悪くてなかなか涼しくなりませんでした。夏場なので空調は入れておいてほしかった。

2026-08-16 • via Nuitee
J
Joséphine • solo_traveller • fr
8
Pros:

Propre, check-in possible à toute heure et avec du personnel, excellent petit-déjeuner (inclu), bien équipé.

Cons:

Difficile de trouver une place de parking. Il y a des partenariats entre des parkings alentours et l'hôtel, et l'hôtel donne des informations sur les autres parkings, mais ils étaient tous complets à 21h !

2026-08-15 • via Nuitee
H
Hiroshi • extended_group • jp
9
また泊まりたい！
Pros:

登録でいただいたビールに製氷機に！
快適にすごせました！

Cons:

アメニティにボディタオルが欲しかったです

2026-08-11 • via Nuitee
R
RISA • couple • jp
10
すごく満足ですー！
Pros:

ベットが広かったと思いました！
あとドライヤーが風が強くよかったです！

Cons:

ありません！

2026-08-10 • via Nuitee
K
KOJIMA • solo_traveller • jp
8
2026-08-09 • via Nuitee
M
MIYUKI • extended_group • jp
7
駅の近くで便利
Pros:

スタッフの対応が良かった

Cons:

なかった。

2026-08-09 • via Nuitee
T
tomo • solo_traveller • jp
8
Pros:

チェックイン、アウトがスムーズだった。駅チカ。

Cons:

ない

2026-08-09 • via Nuitee
M
Mariko • family_with_children • jp
8
2026-08-09 • via Nuitee
やす • solo_traveller • jp
8
Pros:

スタッフの方がいろいろ丁寧に説明してくださったことが良かったです。

Cons:

エアコンの中にホコリがいっぱいあったことがちょっと残念でした。

2026-08-08 • via Nuitee