Comfort Hotel Shin Yamaguchi

Hotels
•
Comfort
8.1 (1374 reviews)
Ogori-Meiji 2-7-21 , Yamaguchi , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Delicious breakfast
Cons:
Cleanliness issues
Room comfort issues
Overpriced for some

Categories

Cleanliness
7.35
Some reviews mentioned issues with dampness and mold in the rooms, thus affecting the cleanliness score.
Service
8.85
Many reviews highlighted very nice and helpful staff, contributing positively to service.
Location
8.35
Reviews frequently mentioned the good location near the train station as a positive aspect.
Room Quality
7.35
Several comments pointed to small or uncomfortable aspects of the rooms, such as hard beds and small bathrooms.
Amenities
7.85
Amenities like a breakfast offering and free bike rentals were appreciated, though some rooms had specific issues.
Value for Money
7.85
Value perception varies; some feel it was overpriced, while others felt it was adequate.
Food and Beverage
8.85
The breakfast received numerous positive remarks, significantly enhancing the food and beverage rating.
Overall Experience
8.35
Despite some issues, many guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:33

Property Description

Modern Rooms and Free Wi-Fi
Comfort Hotel Shin Yamaguchi, just a 1-minute walk from JR Shin Yamaguchi Train Station, offers modern rooms with free Wi-Fi. Each room is equipped with air conditioning, a fridge, and a desk. Guests are provided with slippers, toothbrush sets, and a hairdryer in the en suite bathroom.

Convenient Amenities
The hotel provides convenient amenities such as a trouser press, mobile phone chargers, and air humidifiers that can be borrowed at the reception. Guests can also enjoy complimentary coffee in the lobby and a daily buffet with a variety of warm and cold dishes.

Ideal Location for Sightseeing
Located a short drive from Yamaguchi Kirahaku Memorial Park and Akiyoshidai Quasi-National Park, Comfort Hotel Shin Yamaguchi is the perfect base for exploring the area. Book your stay now to experience comfort and convenience during your travels.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: UBJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

8.1
Based on 1374 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 8.35
K
Kenichi • solo_traveller • jp
5
静かな部屋で良かったが、大浴場で足を伸ばしたかった。
Pros:

新山口駅北口、バスターミナルからも徒歩数分の距離で、近くにコンビニもあり利便性が高い。朝食もまずまずで、毎日メーニューの変化があった。

Cons:

バスタブが狭すぎて,足が伸ばせない。大浴場がほしい。スリッパが非常に履きにくい。改善を要望する。ベットライトの読書灯の位置が悪く、ベッドでの読書には向かない。

2026-03-19 • via Nuitee
R
Robert • family_with_children • nl
7
Pros:

Vlak bij station

Cons:

Kleine kamer

2026-03-18 • via Nuitee
齋藤 • solo_traveller • jp
5
Pros:

駅から近い

Cons:

隣の部屋の音が聞こえる
朝食のバリエーションが少ない

2026-03-17 • via Nuitee
S
SHIMOJI • family_with_children • jp
8
Pros:

駅から近くアクセスしやすかった。スタッフは丁寧な対応でした。

Cons:

2階のお部屋だったので外は見えなかった。飲食店が近くにあり夜中まで声が聞こえていた。うるさい訳ではないけど気になる人は寝れなくなるかなと思う。

2026-03-16 • via Nuitee
H
Hideaki • couple • jp
8
2026-03-15 • via Nuitee
K
Kyoko • couple • jp
5
2026-03-14 • via Nuitee
R
Ryouichi • couple • jp
8
2026-03-12 • via Nuitee
W
Wei Kai • family_with_children • tw
9
Pros:

離車站非常近

2026-03-12 • via Nuitee
S
syuichi • family_with_children • jp
4
2026-03-12 • via Nuitee
M
Masaru • family_with_children • jp
9
Pros:

コスパ最強
朝食最高
スタッフ親切

Cons:

ホテルは満足でしたが、子連れで気軽に入れる飲食店が近くに無かった。

2026-03-05 • via Nuitee
S
Satoko • couple • jp
10
快適✨
Pros:

ダブルのお部屋だったので、ゆっくり広々と寝る事が出来ました。
駅や維新ホールから近く、迷うことなく便利に快適に出掛けられました。

Cons:

なし

2026-03-02 • via Nuitee
A
Ai • extended_group • jp
7
お風呂の備え付け以外はほぼ満足です！
Pros:

ベットがふかふか！
枕元のコンセントや台が便利！
鏡の照明もしっかり明るくてよかった！
朝食が美味しい！
スタッフさんが皆さん笑顔で明るく感じが良い！

Cons:

備え付けのボディーソープが油臭い
歯ブラシが磨きにくい

2026-03-01 • via Nuitee
K
Kenji • couple • jp
8
2026-02-27 • via Nuitee
T
touma • family_with_children • jp
7
Pros:

新幹線から近くてアクセスしやすく良かった

Cons:

窓が開けられなくて残念だった

2026-02-26 • via Nuitee
T
Taeko • couple • jp
6
2026-02-25 • via Nuitee
K
Katharina • family_with_children • de
9
2026-02-24 • via Nuitee
T
toshio • solo_traveller • jp
6
満足
Pros:

遅くのチェックんだったが対応はよかった

2026-02-24 • via Nuitee
M
m • family_with_children • jp
9
Pros:

チェックイン、チェックアウトがスムーズ
朝ごはん美味しい

Cons:

ホテルのせいではないですが、コインランドリーの乾燥機、何度見に行っても2台ともずっと入れっぱなしで取りに来ないから困りました。

2026-02-24 • via Nuitee
K
KWOKKUEN • family_with_children • hk
9
2026-02-23 • via Nuitee
M
m • family_with_children • jp
10
Pros:

接客
ライブラリー
朝食

Cons:

特になし

2026-02-22 • via Nuitee