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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Wheelchair accessible
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Heated pool
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Covered parking
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Secured parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Convenient Location: Situated just off Highway 481, a short 5-minute drive from Great Northern Mall.
Relaxing Amenities: Enjoy the indoor pool with hot tub, daily hot breakfast, and tour desk for your convenience.
Comfortable Rooms: Stay connected with free Wi-Fi, and unwind with a flat-screen TV, microwave, fridge, and coffee maker in every room.
Experience all this and more at Hampton Inn Syracuse Clay. Book your stay now for a memorable and relaxing getaway.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: Yes
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 43
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
We loved the hot tub and pool! My 2 kids, 4 & 9 loved every minute!
The breakfast Sausage tasted and had similar texture to hot dogs than breakfast sausage.
Everything
Great location for us, plenty of restaurants and shops around and only 20mins by car into Syracuse
The property is close to my family in Liverpool so the convenience of that is great. It also has a pool that serves as a great gathering place for my grandchildren and me.
I’ve stayed at this property many times and every single time I have to beg them to turn up the heat in the pool. They give me absurd excuses about why they can’t (they said it would set off an alarm- ???!). One desk clerk - Ian - was particularly argumentative about my request. I had to talk him down just to get him to stop attacking me verbally. After that altercation, he must have had an attack of conscience and decided to check the temperature in the pool. He found it was much cooler than he had told me it was (I already knew that but he wouldn’t listen) and apologized and raised the temperature. Unfortunately, that was 5 minutes before the grandkids arrived so we still had to get in a cold pool.
The service was good quality
All
Nothing
Neat and good parking and plowed from the snow
Nothing
The staff was extremely nice! And perfect location.
The shower pressure was not good at all and hot tub blew cold water from the jets.
Todo muy limpio y cómodo
Staff was very friendly and accommodating!
Buildup of snow in the drop off area
Our go to ! Super accommodating !
Amazing!
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