Hampton Inn & Suites Omaha-Downtown

Hotels
•
Hampton Inn
8.8 (982 reviews)
1212 Cuming Street , Omaha , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location
Cons:
Cleanliness issues
Parking fee surprise
Check-in delays

Categories

Cleanliness
8.01
Several reviews mentioned issues with cleanliness, such as finding toenail clippings and inconsistent room cleaning.
Service
9.48
Most guests remarked on the friendliness and helpfulness of the staff, despite some issues during check-in.
Location
9.52
The location received positive feedback for being near downtown and a stadium.
Room Quality
8.47
Rooms were generally described as clean, but there were complaints about maintenance issues like the sink not draining.
Amenities
8.5
The breakfast variety was well-received, but there were concerns about parking availability.
Value for Money
8.46
Some guests felt the parking fee was an unwelcome surprise, impacting perceived value.
Food and Beverage
9.01
Breakfast was positively mentioned, with guests appreciating the variety.
Overall Experience
8.98
Despite some issues, many guests indicated they would consider returning, highlighting the overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:50

Property Description

Complimentary Breakfast and Free WiFi
Start your day right with a delicious complimentary breakfast and stay connected with free WiFi throughout your stay at Hampton Inn & Suites Omaha-Downtown.

Prime Location
Located near attractions like the Henry Doorly Zoo, CenturyLink Center, and Creighton University, our hotel offers convenience for both leisure and business travelers. Explore the nearby historic Old Market area for a taste of local dining and entertainment.

Convenience and Comfort
Enjoy friendly service, an on-site convenience store, a 24-hour business center, and a free hot breakfast buffet during your stay. Experience a seamless blend of convenience and comfort at Hampton Inn & Suites Omaha-Downtown.

Book your stay now for a memorable experience in Omaha, Nebraska.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

8.8
Based on 982 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
B
Brittany • couple • us
10
It was an amazing stay!
Pros:

The location and friendly staff

Cons:

That the parking lot is small and I drive around 15minutes to find a parking spot, and eventually found one not so close to the hotel.

2026-04-15 • via Nuitee
S
Scopel • extended_group • us
6
Pros:

The pool was great, the room was roomy!

Cons:

The food was awful.

2026-04-13 • via Nuitee
A
Andy • family_with_children • us
10
Great stay
Pros:

Great staff. Clean facilities.

Cons:

Nothing. It was great

2026-04-13 • via Nuitee
H
Happiness17006696032 • Couples • Columbus, Nebraska
10
Clean and nice.
Pros:

Clean and nice. Staff were friendly. Bring your ear plugs because traffic noise is loud. Breakfast was good.

2026-04-11 • via Tripadvisor
W
westinw2026 • Business
10
Amazing!
Pros:

Billi was absolutely fantastic. She helped me in ever sense of the word of helped. She deserves a raise or whatever can

2026-04-10 • via Tripadvisor
A
Adnan • extended_group • us
5
Pros:

Location and room size

Cons:

Room service and parking space.
Staff didn't clean the room for the first day and when coming the next day, just switched the towels but no cleaning. When asked for some towels, they were not available and have to keep asking to get them. When asked for additional cover, it never been provided.

2026-04-07 • via Nuitee
M
Mollie • solo_traveller • us
5
It worked!
Pros:

Location

Cons:

Cold shower, room was fairly clean but the soap leaked all over the shower, there was trash on floor, some lotion shot on the ceiling or something. Nobody picked up trash until we checked out.

2026-04-05 • via Nuitee
9
91dantek • Business
10
Great place to stay
Pros:

Billi was very great help at the Hampton inn

2026-04-04 • via Tripadvisor
K
Keith • couple • us
10
2026-04-04 • via Nuitee
C
candyw718 • Business
8
Great place to stay my name is matter and it’s a positive review
Pros:

Billi was amazing very personal, very helpful very kind and very knowledgeable of the area

2026-04-03 • via Tripadvisor
C
Cruiser12226330264 • Business
10
Billy is amazing.
Pros:

Billy is amazing. She is very nice

2026-04-02 • via Tripadvisor
E
Elisa • family_with_children • us
10
I had a very nice time. The location was great.
Pros:

The breakfast was very good. There was a good variety of food.

Cons:

I would have liked a later check out time. Our train did not leave until 11:00 pm. I paid for an extra day so that I could keep the room later in the day to rest.

2026-03-29 • via Nuitee
B
Bill • solo_traveller • us
5
All in all not a bad place but $15/day for parking ruins the experience. I won't be back.
Pros:

The hotel is convenient to Eppley Airport and downtown Omaha

Cons:

PAY PARKING!! $15.00/day to park in Omaha, Nebraska is a rip off.

2026-03-29 • via Nuitee
O
omarmQ1950SS • Business
10
Most friendly staff I have ever encountered, thank you.
Pros:

Highly recommend, as a service member they made sure I felt appreciated. I asked for availability for early check in and late check out, they did not promise anything but said if it was available they would accommodate and they sure did!
Got early check in and late check out which came in handy because I really needed it. I talked to quite a few people but Dani was the lady out front who helped me secure a later check out than intended. Sure appreciated the friendliness and kindness at this location. Also, the gym was super clean as well as the pool and breakfast was a big plus. If I ever come back, I will definitely be saying here again.
One last thing, the first day the pool was closed to maintenance and they were able to get me to use the pool at the hotel in front, the management was awesome. Nice proximity to food places as well, I used the uber bikes to get around super convenient.

2026-03-22 • via Tripadvisor
P
Porras • solo_traveller • us
10
Pros:

Everything

Cons:

The parking there was no space for parking even when you are registered

2026-03-22 • via Nuitee
H
Heidi • family_with_children • us
6
2026-03-16 • via Nuitee
S
shannonfB4538AH • Business
10
Buffy and Dani, front desk
Pros:

Buffy and Dani were so friendly and went above and beyond to ensure our stay was enjoyable while visiting Omaha.

2026-03-04 • via Tripadvisor
C
Carlos • couple • us
7
2026-03-04 • via Nuitee
D
Darla • family_with_children • us
9
Very good hotel. Excellent staff, facilyabd breakfast.
Pros:

Convenient

2026-03-02 • via Nuitee
L
Lee • couple • us
8
2026-02-23 • via Nuitee