Hampton Inn & Suites Omaha-Downtown

Hotels
•
Hampton Inn
8.8 (1004 reviews)
1212 Cuming Street , Omaha , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location
Cons:
Cleanliness issues
Parking fee surprise
Check-in delays

Categories

Cleanliness
8.01
Several reviews mentioned issues with cleanliness, such as finding toenail clippings and inconsistent room cleaning.
Service
9.48
Most guests remarked on the friendliness and helpfulness of the staff, despite some issues during check-in.
Location
9.52
The location received positive feedback for being near downtown and a stadium.
Room Quality
8.47
Rooms were generally described as clean, but there were complaints about maintenance issues like the sink not draining.
Amenities
8.5
The breakfast variety was well-received, but there were concerns about parking availability.
Value for Money
8.46
Some guests felt the parking fee was an unwelcome surprise, impacting perceived value.
Food and Beverage
9.01
Breakfast was positively mentioned, with guests appreciating the variety.
Overall Experience
8.98
Despite some issues, many guests indicated they would consider returning, highlighting the overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:50

Property Description

Complimentary Breakfast and Free WiFi
Start your day right with a delicious complimentary breakfast and stay connected with free WiFi throughout your stay at Hampton Inn & Suites Omaha-Downtown.

Prime Location
Located near attractions like the Henry Doorly Zoo, CenturyLink Center, and Creighton University, our hotel offers convenience for both leisure and business travelers. Explore the nearby historic Old Market area for a taste of local dining and entertainment.

Convenience and Comfort
Enjoy friendly service, an on-site convenience store, a 24-hour business center, and a free hot breakfast buffet during your stay. Experience a seamless blend of convenience and comfort at Hampton Inn & Suites Omaha-Downtown.

Book your stay now for a memorable experience in Omaha, Nebraska.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

8.8
Based on 1004 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
G
Gailen • solo_traveller • us
10
Pros:

Very clean. Staff was very friendly and helpful.

2026-05-13 • via Nuitee
M
Margaret A Mahoney • solo_traveller • us
7
2026-05-08 • via Nuitee
B
Benjamin • solo_traveller • us
10
2026-05-05 • via Nuitee
G
Gareth • couple • gb
8
2026-05-04 • via Nuitee
T
Tom • family_with_children • us
8
enjoyable
Pros:

Bike storage, close to event Slowdown music venue. parking good, breakfast okay. room comfortable and clean.

Cons:

Air conditioner/heater was noisy had a loose panel on bottom - noticed as soon as walked in room.

2026-05-02 • via Nuitee
D
Denise • couple • us
9
It was very pleasant!
Pros:

Always friendly. Close to everything and clean.

Cons:

Nothing

2026-04-26 • via Nuitee
K
Kelsey • family_with_children • us
10
2026-04-26 • via Nuitee
B
Brittany • couple • us
10
It was an amazing stay!
Pros:

The location and friendly staff

Cons:

That the parking lot is small and I drive around 15minutes to find a parking spot, and eventually found one not so close to the hotel.

2026-04-15 • via Nuitee
5
524chrystalt • Solo travel
10
Wonderful relaxing weekend in Omaha
Pros:

Hampton inn downtown Omaha was absolutely fabulous. I have stayed in many hotels and I’d say the front desk was above and beyond. Welcoming each time you see them and accommodating. I felt so comfortable and welcomed!!! My room was great, was disappointed their was not bath tub but managed. It was clean and odor free throughout the hotel. I liked the coffee and fresh water available in the Iobby very refreshing. I had the most relaxing trip I have ever had. I will utilize this hotel when needed in that area of Omaha! Breakfast was great and staff kept a smile while keeping up with the rush. There was no noise and I slept great. If you have a concert or event in that area best place to stay. It was a quick walk to eat at the Old Mattress factory then to be blessed by Brandon Lake at CHi!!

2026-04-14 • via Tripadvisor
A
Andy • family_with_children • us
10
Great stay
Pros:

Great staff. Clean facilities.

Cons:

Nothing. It was great

2026-04-13 • via Nuitee
S
Scopel • extended_group • us
6
Pros:

The pool was great, the room was roomy!

Cons:

The food was awful.

2026-04-13 • via Nuitee
H
Happiness17006696032 • Couples • Columbus, Nebraska
10
Clean and nice.
Pros:

Clean and nice. Staff were friendly. Bring your ear plugs because traffic noise is loud. Breakfast was good.

2026-04-11 • via Tripadvisor
W
westinw2026 • Business
10
Amazing!
Pros:

Billi was absolutely fantastic. She helped me in ever sense of the word of helped. She deserves a raise or whatever can

2026-04-10 • via Tripadvisor
A
Adnan • extended_group • us
5
Pros:

Location and room size

Cons:

Room service and parking space.
Staff didn't clean the room for the first day and when coming the next day, just switched the towels but no cleaning. When asked for some towels, they were not available and have to keep asking to get them. When asked for additional cover, it never been provided.

2026-04-07 • via Nuitee
M
Mollie • solo_traveller • us
5
It worked!
Pros:

Location

Cons:

Cold shower, room was fairly clean but the soap leaked all over the shower, there was trash on floor, some lotion shot on the ceiling or something. Nobody picked up trash until we checked out.

2026-04-05 • via Nuitee
9
91dantek • Business
10
Great place to stay
Pros:

Billi was very great help at the Hampton inn

2026-04-04 • via Tripadvisor
K
Keith • couple • us
10
2026-04-04 • via Nuitee
C
candyw718 • Business
8
Great place to stay my name is matter and it’s a positive review
Pros:

Billi was amazing very personal, very helpful very kind and very knowledgeable of the area

2026-04-03 • via Tripadvisor
C
Cruiser12226330264 • Business
10
Billy is amazing.
Pros:

Billy is amazing. She is very nice

2026-04-02 • via Tripadvisor
E
Elisa • family_with_children • us
10
I had a very nice time. The location was great.
Pros:

The breakfast was very good. There was a good variety of food.

Cons:

I would have liked a later check out time. Our train did not leave until 11:00 pm. I paid for an extra day so that I could keep the room later in the day to rest.

2026-03-29 • via Nuitee