Hotel B&B - Playa del carmen

Hotels
7.5 (467 reviews)
Avenue. 15 Entre Calle 12 y14 Col. Centro Mza 122 Lote 9 2 loc.n D2 , Playa del Carmen , mx

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Outdated facilities
Missing amenities

Categories

Cleanliness
7.08
Mixed feedback; some found it clean while others noted issues with older facilities and insects.
Service
7.55
Service was noted as friendly but some concerns about responsiveness were mentioned.
Location
8.59
Location was praised for its proximity to attractions.
Room Quality
7.04
Feedback indicated rooms were outdated and did not match expectations from photos.
Amenities
6.57
Several amenities were missing or not well maintained.
Value for Money
8.03
Value mentioned positively relative to price, despite issues.
Food and Beverage
7.58
No specific mentions on food and beverage quality.
Overall Experience
7.55
General satisfaction noted, but expectations were not fully met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:04

Property Description

Tropical Oasis Getaway

Outdoor Pool and Free Wi-Fi
Indulge in relaxation at Hotel Playa del Karma's outdoor pool and stay connected with complimentary Wi-Fi throughout the property.

Complimentary Massage and Hammock
Enjoy a free massage with your reservation and unwind in a hammock in the comfort of your room.

Convenient Location and Nearby Attractions
Explore Playa del Carmen's Fifth Avenue shops just minutes away and visit popular attractions like Xcaret Eco-Archaological Park and Xel-Ha Theme Park within driving distance.

Experience the perfect blend of tranquility and adventure at Hotel Playa del Karma. Book now to secure your tropical escape!

Important information:

Regardless of the season, nonrefundable clauses are in effect in case of early departures or unused nights.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 467 reviews
Cleanliness: 7.08
Service: 7.55
Location: 8.59
Room Quality: 7.04
Amenities: 6.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 7.55
B
Blue136 • solo_traveller • mx
10
Estancia agradable
Pros:

Todo cerca de la 5ta avenida

Cons:

Falta un poco mas de limpieza en las areas comunes, el agua de la alberca un poco turbia

2026-06-05 • via Nuitee
G
Gerardo • solo_traveller • mx
6
Pros:

La atención del recepcionista

Cons:

Están muy viejas las instalaciones

2026-06-05 • via Nuitee
C
Chan Cahuich • couple • mx
9
2026-06-03 • via Nuitee
H
Herrera Arango • solo_traveller • co
9
Pros:

La ubicación

Cons:

No hicieron limpieza durante la estancia

2026-05-31 • via Nuitee
C
Carolina • family_with_children • mx
5
Pros:

Pagamos por eñ. Desayuno incluido y mencionaro. Que ellos no. Cuentan con ese servicio

2026-05-26 • via Nuitee
W
Wendy • extended_group • mx
10
Descanso de una noche
Pros:

Era cómodo y el hotel estaba céntrico

2026-05-23 • via Nuitee
J
Jacqueline • solo_traveller • mx
9
Pros:

la piscina dioss. muy buen lugar

Cons:

la cama... eran 2 camas juntadas y la vdd era algo incomodo pero lo demás todo muy bien me encantó

2026-05-22 • via Nuitee
R
Ruben • couple • mx
10
Pros:

Exelente lugar muy bonito y muy hablé la persona de la noche

2026-05-21 • via Nuitee
C
Carlos • couple • mx
9
Estuve 2 semanas y todo estuvo muy bien y tranquilo
Pros:

Cerca de la 5a avenida y de varios puntos importantes para salir

Cons:

Tal vez hace falta un poquito de ventilación en las habitaciones pero todo bien.

2026-05-20 • via Nuitee
G
Gonzalez • solo_traveller • mx
10
Pros:

La estancia

2026-05-17 • via Nuitee
O
Orgeuil • solo_traveller • mx
9
Pros:

La ubicación es lo mejor que tiene el hotel, está a una cuadra de la estación de ADO y a dos de la quinta avenida.

Cons:

El agua caliente de la regadera no era tan constante y no siempre hacia tanto calor para bañarse con agua fría ñ

2026-05-14 • via Nuitee
N
Nicola • solo_traveller • it
7
Buono per soggiornare alcuni giorni senza avere troppe richieste! Vicinissimo alla stazione per l’aeroporto.
2026-05-14 • via Nuitee
C
Cesar Curiel • solo_traveller • es
9
2026-05-14 • via Nuitee
C
Carlos Franco27 • extended_group • mx
8
Buen luga
Pros:

La ubicación es increíble a dos cuadras de la quinta avenida, una cuadra del coco bongo, centro comercial cerca, hay mapaches y tlacuaches en el jardín y un gato que parece el rey de la manada, la alberca aunque no la use se veía linda, los chicos de la recepción muy amables.

Cons:

Lo único a lo que le pondría pero es al internet nunca fue bueno y que lo frio del aire acondicionado no se podía ajustar.

2026-05-14 • via Nuitee
M
Marguerite • couple • fr
9
2026-05-13 • via Nuitee
I
Itshak • solo_traveller • mx
10
2026-05-13 • via Nuitee
M
Maria Guadalupe • solo_traveller • mx
8
2026-05-12 • via Nuitee
O
Olga Victoria • solo_traveller • ar
10
2026-05-10 • via Nuitee
H
HERNANDEZ CASTA�EDA • solo_traveller • mx
10
Pros:

Todo

Cons:

Que hay muchos tlacuaches

2026-05-10 • via Nuitee
M
Mantilla • solo_traveller • es
5
2026-05-10 • via Nuitee