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Facilities
Property facilities
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Meeting rooms
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Full-service spa
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Express check-out
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Nightclub
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Free WiFi
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24-hour front desk
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Express check-in/check-out
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Sauna
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Designated smoking area
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Concierge service
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Steam room
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Elevator
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ATM/banking
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Gift shops or newsstand
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Shopping on site
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Internet access in public areas - surcharge
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Breakfast available (surcharge)
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Television in common areas
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Library
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Nightclub
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Safe-deposit box at front desk
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Porter/bellhop
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Express check-out
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Full-service spa
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Meeting rooms
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Wedding services
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Express check-in
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Billiards or pool table
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Grocery/convenience store
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Free wired internet
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Wheelchair accessible parking
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Snack bar/deli
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Free self parking
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Airport transportation - pickup (surcharge)
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Pool sun loungers
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24-hour fitness facilities
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Banquet hall
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Wheelchair-accessible van parking
Review Highlights
Categories
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Property Description
Experience a perfect blend of luxury and convenience at Crown Regency Hotel and Towers, where your comfort is our priority.
Unwind in Style
Indulge your senses at our serene spa, offering a range of massages, body treatments, and facials. After your treatment, immerse yourself in our indoor pool, relax in the hot tub, or dance the night away at our vibrant nightclub.
Culinary Delights
Satisfy your cravings with a variety of dining options! Enjoy gourmet meals at Fifties Cafe, dine at one of our four restaurants, or order 24-hour room service. Our inviting poolside bar and cozy coffee shops serve refreshing drinks and snacks for every palate.
Modern Comforts
Stay connected in our 300 air-conditioned rooms featuring complimentary wired and wireless internet access, along with entertainment options. Enjoy the convenience of on-site amenities such as a business center and free self-parking.
Don’t wait— book your unforgettable stay at Crown Regency Hotel and Towers today!
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
Check-in procedure was very smooth. Passport copy, address & email info with a small deposit and voila!
The staff members were very polite, friendly, and helpful. I was greeted with warm smiles and kind comments from the security staff and check-in crew.
They have a crazy "no visitors" policy, and they charge you if you have guests after 10p. Not mentioned on the website. Hm
The building is old and needs a little TLC. The reviews about the shower draining slow are true. Additionally, the sink in unit 2507 leaked water onto the floor when used. The A/C unit was cold enough to refrigerate food. (Not quite cold enough for ice cream though.)
I attempted to order room service shortly after check-in (7:30p) only to find that they didn't have burgers or pizza available, but they are the prominent items displayed on their menus. Fortunately, there are several restaurants within walking distance.
The bed was comfortable, but the 27" TV was quite small. There are wonderful unobstructed views from the 25th floor. This building has an observatory level that was closed during my stay.
There is a casino located on the 3rd floor, and a pool and fitness center available for those interested. Transportation is available right outside the front door, but there are times when the grab taxis are not in the area and you have to keep trying, or use one of the local taxis stationed out front.
Check-out is straightforward. Turn in your key, wait for room inspection, then receive your deposit.
This place use to be really nice. Now it looks haunted and old. At night the lobby is so dark like they are saving electricity. Rooms are okay. Clean, but old.
none
I enjoyed my 7 nights here. Breakfast was very limited but ok. The room was very comfortable and AC was good. Outside windows were very dirty. Shower was lukewarm and never warmer. Bathroom sink got very hot water. Bathroom drain was very slow. House keeping was very good but not available on Sunday. I thought this hotel was a good value for what I paid.
The place was not as clean, the shower room floods every time we shower. They never inform us about the main swimming pool was under renovation when we booked it. The other swimming was pathetic and needed maintenance. Our stay was unpleasant.
We received a call in our room from the their staff and demanding for additional charges Php 7,500 for my siblings stayed few hours with us in the room from 3am to 7am. Toilet bowl won't flush and shower clogged. Pool was closed.
Place was in a good location , walking distance to the mall .. Would be nicer with a pool more updated & a lil deeper for adults..Otherwise we enjoyed our stay there.. price was affordable . I'd prefer not to go beyond the 19th floor as a change in elevators is required for 20 & up
Love this hotel, the construction is your original high quality material that's hard to find nowadays - strong and solid. The room was quite spacious and enjoyed the awesome views from the upper levels. They have a fully fitted gym that was a pleasure to use as well as both indoor and outdoor swimming pools. Location is an easy 3mins walk away from Robertson Mall. Only major issue we had was the occasional cold showers and low water pressure we encountered from time to time.
No water, toilet disgusting and sink bowl the water is block,dangerous fire exit its been blocked, tv no remote control even i request, swimming pool its dirty and smell urine and no light...
Place need renovation. They had to use air fresheners in the lobby to make smell good. Other floors you might want to wear mask.
The bathroom sink is clog, no hot water for shower and did not provide drinking water even we asked for it.
At ine time, this WAS probably a very nice and fun hotel. They had thrill rides on the roof. Upscale club, etc. Sadly, this place is so run down and in life support. The pool area was falling apart. Only the mail pool was open. Tiles missing around it, an empty spa pool full of scum. Same for the hot tub. Empty except of mold in the bottom.
In my room, the first thing i saw was two long black hairs in the sink. And theres no hot water!!! They offered a refund if i left. I stayed two nights, only long enough to find a decent hotel (Quest Hotel is where to go in Cebu!).
The staff are SO KIND AND FRIENDLY, HELPFUL. I feel bad for them. They need jobs, and the owners have given up, leaving the staff to face the guests who are disappointed.
Expedia should remove this hotel from its list.
Hot water not available and water leaking outside shower make area outside shower wet.
Beakfast not good for price. Just sausages and rice plus coffe.
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The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Needs to repair the entire hotel
Good service
The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
The food at breakfast was terrible!!
A clean property close to shopping and entertainment.
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