Duane Street Hotel Tribeca, Belvilla District 6 Formerly Sonder

Hotels
8.8 (388 reviews)
130 Duane Street , New York , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout

Review Highlights

Pros:
Great staff
Good location
Cons:
Cleanliness issues
Room size concerns

Categories

Cleanliness
8.13
Multiple comments indicate issues with cleanliness, including dirty bathrooms and unhygienic room conditions.
Service
9.6
Most reviews praise the friendliness and helpfulness of the staff.
Location
9.64
Frequent positive remarks about the convenient location for sightseeing.
Room Quality
8.09
Some reviews mention small room sizes and issues with furniture quality.
Amenities
8.62
Limited mention of amenities; some were missing or inadequate.
Value for Money
8.08
Concerns over pricing relative to the quality of services and room conditions.
Food and Beverage
9.13
Lack of specific comments, but briefly mentioned satisfaction with food availability nearby.
Overall Experience
9.1
Overall a mixed experience with both positive and negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:47

Property Description

Unique Location in Tribeca Neighborhood
Located in the vibrant Tribeca neighborhood of lower Manhattan, our hotel is surrounded by art galleries and shops, offering a truly unique and cultural experience for our guests.

Chic and Comfortable Rooms
Each room at Sonder | Duane Street is thoughtfully furnished with hardwood floors, work desks, and plush bathrobes, ensuring a comfortable and stylish stay for every guest.

Modern Amenities
Enjoy modern conveniences such as TV and free Wi-Fi during your stay, allowing you to stay connected and entertained throughout your visit.

Experience the best of Tribeca at Sonder | Duane Street - book your stay now!

Important information:

Pets Policy: Pets are not allowed at this property.

Check-in Type: This is a self check-in property; there is no front desk on site.

ID Requirement: A valid government-issued ID is required for pre-check-in authorization.

Instructions: Guests will receive check-in instructions 24 hours prior to arrival.

Housekeeping: Available on request Guests can request for Extra Linen for a charge of $10.

Early Check-in: Available for a fee, subject to availability; $50 from 12 PM to 4 PM; $75 from 8 AM to 12 PM.

Late check-out is available for a fee of $75 up to 1:00 PM, subject to availability.

Smoking Policy: Hotel reserves the right to impose a penalty of $250 for smoking inside the premises.

Unauthorized Guests Policy: Hotel reserves the right to impose a penalty of $100 per Unauthorized Guest.

A $35 Facility Fee per night per room will be charged for stays of less than 7 nights and is payable at check-in.

All reservations and stays at this hotel are intended solely as transient hotel accommodations and not as residential tenancies. No landlord-tenant relationship, leasehold interest, or other possessory rights are created by a guest's stay. Any extension, renewal, or consecutive reservation remains subject to the hotel's approval and does not alter the transient nature of the occupancy. Nothing in these Terms shall be construed as creating any tenancy or other legal right of possession except as required under applicable law.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

8.8
Based on 388 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 9.1
S
Saveleva • couple • us
1
Paid for a stay I was never provided
Pros:

Unfortunately, I was never given a room, so I cannot comment on the property

Cons:

I paid for the reservation and check-in, but was never provided with a room and could not stay at the hotel. I had to find alternative accommodation and am now trying to recover the money I paid. Extremely stressful and disappointing experience

2026-09-19 • via Nuitee
A
Administrator • solo_traveller • vn
10
Pros:

The manager Ravi is verry helpful. Position is great right in Tribeca.

2026-09-14 • via Nuitee
S
steven • couple • us
5
2026-09-11 • via Nuitee
S
Shirokova • solo_traveller • de
4
2026-09-07 • via Nuitee
N
Nicole • solo_traveller • us
1
Aweful, I will never go back and feel totally swindled by the entire experience. You should and can do better for your
Pros:

Absolutely nothing. Was one of the WORST hotels I have ever stayed at.

Cons:

No staff, dirty, noisy, AC was crazy loud as well & the bed was rock hard. It was a joke, the photos on your site, in no way represents what it is accurately. And it should not cost anywhere close to what it did.

2026-09-07 • via Nuitee
H
Hazeem • couple • us
10
2026-09-07 • via Nuitee
S
Samantha • extended_group • ae
7
Great location, average stay
Pros:

The location is great and the size of the room is decent based on what you normally get in the city.

Cons:

The beds were rock hard, the air con was outrageously noisy and everything was just a bit dated.

2026-09-04 • via Nuitee
A
Aurélie • solo_traveller • fr
4
tarif cher pour la qualité de la chambre.
Cons:

Je suis arrivée à 22h30, personne à l'accueil et je n'avais pas reçu mon numéro de chambre et les consignes pour y accéder ce fut très compliquer de pouvoir accéder à ma chambre. On laisse un numéro de tel à l'accueil mais quand vous êtes touriste et que votre téléphone ne fonctionne que par internet on ne peux pas utiliser le téléphone.
Aucun code wifi indiqué dans la chambre or que c'était indiqué dans la réservation, pas pu allumé la tv du coup car tv connectée et pas de connexion wifi... Le plafond de la salle de bain était tout craquelé.

2026-08-19 • via Nuitee
M
Max • solo_traveller • gb
10
Ravi - He was extremely accomodating, professional and helpful during my stay.
Pros:

The staff were extremely accommodating, helped me with changing rooms and extending stay. The location of the property is brilliant. Clean and modern.

2026-08-19 • via Nuitee
G
Giuseppe • couple • fr
9
Ok
Pros:

Position, availability of the personal, cleaning

Cons:

Tv not working but then fixed

2026-08-17 • via Nuitee
K
Kupferer • couple • us
2
It was awful!! We stayed for 3 nights and didn’t have AC for the first 2
Pros:

Location

Cons:

I stayed in the middle of summer without AC for 2/3 of the trip

2026-08-08 • via Nuitee
K
Katarzyna • couple • gb
4
Ok for the rate and location
Pros:

Good location

Cons:

Poor service.

2026-08-02 • via Nuitee
V
Valentyn • solo_traveller • us
10
Pros:

Good location and clean room good service from ravi. Would recommend defnitly .perfect AC.and beds

2026-08-02 • via Nuitee
A
Alina • couple • ua
10
Pros:

Ravi helped me so much with room, very good service , location is amazing and clean cozy hotel

2026-07-21 • via Nuitee
A
Ana • couple • es
1
Cuidado! No es lo que parece en las fotos
Pros:

No es como aparece en las fotos! Cuidado, no es un hotel, es como si fueran apartamentos. Las fotos no muestran la realidad

Cons:

Sucio, la entrada no es de un hotel, ascensor sucio, a la habitación se accede con un código en la puerta, el encargado no ayuda con las maletas. Cuidado con este sitio!

2026-07-19 • via Nuitee
O
Owen • couple • us
10
Pros:

Ravi was very helpful the property was in a very good location and the room was very clean and comfortable and Ravi made the whole check in process very easy

Cons:

No complaints

2026-07-18 • via Nuitee
O
ozlem • solo_traveller • tr
7
2026-07-18 • via Nuitee
C
Chang Won • couple • kr
10
2026-07-16 • via Nuitee
E
Elena • extended_group • hr
2
Boravak u drugom gradu, državi bi trebao biti sigurno mjesto poput doma, mi to nismo osjetile.
Pros:

Jedino što smo imali vozača koji nas je pokupio na aerodromu.

Cons:

Čim smo došli, tražili su dodatne novce za ući 20ak minuta ranije u sobu, a već je dodatno nešto naplaćeno. Soba je bila prljava, pod neočišćen, prozori prljavi koji se ne mogu niti malo otvoriti, plahte zgužvane i očito korištene jer su bile ljudske dlake u njima. Wc školjka je imala prljave tragove. Tuš je bio na plafonu bez pomičnog dijela. Kad smo tražile nove ručnike dobile smo ih ravno iz vrećice iz trgovine, neoprane.

2026-07-16 • via Nuitee
H
Hugo • couple • us
1
Pretty bad experience for a Tribeca hotel.
Pros:

The location was good for us.

Cons:

Disorganized, room curtains in the first room were broken, second room bathroom amenities were broken, 3rd was ok, but no closet. When we first arrived, our rooms would not lock with digital codes. We had to pack up and put our luggage in lockers in the small lobby area. The rooms were not cleaned until late in the afternoon even after requesting. The room remained unlocked on the first and second day when we finally asked for a key. The staff tried to be helpful, but it was obvious the hotel had changed hands, and many things were not checked out before offering them for rent. The idea of a completely digital check-in, etc., was pretty ludicrous. Many guests were having similar issues. There were no phones in the room and when you called the number provided for assistance, it was a remote worker who didn't even know what hotel you were talking about. We feel we were quite inconvenienced and would like a credit.

2026-07-14 • via Nuitee