Hotel Bern by Rikas Hotels

Hotels
8.4 (9243 reviews)
Aia 10 , Tallinn , ee

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.9
Several mentions of cleanliness issues in room reviews.
Service
9.06
Staff were consistently described as friendly and helpful.
Location
9.41
Frequent praise for excellent location.
Room Quality
7.36
Complaints about room conditions and amenities.
Amenities
8.39
Basic amenities were adequate, but some were lacking.
Value for Money
8.35
Overall good price for the provided services.
Food and Beverage
7.9
Breakfast quality received some criticism.
Overall Experience
8.87
Overall satisfaction with the stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:35

Property Description

Luxurious Rooms with Modern Amenities

Experience comfort and style at Bern Boutique Hotel in Tallinn’s Old Town. Our air-conditioned rooms boast a flat-screen TV, minibar, and free Wi-Fi. The classic interior design, wooden furniture, and work desk create a cozy atmosphere for your stay.

Convenient Location for Exploring

Only 100 meters from the Viru shopping district, our hotel is centrally located for your convenience. Explore nearby attractions like Viru square, Raekoja Plats, and the Town Hall, all within walking distance. The passenger port is just 1.2 km away, making travel easy for our guests.

Exceptional Service and Amenities

Our dedicated staff is available 24/7 to ensure your needs are met. Enjoy the convenience of on-site bicycle and car rentals. Start your day with a delicious breakfast buffet. Book your stay at Bern Boutique Hotel now for an unforgettable experience.

Important information:

When booking more than 6 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an available extra bed.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 9243 reviews
Cleanliness: 7.9
Service: 9.06
Location: 9.41
Room Quality: 7.36
Amenities: 8.39
Value for Money: 8.35
Food and Beverage: 7.9
Overall Experience: 8.87
H
Helena solo_traveller fi
8
Pros:

Hyvä keskeinen sijainti. Peruspalvelut kunnossa.

Cons:

Pienehkö huone, jonka koko oli tiedossa etukäteen. Kunnon nojatuolit olisivat tarpeen meille iäkkäille vieraille. Aamiaistila ahdas.

2026-07-25 via Nuitee
V
Vered solo_traveller il
10
Pros:

Stuff, location

Cons:

The shower curtain...

2026-07-25 via Nuitee
A
Anni family_with_children fi
7
Pros:

Loistava sijainti, hinta-laatusuhde kohdillaan. Hyvä perusaamiainen.

Cons:

Sänky oli huonohko, huoneessa haisi pahalta.

2026-07-25 via Nuitee
P
Pera176 family_with_children it
8
3 giorni a Tallin.
Pros:

La suite, con la sauna in camera, è ideale per rilassarsi al termine della giornata. La posizione dell'hotel è perfetta per visitare la città.

Cons:

Essendo l'hotel affacciato su una strada con pub e frequentata, andrebbe migliorare l'isolamento acustico.

2026-07-24 via Nuitee
S
sunanta couple fi
10
2026-07-24 via Nuitee
D
Daniel solo_traveller us
7
2026-07-24 via Nuitee
N
Natalia solo_traveller pl
8
Pros:

Lokalizacja, szybkie i sprawne zameldowanie. Bardzo miły personel. Fajnie że mapy z miastem były dostępne do wzięcia, co ułatwiło zwiedzanie

Cons:

Lekko skrzypiące jedno z dwóch łóżek w pokoju. W łazience pod prysznicem dostępne były pojemniki z napisem szampon, żel, odżywka ale były puste. Napełniony jedynie inny pojemnik z mydłem

2026-07-24 via Nuitee
A
Anne-Maarit couple fi
10
Pros:

Erittäin osaava ja avulias henkilökunta.
Huoneet pieniä, mutta siistejä ja puhtaita.
Aamiainen keskinkertainen eli ei ainakaan kehuja voi antaa. Mahtava patio, jossa asiakkaat voivat istuskella.
Hotelli lähellä ihan kaikkea.

2026-07-24 via Nuitee
K
Kimmo solo_traveller fi
1
Pros:

Sijainti on hyvä

Cons:

Huoneessa oli jokin outo voimakas haju, jonka vuoksi vaimo voi pahoin, eikä pystynyt nukkumaan kunnolla

2026-07-23 via Nuitee
J
Jari Lång couple fi
8
Siisti hotelli hyvällä sijainnilla
Pros:

Erinomainen sijainti vanhan kaupungin laidassa. Kaikki lähellä - myös satama.
Siisti huone, hyvät sängyt ja ilmastointi.

Cons:

Aamiainen oli heikko. Ei tuoretta läipää - vain paahtoleipiä. Yksi kahviautomaatti ja sekin reistaili. Makkarat ja pekonit kylmiä.

2026-07-23 via Nuitee
A
Alexander solo_traveller de
10
2026-07-23 via Nuitee
P
Prasanna family_with_children ie
6
Pros:

The Junior Suite was spacious, comfortable, and perfect for a family stay. We also enjoyed the beautiful view of the Old City from the window.

Cons:

However, I'm giving the hotel 6/10 for two main reasons.
First, the windows did not have proper blinds, and the curtains were falling off the rails. During the summer, daylight lasts until late in the evening, making the room very bright and difficult for children to sleep. When we raised this with reception, the only response we received was an apology, and no alternative solution was offered.

Second, the room next to ours was being renovated. The renovation work continued after 6:00 PM on a Sunday, creating significant noise. Although the work stopped after we complained, the receptionist's response was not particularly polite, and there was no genuine apology or gesture to acknowledge the inconvenience.

Overall, the room itself was good, but the lack of attention to guest comfort and the way our concerns were handled had a significant impact on our stay.

2026-07-23 via Nuitee
P
Phillipa solo_traveller au
9
Excellent boutique hotel right in the heart of the old city. Friendly and helpful staff.
Pros:

Location was perfect, staff were friendly and helpful, room was clean and comfortable

Cons:

Nothing really

2026-07-23 via Nuitee
T
tweitsman solo_traveller il
8
2026-07-23 via Nuitee
H
Hélène couple fr
10
Très satisfaite
Pros:

Impeccable. Tout est de qualité.calme.Proche du centre.

Cons:

Rien

2026-07-23 via Nuitee
C
concepció extended_group es
9
2026-07-23 via Nuitee
E
Emilija solo_traveller lv
10
2026-07-23 via Nuitee
A
Anna solo_traveller il
10
2026-07-23 via Nuitee
M
Mickyda83 solo_traveller it
6
Ottima la posizione (resto sufficiente)
Pros:

Posizione
Cortesia dello staff

Cons:

Stanza piccola
Letto scomodo
Livello generale più basso di quello che mi aspettavo
Colazione da migliorare

2026-07-23 via Nuitee
αθανασιος solo_traveller gr
9
Pros:

Πολύ καλή τοποθεσία κοντά σε εστιατόρια σούπερ μάρκετ δίπλα από την παλιά πόλη και με τα πόδια σε όλα τα αξιοθέατα ευγενικό προσωπικό

Cons:

Η ώρα που ερχόταν το προσωπικό τής καθαρότητας

2026-07-22 via Nuitee