Homewood Suites by Hilton Omaha - Downtown

Hotels
Homewood Suites by Hilton
8.8 (415 reviews)
1314 Cuming Street , Omaha , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Spacious rooms
Great breakfast
Cons:
Parking fees
Towel issues
Pool temperature
Sheet quality

Categories

Cleanliness
8.16
The hotel rooms were generally clean, but there were issues with towels and some complaints about sheets.
Service
9.03
Most reviews appreciated the staff's friendliness and the service, although there were some minor issues.
Location
9.17
The location was praised for being convenient and within walking distance of events.
Room Quality
8.92
Rooms were spacious and comfortable, but with some complaints about fit and quality of linens.
Amenities
8.45
The kitchenette and breakfast options were well-received, but the pool and parking were drawbacks.
Value for Money
8.61
While some guests felt the parking fees were excessive, overall value considering location and amenities was acceptable.
Food and Beverage
9.16
Breakfast received consistently positive feedback for its variety and quality.
Overall Experience
8.93
Guests generally enjoyed their stay despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:36

Property Description

Spacious Guestrooms with Full Kitchens - Enjoy the convenience of full kitchens and MP3 compatible radios in our spacious guestrooms, providing you with the comforts of home during your stay.

Complimentary Amenities - Experience a range of thoughtful amenities such as free grocery shopping services, a daily hot breakfast, flat-screen TVs, and wireless internet access, all designed to enhance your stay and make it truly enjoyable.

Prime Downtown Location - Situated just a short distance from attractions like CenturyLink Center, TD Ameritrade Park, and the Old Market Area, our hotel offers easy access to entertainment, dining, and corporate offices, making it the perfect choice for both leisure and business travelers.

Book your stay at Homewood Suites Omaha Downtown now for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Property offers Evening Reception on Wednesdays only.
The property will be undergoing renovations from November 13, 2023 through February 13, 2024. Guest rooms will have work completed during normal business hours. We anticipate minimal disruption during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 415 reviews
Cleanliness: 8.16
Service: 9.03
Location: 9.17
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.93
A
Amanda family_with_children us
9
Pros:

Spacious room, ceiling fans

Cons:

The bed we had was really hard and uncomfortable

2026-02-13 via Nuitee
J
JOAQUIN couple ar
9
Cons:

The problem was that we need to book another night and the hotel charge twice and never return the amount.

2026-01-31 via Nuitee
L
Longs couple us
10
2026-01-29 via Nuitee
L
Lillian couple us
10
2026-01-24 via Nuitee
N
Nikolay family_with_children kz
5
Cons:

paid parking for guests

2026-01-21 via Nuitee
B
Basiungoma solo_traveller us
10
2026-01-20 via Nuitee
A
Alesia couple us
9
Pros:

The woman at the front desk the one that was there on my check in day 8/2/2025 was AMAZING!! Customer service was just TopNotch, now after her was ok she kept making keys to the wrong room like 30 minutes OK OK yeah yeah

2026-01-19 via Nuitee
L
Leslie couple us
7
Pros:

The breakfast was good but and the location was close to everything I had planned to do.

Cons:

The bed was very uncomfortable my husband ended up sleeping on the couch.

2026-01-19 via Nuitee
A
Amanda couple us
8
Excellent hotel; however, disappointed in the sheets.
Pros:

Our room size was amazing.

Cons:

Our sheets didn’t fit in our bed and kept popping off the corner. The sheets were also very rough and itchy.

2026-01-19 via Nuitee
C
Cheryl couple us
10
I feel that this will be our first choice when staying in Downtown Omaha from now on.
Pros:

Very convenient location for great restaurants, entertainment, and close to the airport. It was clean and our king suite room was spacious and had excellent accommodations. The lady working the front desk was so kind. She even went to the kitchen to get us hot water and hot chocolate packets for us to enjoy before bed.

Cons:

Nothing comes to mind.

2026-01-04 via Nuitee
J
J9426OVtonys Family
8
Pros & Cons
Pros:

PROS: staff are nice and accommodating; breakfast is above average; facilities and decor is well kept.
CONS: down pillows flatten out; fitted sheet wasn't the correct size and kept popping off all night; water leaking all over the sink from bathroom faucet hot handle; shower handle would rotate on its own from the weight of the handle causing water temp to get scalding hot at random times; no diamond member parking. Room 419

2026-01-02 via Tripadvisor
H
HYUNG WOO extended_group us
10
2026-01-01 via Nuitee
N
ndh_mashfan Family Lincoln, Nebraska
8
Consistent Comfort with a Little Room for Improvement at Omaha Hotel
Pros:

I have been staying at this hotel for many years during my visits to Omaha.
One notable aspect of this hotel is the friendly staff all around. The check-in desk personnel during my arrival, the maintenance team, and the breakfast staff all exhibited above-average friendliness. In particular, a maintenance employee went out of his way to say, “If you need anything at all, please only ask.” Additionally, the room was clean and aligned well with the Hilton value proposition. The front desk attendant seamlessly connected my reservation to my rewards account without needing any prompting and even provided us with complimentary welcome waters. I also appreciated being granted a late checkout, which was incredibly helpful for managing the needs of our children. The breakfast offered was above average and very enjoyable.
However, there were some issues that detracted from our experience. The ice machine on my floor was broken, and there was an inoperable microwave due to an electrical problem with the outlet. Although the repairman addressed the issue, it took time out of our visit. Furthermore, there were no walnuts on the breakfast buffet, which was disappointing. I also found it challenging to obtain certain items from the front desk, as they seemed to only keep a limited selection of essentials. For example, it was difficult to find a garbage bag, which we always find necessary.
Overall, while there were a few drawbacks, the overall experience was positive, and I look forward to returning on my next visit to Omaha.
ASK THEM TO WAIVE THE PARKING BEFORE YOU PAY

2025-12-30 via Tripadvisor
C
Cionna couple us
10
2025-12-29 via Nuitee
S
Stephany family_with_children us
8
Cons:

Did not like paying extra for parking

2025-12-29 via Nuitee
T
Tarsala couple us
10
Pros:

The kitchenette with dishes was useful. The Keurig didn't work at first but it did eventually. Everything was very comfortable. I received a text so that I could message front desk should I need anything.

Cons:

Parking is operated by a third person agency and is 15 a night. This is apparently a common thing I was completely unaware of.

2025-12-27 via Nuitee
P
Pérez extended_group us
9
Volvería a ir a este lugar
Pros:

Me gustó mucho la habitación bien amplia y muy cómoda

Cons:

No me pude bañar en la piscina porque el agua estaba fría por eso di un 9 por lo demás todo bien

2025-12-25 via Nuitee
S
Samantha solo_traveller us
8
2025-12-22 via Nuitee
R
Robin family_with_children us
10
2025-12-19 via Nuitee
S
Sarah family_with_children us
10
2025-12-07 via Nuitee