Hilton Garden Inn Phoenix North Happy Valley

Hotels
•
Hilton Garden Inn
8.4 (355 reviews)
1940 West Pinnacle Peak Road , Phoenix , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Nice amenities
Cons:
Extra charges
Noise from other rooms
Issues with bathrooms

Categories

Cleanliness
8.23
Multiple reviews mention cleanliness positively, but some reviews noted issues with dirty towels and a broken shower.
Service
9.2
Overwhelmingly positive feedback about staff being friendly and accommodating.
Location
9.24
Numerous reviews highlighted the convenience of the hotel's location.
Room Quality
8.19
Generally positive sentiments, but complaints about the bathrooms and noise were noted.
Amenities
7.72
Mention of extra fees for services and lack of breakfast included; some guests felt this detracted from their experience.
Value for Money
7.68
A few reviews highlighted extra charges which might not make it feel like a good value.
Food and Beverage
8.73
Positive feedback regarding the bar and grill, though no specifics on breakfast offerings.
Overall Experience
8.2
Overall sentiment is positive, with some concerns about specific aspects like cleanliness and extra charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:45

Property Description

Luxurious Accommodations
Experience comfort and convenience at the Phoenix Hilton Garden Inn. Each spacious room is equipped with a microwave, refrigerator, work desk, and coffee maker. Enjoy entertainment with a 32-inch flat-screen TV and stay connected with complimentary Wi-Fi.

Top-Notch Amenities
Indulge in the hotel's outdoor courtyard featuring a pool, hot tub, and firepit. Stay active at the 24-hour gym or catch up on work at the business center. Dining options abound with the Garden Grille & Bar, 24-hour store, and Pavilion Lounge for drinks.

Convenient Location
Located just minutes from Adobe Dam Recreation Area, this hotel offers easy access to local attractions like Black Canyon Conference Center and Happy Valley Towne Center. With Phoenix Municipal Airport nearby, book your stay at Hilton Garden Inn Phoenix North Happy Valley now for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 355 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.2
H
Hideki • solo_traveller • jp
6
フロントのスタッフの態度の悪さが印象的
Pros:

会社から近い

Cons:

フロントのスタッフの態度が最低

2026-02-14 • via Nuitee
R
Ronald • family_with_children • us
10
Pros:

Location. The staff were great! Clean and comfortable.

Cons:

N/A

2026-02-09 • via Nuitee
S
Stephen • family_with_children • us
10
2026-01-17 • via Nuitee
R
Ruben • couple • us
5
Double charged
Pros:

Good location

Cons:

Everything was good

2026-01-12 • via Nuitee
H
Holguin • family_with_children • us
10
2025-12-22 • via Nuitee
R
Rosie • family_with_children • us
9
Pros:

Quiet neighborhood

Cons:

Extra charge on iI do t know ow what??

2025-11-03 • via Nuitee
M
Michael George • family
6
Pros:

We loved the location for the ease of getting to our daughter’s college to visit her. However, for the price, I really wish breakfast were included, as the breakfast is priced very high compared to other hotels in the area. Also, Saturday evening we were going to eat at the restaurant which said it was open till 10, and at 8:30 pm it was closed. We also did not have our towels, bedding or garbage cleaned or replaced throughout our whole stay (3 nights), which was disappointing. The property is very nice and clean though, which is a plus, but with the walkable restaurants also closed on a Saturday night (our daughter dropped us off so no transportation), we had to order Door Dash for our late dinner.

2025-10-13 • via Nuitee
C
Curtis
10
Pros:

The hotel was clean and the staff was professional and courteous! Of note is that the parking lot is part of a larger parking lot for some restaurants in the front and various office-based businesses on the right which is a bit odd. That said, it also means there are plenty of parking spaces, plenty of lights, and plenty of camera security. No matter where I parked, I felt relatively confident that my vehicle was safe. Regarding the restaurants, they are literally about 100 ft from the front door so you dont have to go far for food if thats important to you. The hotel is located in a very nice side of town, however, if you have business near downtown or the airport, it might be a little bit of a drive in the mornings. Other than that, I have no complaints... it's a Hilton brand!

2025-10-10 • via Nuitee
D
Delbert
10
Pros:

It was a great location.There was places to dine all around the hotel.Everything was very clean. I am grateful for the experience.

2025-10-08 • via Nuitee
P
Pamela
8
Pros:

The room was clean. Could use some updating. Michael at the front desk could use a course in customer service. It wouldn't hurt him to smile at the guest when they come and go.

2025-10-06 • via Nuitee
J
Jesse • family
10
Pros:

Everything was amazing. Very friendly staff and made us feel at home. Accommodated everything.

2025-10-03 • via Nuitee
S
Shay • partner
6
Pros:

Perfectly adequate. No frills.

2025-09-28 • via Nuitee
H
Helen • family
8
Pros:

Everything was good other than the bathroom ventilation was not strong enough that the mirrors clouded up.
Also toilet paper was in an awkward location. Everything else was great.

2025-09-23 • via Nuitee
R
Ralph
8
Trip
Pros:

Every time we go visit Phoenix, we always stay at this hotel we like it’s as close to things we like to do

2025-09-15 • via Nuitee
J
Julie
10
Pros:

The place was clean and the staff friendly. I will stay here again when I come to Phoenix.

2025-09-12 • via Nuitee
J
James • solo_traveller • us
3
Clean, but be ready to pay extra for everything
Pros:

It was clean

Cons:

Everything was an added charge . . . Breakfast, bottles of water in the room . . . even internet for gosh sakes. The rooms were loud, you can hear people walking above, closing doors, and coming down the stairs. Not the best experience.

2025-09-12 • via Nuitee
F
Folk • solo_traveller • us
10
2025-09-04 • via Nuitee
J
Jeremy • partner
10
Pros:

Everything was great

2025-09-02 • via Nuitee
E
Esther
10
Pros:

Good customer service.
Thank you!

2025-09-01 • via Nuitee
K
Karen • family
10
Pros:

Everything was excellent!!

2025-09-01 • via Nuitee