Novotel Edinburgh Park

Hotels
•
Novotel
8.8 (6546 reviews)
15 Lochside Avenue , Edinburgh , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
High prices
Limited amenities during peak times

Categories

Cleanliness
7.29
Several mentions of cleanliness issues, including musty smells and dirty towels.
Service
9.26
Staff were generally friendly and helpful, but there were complaints about bad behavior from some staff.
Location
10
Great location near tram stops and city access, highly praised by multiple reviewers.
Room Quality
8.3
Mixed reviews: some rooms were spacious, but others had bad smells and maintenance issues.
Amenities
9.25
Facilities like the pool and gym were well-received, though it got crowded during peak times.
Value for Money
8.28
Pricing complaints during high seasons suggest value perceptions could be better.
Food and Beverage
8.74
Breakfast options were appreciated, but limited choices for vegetarians were noted.
Overall Experience
9.29
Overall experience was positive despite some complaints; multiple guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:23

Property Description

Modern Rooms and Indoor Swimming Pool
The Novotel offers modern rooms with spacious work areas, minibars, complimentary WiFi, and flat-screen TVs. Guests can also enjoy a heated indoor swimming pool for relaxation.

Convenient Location and Accessibility
Situated near Edinburgh Park Rail Station and business parks, the hotel provides easy access to the city centre, airport, and tram line. With trams every 8 to 10 minutes, exploring Edinburgh is convenient for guests.

Family-Friendly Amenities and Dining Options
Families can benefit from complimentary stays for children, access to games and baby equipment, and a special children's menu. The Elements restaurant serves creative dishes, while the bar offers a variety of drinks in a relaxing atmosphere.

Book your stay at Novotel Edinburgh Park for a convenient and enjoyable experience!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

When booking 7 rooms or more, different policies and additional supplements will apply.

For satellite navigation systems, please use the postcode EH11 4DG.

Please note that the credit card used to book must be presented on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.8
Based on 6546 reviews
Cleanliness: 7.29
Service: 9.26
Location: 10
Room Quality: 8.3
Amenities: 9.25
Value for Money: 8.28
Food and Beverage: 8.74
Overall Experience: 9.29
P
Paul • couple • gb
8
2026-06-20 • via Nuitee
G
Grace • solo_traveller • ke
9
2026-06-19 • via Nuitee
B
Boopathy • solo_traveller • gb
10
2026-06-18 • via Nuitee
W
Walid • family_with_children • ie
7
Better value than the rest, but still expensive
Pros:

Clean hotel with swimming pool and sport facility

Cons:

expensive breakfast, it should be included in the room booking for such a high price.
The location is okay-ish.

2026-06-18 • via Nuitee
D
Daan • solo_traveller • nl
9
Goed, terugkeren waard
Pros:

Schoon, vriendelijk personeel.

Cons:

Pinot Noir was niet meer goed

2026-06-18 • via Nuitee
S
Simon • couple • gb
8
2026-06-17 • via Nuitee
J
Jane • solo_traveller • gb
7
Pros:

Really nice staff

2026-06-17 • via Nuitee
S
Sharon • extended_group • us
10
Nice hotel and price.
Pros:

Very clean

Cons:

Nothing

2026-06-16 • via Nuitee
N
Nora • family_with_children • hu
9
2026-06-16 • via Nuitee
S
Sofia • couple • pt
8
Pros:

Spacious room, comfortable bed and excellent top class breakfast

Cons:

The toilet flush is too weak! It needs to be adjusted to a normal flushing strength as Scotland has no shortage of water. This is a major problem that needs fixing.

2026-06-15 • via Nuitee
Y
Yannick • couple • de
9
2026-06-15 • via Nuitee
N
Nicholas • extended_group • gb
7
2026-06-15 • via Nuitee
P
Pratik • family_with_children • in
10
Super clean, quiet & spacious room with great beds. Top location and warm staff!
Pros:

Room was super clean, quiet and spacious with very comfortable beds. One of the very hotels that have firm mattresses which is good for your back. Walking distance to tram stop & grocery stores. Valentin at the reception is an exceptional guy - such warm hospitality and took great care of our needs during our stay.

Cons:

Hard to find faults!

2026-06-15 • via Nuitee
P
Peter • family_with_children • ie
9
Friendly, well-located place with a brilliant breakfast. Ideal as a base for a family or group.
Pros:

Very handy location on the tram between airport and city. Breakfast was outstanding, easily the best I've ever had in this type of hotel/price range. Staff were very friendly and accommodating, let the kids go in the pool while we waited for check-in time etc.

Cons:

Expensive enough for a functional mid-range option next to a retail park.

2026-06-15 • via Nuitee
K
Karolina • extended_group • pl
8
2026-06-15 • via Nuitee
H
Helen • couple • gb
8
Great for a short break to visit Edinburgh
Pros:

Great location for the tram. Staff were excellent and very helpful. Beds were very comfy.

Cons:

More plugs both side of bed. Bathroom sink and tap were odd and not easy to use. Prefer a walk in shower rather than a bath.

2026-06-14 • via Nuitee
T
Tracey • solo_traveller • gb
10
2026-06-14 • via Nuitee
S
Stefan • solo_traveller • ch
9
2026-06-14 • via Nuitee
I
Iain • couple • gb
4
NO - votel
Pros:

Location was fine and reception staff (girl from Iraq was the highlight)

Cons:

Food was awful lunch, dinner and breakfast, had to send back the dinner (philliy cheese steak- terrible taste and smell,
Burger, my wife didnt finish and we didn't finish the breakfast, taste was non existent, quality was terrible, even the banana was old and dry

Lunch - chicken caesar salad, far too much sauce, chicken not fresh

No bottled water in the room
Trains and trams by the room all day

Pool area
Jacuzzi was broken
Sauna takes ages to heat up and not warm either time we were in, there is a timer but if nobody has switched it on then it's cold and you have to wait for it to heat up
Steam room ok but not hot enough
Poolside shower broken
Lights in Pool loose
Pool was freezing

Also, I realise the hotel probably has seasonal staff but they all looked miserable with zero chat

The girl from Iraq on reception was the only good thing, very helpful and generous

2026-06-14 • via Nuitee
M
mark • solo_traveller • ie
9
Pros:

Facilities amenities and cleanliness top marks

Cons:

Lack of explanation about using facilities,,parking expensive, room not ready at check in time,complimentary drinks appreciated

2026-06-13 • via Nuitee