Novotel Edinburgh Park

Hotels
Novotel
8.8 (6419 reviews)
15 Lochside Avenue , Edinburgh , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
High prices
Limited amenities during peak times

Categories

Cleanliness
7.29
Several mentions of cleanliness issues, including musty smells and dirty towels.
Service
9.26
Staff were generally friendly and helpful, but there were complaints about bad behavior from some staff.
Location
10
Great location near tram stops and city access, highly praised by multiple reviewers.
Room Quality
8.3
Mixed reviews: some rooms were spacious, but others had bad smells and maintenance issues.
Amenities
9.25
Facilities like the pool and gym were well-received, though it got crowded during peak times.
Value for Money
8.28
Pricing complaints during high seasons suggest value perceptions could be better.
Food and Beverage
8.74
Breakfast options were appreciated, but limited choices for vegetarians were noted.
Overall Experience
9.29
Overall experience was positive despite some complaints; multiple guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:23

Property Description

Modern Rooms and Indoor Swimming Pool
The Novotel offers modern rooms with spacious work areas, minibars, complimentary WiFi, and flat-screen TVs. Guests can also enjoy a heated indoor swimming pool for relaxation.

Convenient Location and Accessibility
Situated near Edinburgh Park Rail Station and business parks, the hotel provides easy access to the city centre, airport, and tram line. With trams every 8 to 10 minutes, exploring Edinburgh is convenient for guests.

Family-Friendly Amenities and Dining Options
Families can benefit from complimentary stays for children, access to games and baby equipment, and a special children's menu. The Elements restaurant serves creative dishes, while the bar offers a variety of drinks in a relaxing atmosphere.

Book your stay at Novotel Edinburgh Park for a convenient and enjoyable experience!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

When booking 7 rooms or more, different policies and additional supplements will apply.

For satellite navigation systems, please use the postcode EH11 4DG.

Please note that the credit card used to book must be presented on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.8
Based on 6419 reviews
Cleanliness: 7.29
Service: 9.26
Location: 10
Room Quality: 8.3
Amenities: 9.25
Value for Money: 8.28
Food and Beverage: 8.74
Overall Experience: 9.29
D
Dušan solo_traveller sk
10
Pros:

Pekné , dobre vybavené a čisté izby. Personal veĺmi príjemný a ochotný. Vyborná poloha, stanica Tram a želenlznice 3 min chôdze, výborné spojenie do centra aj na letisko.

2026-04-18 via Nuitee
C
Christine solo_traveller gb
9
Pros:

The pool soft beds

Cons:

The pool changing room

2026-04-18 via Nuitee
G
Gordon solo_traveller gb
10
Would be staying here again when in the area.
Pros:

Everything

Cons:

Pillows were to soft for me.

2026-04-17 via Nuitee
T
tetyana family_with_children de
9
Всё было хорошо
Pros:

Хороший завтрак

Cons:

Всё было хорошо

2026-04-16 via Nuitee
N
Nicola couple gb
10
Good stay
Pros:

Hotel and room good

Cons:

Na

2026-04-15 via Nuitee
J
Jennifer solo_traveller cy
9
Pros:

Room, toiletries, sauna, steam room, very relaxing after a busy week

2026-04-15 via Nuitee
J
Jürgen solo_traveller at
9
2026-04-14 via Nuitee
J
Jimenez solo_traveller es
10
Pros:

El personal ha estat molt atent. El desdijuni és prou complet. La parada de tranvía a 2 minuts per anar al centre.

2026-04-13 via Nuitee
E
Elzibaby family_with_children gb
9
2026-04-13 via Nuitee
C
Castellaro couple it
10
2026-04-12 via Nuitee
Y
Yvonne family_with_children gb
10
We had a great stay here and will definitely return.
Pros:

Great location, right next to tram stop which takes you into the centre of Edinburgh. We were upgraded to a suite which was a lovely surprise, it was very comfortable and spacious. Fantastic breakfast. All communal areas were well maintained, we didn’t have time to use the leisure facilities but they looked great.

2026-04-12 via Nuitee
H
Hanka solo_traveller cz
10
2026-04-12 via Nuitee
M
Michelle couple gb
8
Great location for city centre.
Pros:

Location- perfect for getting into Edinburgh without paying exorbitant parking costs.

Cons:

Not the property’s fault so much, but a coach load of kids on a rugby tour meant the pool was crazy busy and not fun for adults winding down after a busy day!

2026-04-12 via Nuitee
G
Ganim-Iryna-Deniz extended_group tr
10
Tekrar Tercih Edeceğimiz bir Otel
Pros:

Güler yüzlü personel ve her yeri tertemiz bir otel. Odaların yeterince geniş. Etrafında alışveriş merkezleri ve restoranlar var. Şehir merkezîne tramvay her 5 dakikada bir geliyor.

2026-04-11 via Nuitee
T
turan couple tr
9
2026-04-11 via Nuitee
J
Jasmine couple gb
10
2026-04-11 via Nuitee
P
P5090RWgabriellab Family
10
Wonderful experience in Edinburgh
Pros:

The hotel is very easily approached by tram from/to the airport and from/to the centre.
The reception staff is extremely friendly, professional and helping
The hotel looks and feels very well cared and looked after. We spent happy days here.

2026-04-10 via Tripadvisor
S
Stellacatlady Family
10
Brilliant
Pros:

Hotel is excellent! High standard of cleanliness. Great breakfast choice, good products.
Service is exceptional. Valentin was on the Reception Desk when we arrived. His warm smile made us feel so welcome Valentin gave us all the information we required.
We had a small problem later in the evening and had to move rooms. Valentin went above and beyond to rectify the issue promptly.
Keep a hold of Valentin, he is an asset to your hotel!
Thank you Valentin!

2026-04-10 via Tripadvisor
R
ricardo solo_traveller us
10
2026-04-10 via Nuitee
C
Carofordy family_with_children gb
8
2026-04-10 via Nuitee