Wensum Valley Hotel Golf & Country Club

Lovely sized room, quiet, tea coffee facilitirs etc. Clean and comfortable.

Bathroom dirty and covered in glitter. Toilet needed a good clean. Bed comfy and room spacious but TV is tiny. Reception staff very friendly but bar staff terrible and rude.

Easy check-in, large comfortable bed, good walk-in shower.
Surprised that there were no designated blue badge parking spaces. Both bedroom and bathroom could do with shelves or hooks for coats, towels, etc. Our upstairs neighbours made a lot of noise moving around, even during the night

Very happy with the 1 night stay. Check is was simple and facilities and room nice

Liked the modernised shower room

Overall, we had a good time, only thing was the breakfast dish, plates came right after washed in dishwasher and it was extremely hot. There were few adult men in front and behind me also they struggled to hold for even a second. If there was a child, definitely they burnt themselves. Therefore I gave 3 stars for service. This can be easily improved.

Country durroundings

Revamped room which was good but furniture in room old and stained, the hall leading to the room was bare plaster, we didn’t realise we had stairs to climb to the room, the manager in the breakfast room was miserable, so not really what we expected for the price

It was perfect, very very clean, lovely comfy bed, fan, hairdryer.
Very modern bathroom.
ALL the staff were lovely and friendly, Beautiful restaurant with stunning views.

Our stay exceeded our expectations. The welcome at reception was friendly and efficient. Our room was very clean and well maintained given the hotels age, the bathroom looked as though it had been recently refurbished with a large walk in shower and modern toilet.
The organisation and service at the evening reception we attended was exceptional, plenty of staff serving and constantly clearing.

Loved our stay we met up with our family and had a very comfortable stay. Staff were really friendly and accommodating and finished our stay with a lovely morning in the pool area.

Thanks will stay again!!

Relaxing evening and morning swims. Enjoying meals overlooking golf course at reasonable prices.

Outside areas and golf course attractive, friendly gardener clearly taking pride in his work. Reasonable rates for driving range.
Inside is like stepping back in time, however it’s clear to see current renovation efforts.
Bar the friendly gardener, staff lacked customer service. One hopes to be greeted with a smile and warm welcome, whether it’s the first or last check-in, which albeit I had already done online, just a key needed and just a key was given.
Upon check-in our room door was still open with dirty bedsheets on the floor ready for laundry. Bins had not been emptied, previous occupants towels in the bathroom. Toilet has not been cleaned and a used wet flannel still hung in the shower. This was rectified promptly after a quick visit to ‘welcoming’ reception. Shower gel marks on shower still remained.
We felt fortunate to be allocated a room with a newly refurbished bathroom, the shower was hot and powerful and plenty of towels provided for a family of three, however no bathroom rail to hang them or toilet roll holder or additional rolls.
Bed linen all appeared clean bar the decorative throw which had stains on.
T.v remote was covered in sticky substance 😣
Room temp at night was hotter than a thousand suns, two fans were provided.
£150 without breakfast felt hefty but all in all the swimming pool and outdoor facilities and a nice sandwich at the bar made it enjoyable.

Nice convenient location for weekend break with pool and gym factories very welcome. Picturesque setting with golf course, and friendly restaurant staff made for a nice stay. Not far from Great Yarmouth for beach stroll, and also from Norwich city centre for evenings out

Clean and comfortable property.

Over charged for the wedding event, was refused any refund.
The fire alarm had dgone off 3 times in the same night scaring the childre, at 3.30am having to find a member of staff to explain what was going on because no reassurance from staff. Rooms not ready on arrival and the food for the wedding was disgraceful. Most was inedible so called a takeaway in. The kids food came cold, bones left in chicken. The hotel was noisy, overly hot, no air con, the fan was useless, the shower was cold.

Tired in places but clean and staff both efficient and friendly.

It was OK but not special. If we had been golfers, it would have probably been brilliant. The setting is lovely. The staff were friendly and helpful.

Spacious

Swimming for the wife , golf for me . Great stay