The St Regis Singapore

Nothing

Staff were amazing, always happy to help and were prompt with any issues we had. I liked how they cater for children. My daughter was very happy that she got matching robe and slippers to us. Its those little touches. Would highly recommend and will be visiting again.
Spa facilities were lovely, I had a performance massage, Im a sports therapist my self and always struggle to find someone that applies enough pressure and get a full experience of a spa. At St Regis spa the lady was amazing, I couldn't fault the treatment. So if you do stay in the hotel I would highly recommend going and booking a treatment.
The sophia restaurant we visited in the evening and the food was amazing. Breakfast you have every choice you can think of, staff were there to help all the time and you got served promptly. The staff even remembered our coffee orders the next day.

The room was of a good size, and the breakfast was excellent. The staff and service were exemplary throughout our stay.

Staff courtesy, position, breakfast

Great place to stay, good hospitality. Had a good chat with the Snr Sous Chef Mr Kamal Hossen who went around ensuring the satisfaction of guests.

Best breakfast buffet in Singapore. Beautifully redone since 2024. The buffet has a wonderful selection of everything you can think of for all cuisines. One of the best croissants we’ve ever had. Chef Kamal Hossen is a wonderful host, coming to each table to make recommendations and ensure you are enjoying your breakfast

We spent 5 glorious nights at the St. Regis Singapore for spring break, 2026. We traveled as a family of 4 (2 adults + 2 teens) and were upgraded to the Astor Suite with 2 queen beds. Asian hotels are notoriously tiny (compared to American standards), so finding a room large enough for 4 adult-sized humans is always a challenge. This hotel was perfect from a sleeping standpoint. The absolute best part of our stay was the breakfast buffet. Seriously 10/10 morning buffet. It opened at 6:30am (perfect for jet-lagged visitors) and had like 20 stations of diverse cuisine to choose from. I'm not joking when I say the food was some of the best variety I've ever had. Hats off to the St. Regis Senior Sous Chef Kamal Hossen! He took great care of our little family every day - making sure our food restrictions were honored (some of us vegetarian, some nut-free). He brought us our lattes, gave us some travel tips and generally made our mornings so pleasant. Thanks Chef Kamal! We enjoyed the diverse food stations as it had something for everyone. Dosa and Sambar from India for my one kid, cage-free veggie omelets for my husband, Korean cuisine for my meat-eating kiddo and veggie egg-noodle ramen for my low-calorie mom diet. We ate for 2+ hours every morning and miss it now that we're back home. Highly recommend this hotel and its excellent staff.

We had a wonderful family vacation at The St. Regis Singapore. Our room was exceptionally spacious—we stayed in the Lady Astor Room, which was both elegant and very comfortable. The check-in process and room service were excellent and professional. They also gave my daughter a St Regis teddy bear with friendly handwritten introduction notes. She was so touched. Thank you!

I would also specially thank Ms. Yan Shui from Sophia for being so kind and thoughtful during our breakfast there, it truly made us feel very welcome.

I also enjoyed the impressive art collection displayed throughout the lobby and public areas, which is unique cultural blend of east Asian and western styles.

My wife and I had our wedding banquet lunch at Caroline's Mansion in March 2026, and it was a fantastic experience! The food and the ambience were among the top feedback well-received by our guests. The program was a success and it cannot be done without the assistance of Noah, the banquet manager, and Isabelle, the butler. They were incredibly attentive to our needs and guided us through every step of the ceremony with grace. A special thank you also goes to the concierge team, who went above and beyond by helping us pack our baggage/ wedding decorations into the car at checkout. The professionalism across the entire service crew is truly top-notch.

Also, shout out to Michelle, the sales manager who helped us with all the planning and coordination before the wedding banquet lunch!

I highly recommend The St. Regis SIN for couples looking for a location to host their wedding banquets!

Chef Kamal is very friendly and takes the time to visit each table and chat with guests. He’s always walking the floor, making sure everything is topped up. The breakfast was delicious, with a great selection to choose from.

We stayed here for three nights and had an overall very pleasant stay. In short, the breakfast was outstanding (great for gluten allergies - more below), the rooms are beautiful, but there is room for improvement in overall front desk service attitude and butler offerings.

The highlight of our stay was without doubt the breakfast, in particular the service my wife and I received from Senior Sous Chef Kamal Hossen. My wife has a gluten allergy and he took the time to walk her through the entire breakfast buffet explaining what she could have. He also made her delicious gluten free french toast. If you have any allergies, having this kind of reassurance means you can relax and truly enjoy your meal. He also surprised me with a freshly made bowl of laksa, my favourite Singaporean dish. Our waiter Darwisy was also very friendly and we really appreciated his service. Breakfast was superb.

As beautiful as the rooms are, we had a negative experience which left a bit of a sour taste. When we checked in were promised an upgrade to a suite room the following day, due to our Bonvoy status. When we followed up the next day the front desk manager said that we weren’t actually eligible for a suite upgrade – only an upgrade to a lower category which had not been even mentioned up until this point – or else we would have to pay. The first front desk worker had repeatedly, specifically, mentioned a suite – never anything else. Instead of honouring what her colleague had promised us at check-in, she flatly refused to help and instead encouraged us to leave a 1-star review and file a complaint! It took us getting visibly upset and asking to speak to her manager for the suite upgrade to be processed for our remaining two nights.

Even after honouring the promised upgrade, he somehow blamed us for not having “read the T&Cs of the Bonvoy program” when the whole thing was a terrible communication error on THEIR end. This is not the type of service I expect from a St. Regis - the customer is always right in these types of situations (especially when they’ve been given incorrect information by the hotel), and I am still baffled at the fact that I was encouraged to leave a negative review for something that could have so easily been solved amicably. For the record, the posted rate for the suite was only £100 more per night than our first room.

The butlers are friendly, enthusiastic and professional, yet they are only allowed to provide complimentary tea and coffee up until 11am. This feels like a shortcoming when other St Regis properties provide this service for the entirety of the day (we really enjoyed this at the St Regis in Bali).

Were it not for the upgrade incident, this would be a 5/5 review. With a brand name like St Regis come high expectations; this can be a double edged sword. This is a gorgeous hotel with a superb breakfast and overall very friendly and attentive (although less personalised) service than other St. Regis properties.

We would happily come back to this hotel, although much of that is down to the superb breakfast and service from Chef Kamal.

Room service. Very good consumables like Shampoo, conditioner

Amazing overall experience - nice modern refurbished rooms, good breakfast with excellent service led by Kamal, and great location few minutes walk from the buzzing Orchard road!

Staff Haziq, gobi & Ali provided great service and a wonderful experience. Truly appreciate the effort and professionalism!

Everything was good

Loved this hotel. If you want to stay out of the busier, noisier neighborhoods, this is your hotel. It was truly lovely and have zero issue giving it a five star rating. The room was perfectly appointed and comfortable, and the brunch, don't get me started! We had been traveling all over Asia and this was truly one of the greatest. Get ready to be full for the entire day...and the head Italian chef is an absolute doll who was so lovely to us. Great location close to the botanical and orchid gardens...it's a winner!

Jatik from butler team is incredible and gave really personalised service. In room dinning staff did a good service recovery, mistakes made by others which I was unhappy at first. The staff kept apologise, which I told him it’s not his fault. However, he managed to get his manager to resolved it.