Oaks Port Stephens Pacific Blue Resort

Hotels
Oaks Hotels & Resorts
8.5 (6272 reviews)
265 Sandy Point Road , Salamander Bay , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Tour desk
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Beautiful location
Great amenities
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
6.35
Multiple reviews indicated poor cleanliness, including reports of dirty rooms and bathrooms.
Service
8.82
Service was inconsistent; helpful staff were reported but also instances of negligence.
Location
10
Good location near beach and shopping mall, generally positive sentiment.
Room Quality
7.36
Rooms received criticism for being small and in poor condition.
Amenities
10
Facilities like the pool and outdoor amenities were praised.
Value for Money
7.31
High prices were met with disappointing experiences, affecting perceived value.
Food and Beverage
8.34
Dining experience had mixed reviews; some offerings were lacking.
Overall Experience
9.8
Customer satisfaction varied, but some had enjoyable stays despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:47

Property Description

Luxurious Resort Accommodation:
Oaks Port Stephens Pacific Blue Resort in Salamander Bay offers a tranquil escape with a range of amenities.

Lagoon-Style Pools and Spa:
Enjoy the expansive lagoon-style swimming pool, heated spa pools, and a 25-metre lap pool for ultimate relaxation.

Fully Equipped Apartments and Activities:
Indulge in apartments with kitchenettes or kitchens, air conditioning, and entertainment options. Explore the steam room, tennis courts, and nearby water sports activities.

Experience serenity and comfort at Oaks Port Stephens Pacific Blue Resort. Book now for an unforgettable stay.

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that cash is not normally acceptable as payment with Oaks Hotels & Resorts, and a valid credit card should be presented upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Sauna is closed from 2026-12-31 until 2026-04-23

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.5
Based on 6272 reviews
Cleanliness: 6.35
Service: 8.82
Location: 10
Room Quality: 7.36
Amenities: 10
Value for Money: 7.31
Food and Beverage: 8.34
Overall Experience: 9.8
A
Asela solo_traveller au
10
2026-05-15 via Nuitee
T
Taís couple au
10
Pros:

Everything

Cons:

Nothing

2026-05-15 via Nuitee
N
Natilee solo_traveller au
10
Pros:

Staff was very friendly and well informed helped alot with decision making.

Cons:

When sleeping in the middle kept falling in the gap of the bases

2026-05-14 via Nuitee
T
Tina couple au
5
2026-05-14 via Nuitee
M
Mackenzie family_with_children au
7
2026-05-14 via Nuitee
C
Catherine couple au
9
2026-05-14 via Nuitee
L
Lee and Rod solo_traveller au
8
2026-05-13 via Nuitee
M
Mina couple au
4
2026-05-13 via Nuitee
R
Rene solo_traveller au
10
2026-05-12 via Nuitee
M
Medhurst solo_traveller au
9
Pros:

Everything

Cons:

Nothing

2026-05-12 via Nuitee
Y
Yashkumar couple au
7
2026-05-12 via Nuitee
S
Sharon solo_traveller au
10
Pros:

It's proximity to alot of different places 💯

2026-05-11 via Nuitee
B
britney couple au
10
2026-05-10 via Nuitee
A
Alison solo_traveller au
10
Pros:

Professionalism of staff. Very clean apartment. The blue lagoon creates a beautiful atmosphere.

2026-05-10 via Nuitee
P
Paul extended_group gb
9
2026-05-10 via Nuitee
S
Sonia solo_traveller au
10
Amazing.
Pros:

Everything. Everything was super clean, pool and spa was amazing, everything was good.

Cons:

Since it was stuck in daylight savings time, the spa jets turned off early unfortunately. There were also children left in the spa unattended with no adult and sometimes playing with the spa jets, with them pressing the red button and then the green, which is quite inconvenient, but everything else was really great.

2026-05-10 via Nuitee
G
Glenn couple au
10
Relaxing
Pros:

Great facilities

2026-05-10 via Nuitee
M
Michelle family_with_children au
10
2026-05-10 via Nuitee
L
Laurel solo_traveller au
8
2026-05-09 via Nuitee
D
Diane solo_traveller au
7
good, I came back because of the swim out pool which is the highlight
Pros:

great size one bedroom apartment, loved the swim-out pool which is why I booked it, restaurant on site was very good and handy, lovely area

Cons:

the stay was ruined by a group of young people hanging out in front of my place so I had to wait for them to leave to get in and out of the pool - I booked the room for privacy. Also living room furniture a bit small and under styled for a property like this?

2026-05-09 via Nuitee