Heavenly Inn Lake Tahoe

Hotels
7.9 (1191 reviews)
930 Park Avenue , South Lake Tahoe , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Service complaints

Categories

Cleanliness
6.54
Several reviews mentioned issues with cleanliness, including hair on bed sheets and leaking showers.
Service
8.51
General sentiment was positive, but specific instances of poor service were noted.
Location
9.05
Multiple reviews highlighted the great location and convenience to attractions.
Room Quality
7.5
Rooms were described as comfortable and well-equipped, with some issues mentioned.
Amenities
8.03
Amenities like gym, sauna, and kitchenette received positive feedback.
Value for Money
7.99
Most reviews appreciated the prices in relation to the quality of the stay.
Food and Beverage
7.54
Breakfast and dining options received positive reviews but no specific details were mentioned.
Overall Experience
8.01
Overall sentiment was positive despite some issues; many expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:39

Property Description

Spacious All-Suite Accommodations
Enjoy the comfort of spacious suites equipped with modern amenities like flat-screen TVs, microwave, refrigerator, and coffee maker. Stay connected with free Wi-Fi and catch up on work at the convenient work desk.

Convenient Location
Located just 3.3 miles from downtown South Lake Tahoe, our hotel offers easy access to popular attractions like Edgewood Tahoe Golf Course, Harrah’s Lake Tahoe Casino, and the Heavenly Gondola. Explore nearby shopping and entertainment options within walking distance.

Free On-Site Parking
Relax and unwind knowing that free on-site parking is available during your stay. No need to worry about parking hassles, making your visit even more convenient.

Experience comfort, convenience, and a prime location at Heavenly Inn Lake Tahoe. Book now for an unforgettable stay!

Important information:

The guest will be charged the first night rate plus tax as a deposit at the time of booking.

Guests must reserve a pet room ahead of the stay. A pet fee per pet per night will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Guest Reviews

7.9
Based on 1191 reviews
Cleanliness: 6.54
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.01
M
Mirit solo_traveller us
7
8/10
Pros:

The guy at the front desk was really nice, friendly, communicating helping I really highly recommend RJ is doing a great job for the property.

Cons:

You can hear a little bit of traffic although it’s not the main street and there was a leaking water from the hot tub that was dripping all night, but i solved it putting quiet noise that over it. Overall I will recommend and come back again especially because Rj was so welcoming and friendly.

2026-09-12 via Nuitee
T
Tanja couple at
8
2026-09-12 via Nuitee
M
Monica solo_traveller mx
10
2026-09-09 via Nuitee
T
Traducoes solo_traveller br
6
Pros:

Quarto grande e bem iluminado

Cons:

Pessoal muito rude na recepção

2026-09-09 via Nuitee
S
Steve couple us
10
2026-09-08 via Nuitee
R
Rhonda couple us
9
It was cute, clean and comfortable!
Pros:

Great shower!

Cons:

Parking

2026-09-08 via Nuitee
J
John couple us
8
Pros:

Nice location. Easy walk to the beach, casinos. Plenty of restaurants close by.
The kitchenette was a great add.

2026-09-07 via Nuitee
C
Cindi solo_traveller us
9
Pros:

Management, location

2026-09-05 via Nuitee
M
Micel couple us
10
Perfect
Pros:

Good location clean and bery approachable staff

2026-09-03 via Nuitee
S
Sean family_with_children us
4
2026-09-01 via Nuitee
F
Felipe family_with_children us
8
Pros:

Estuvo cómodo las instalaciones las camas , los baños

Cons:

El ruido que hacía unas bombas o algo no se que era que no dejaba dormir

2026-09-01 via Nuitee
B
Ben solo_traveller us
1
The rudeness of the staff will keep me from ever going back to this place!
Pros:

The location was good

Cons:

The staff was rude. My son used a microwave safe plate to warm up some food which broke in half. The staff accused him of breaking it saying he had never seen that happen before (essentially calling my son a liar) and charged $20 to replace it. The plate was not worth that much either and I paid almost $700 for the room for 2 nights. I asked to speak with the manager who never returned my call or email and I could not get through when trying to call back after I had left my phone number. I have never had a hotel charge for something like this or blame it on a guest. Very poor customer service!

2026-09-01 via Nuitee
A
Adam family_with_children us
9
Pros:

great mini kitchen with fridge, sink, plates, bowls etc.

2026-08-31 via Nuitee
S
SHU HSIEN family_with_children tw
10
2026-08-30 via Nuitee
C
Carol solo_traveller us
5
It wasn't worth what I paid for it.
Pros:

I did'nt eveeven know they served breakfast.It was close to where I needed to go.

Cons:

The tub jet"s were dirty.The tub eas not very inviting/really needs to be replaced.The beds was comfotable.

2026-08-30 via Nuitee
S
susanna solo_traveller us
10
Pros:

The location was perfect ... walk everywhere

Cons:

The room had everything needed

2026-08-30 via Nuitee
S
Simen couple us
10
2026-08-29 via Nuitee
J
Juan couple us
9
2026-08-28 via Nuitee
S
Simen couple us
10
Pros:

Great location

2026-08-28 via Nuitee
C
CARLTON solo_traveller us
7
2026-08-27 via Nuitee