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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Beachfront
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Indoor pool
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Toilet with grab rails
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Fruits
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Shallow end
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Pet basket
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Manicure
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Pedicure
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Stunning Bay Views and Mediterranean Charm
Experience a touch of Mediterranean luxury at the Imperial Hotel, a historic gem perched on a cliff overlooking Torquay. Enjoy the breathtaking bay views and spacious, sunlit rooms offering a relaxing retreat just a short stroll from the town center.
Luxurious Amenities for Every Guest
Indulge in the 4-star offerings of this hotel, from the rejuvenating spa and health club to the variety of sports facilities including tennis and squash courts. Unwind in the sauna or hot tub, or simply soak up the sun on the loungers by the pool.
Fine Dining and Relaxation
Treat your taste buds at the Regatta restaurant with its award-winning cuisine and panoramic vistas of Torbay. For a more casual setting, the conservatory and Britannia Bar offer light bites and drinks in a cozy atmosphere.
Ready to elevate your stay? Book now at the Imperial Hotel for a truly unforgettable experience.
Please note that there is a smart-casual dress code in the hotel restaurant.
When booking 10 rooms or more, or 10 room nights or more, different policies and rules will apply. (Such as prepayment 14 days prior to arrival and rooms becoming non-refundable, please contact hotel direct for more information)
The pool is sometimes used for swimming lessons (check for times). Guests can still use the pool at these times. Children are welcome to use the swimming pool until 19.30.
If guests wish to dine in the restaurant for an evening meal dinner reservations are required. Please note that children aged 5 and over will be charged for breakfast and dinner as taken if they are not on an inclusive package.
Guests will be required to present the payment card used to make the reservation upon check in. Failure to present the original card will result in the deposit payment being refunded back to the original card and a new charge being taken from the card presented at the hotel.
If guest wishes to pay with cash, photo ID is required, either a passport or drivers licence. This must be presented alongside the payment card used to reserve the room.
Dogs are only allowed permitted in certain rooms (sea facing and on the garden level), this is subject to availability and by prior arrangement. You must contact the property if you wish to bring a dog; there is an additional charge if you are bringing a dog. Please note that not all room types can accommodate dogs and that dogs are not permitted in areas where food is served or in any of the leisure/pool areas.
Please note that not all room types have balcony access. Please consult the room descriptions.
A deposit may be required at the property.
Location
Guest Reviews
Good location, pleasant hotel to stay, friendly staff
N/A
Hotel storico in Torquay con un importante passato. Scenografico, elegante e in splendida posizione a ridosso del mare. Ottima colazione in un salone con fantastica vetrata vista mare. Molto comodo anche il parcheggio.
Purtroppo non vi sono solo note positive. L'impianto idraulico della camera (lavandino che perde abbondantemente acqua, rubinetteria approsimativa, cassetta sciacquone water che si ricarica dopo un quarto d'ora) e l'impianto elettrico (una sola presa elettrica a disposizione per l'intera camera, luce insufficiente) sono assolutamente da sistemare e rimodernare. Dopo aver chiesto (non si capisce perché si debba domandare di farlo e non sia automatico per un hotel a quattro stelle) di sistemare la camera, sono stati sostituiti gli asciugamani ma il letto è stato solo sistemato rassettando le lenzuola senza cambiarle. Da un hotel di chiara fama, con questo numero di stelle e dai costi certamente non economici, non ti aspetti assolutamente certe situazioni. C'è molto da rivedere per mantenere standard qualitativi accettabili per la categoria. Probabilmente vivono troppo nei fasti del passato.
Great location, fantastic view from the balcony, nice big room. Lovely breakfast buffet. Warm swimming pool indoors
Decor was very outdated. Outdoor pool wasn't useable. No entertainment in evenings. Could do with a lick of paint and some new carpets for modernization
The location
It was very tired and run down. The outdoor swimming pool was covered over and the outside seating areas were shabby and lacked any care and attention. The bar staff were very lacking in their knowledge of drinks, customer service etc. not the fault of the young staff… lack of proper training…
The bedroom whilst very large, was very tired not very clean, odd items furniture.. the bathroom was dirty, although the sink was clean, loo seat did not fit the loo…. You could only have both bedside lights on or none as off same switch… an upgrade was offered at an additional £100 a night! The indoor pool areas were tired, not particularly clean either… the doors to the outside were not opened which with the hot summer we’ve had was very shortsighted…
The view the breakfast the location
Room 26 was large and good view comfortable bed but the noise from the fan underneath the room spoiled the experience
Most things
Not told the outdoor pool was closed
Has been for a long time so why were we not told ?
There is no.disable toilets in.the hotel and I.am disabled. And I.feel that let.the hotel down
Clean and tidy
Room bit old fashion
The room and sea balcony
I have been staying at the imperial for over 20 years and every year has been awesome apart from I first got to the reception the new lady tried to charge me again even though I had paid on booking .com
I said we had already paid
And also when we was checking out she did it Again tried to charge me again Even though I had paid months before
I was very upset as people looking at me as if I was bad person
I felt so bad I would never book with the imperial again after feeling like that
Sorry before all the other years were perfect
Breakfast was very good
Closed the bar early on a Saturday night despite lots of people in the bar
The location is fantastic, the rooms and the hotel are very clean and beautiful, and the breakfast and dinner quality is phenomenal.
The staff are also very friendly. Benjamin and Igor, especially, were exceptionally friendly and helpful, and contributed very strongly towards the very positive experience we had at the hotel.
Restaurant was good with a lovely view.
The chef managed our food intolerance well, which we really appreciated.
Room was tired and needed updating to fall in line with other rooms.
Clean lovely views
No toilet brush duty windows few marks on carpet ,wasn’t inform pool was not in use weather was beautiful you think it would have be done sooner
Bedroom a little tired
Breakfast excellent
Car parking charge
Lage und Aussicht gut. Direkt am Meer. Wir hatten Meerblick gebucht und bekommen
Beim Personal.an der Rezeption war ein junger Mann freundlich, der andere - der uns leider das Zimmer zuwies - ein unfreundlicher Schnösel.
Extrem unsauber, sehr abgenutzt,.das Mobiliar. Im Zimmer an der Wand und am Teppich Flecken, die leider nach HindePisse aussahen und rochen. Meine Aufforderung und Bitte, die bis zu unserer Rückkehr zu entfernen, wurde ignoriert. Das Möbel abgenutzt, teilweise kaputt. Übles Zimmer, alles wirkte abgenutzt und schäbig. Die Lage und.Fotos.der Zimmer mlt Meerblick lockte - und tauschte uns. Ganz schlimm, auch noch teuer, so kein Geld wert. Wir sind nicht kleinlich. Aber dort war es richtig übel.
Helpful staff.
Clear and tidy.
Swimming pool.
No air con in the rooms only in the public areas. We did stay in a heat wave so air con would have been much appreciated.
£10 per day parking fee.
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