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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Sauna
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Massage services
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Beach club nearby (surcharge)
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Beach toys
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Stunning Bay Views and Mediterranean Charm
Experience a touch of Mediterranean luxury at the Imperial Hotel, a historic gem perched on a cliff overlooking Torquay. Enjoy the breathtaking bay views and spacious, sunlit rooms offering a relaxing retreat just a short stroll from the town center.
Luxurious Amenities for Every Guest
Indulge in the 4-star offerings of this hotel, from the rejuvenating spa and health club to the variety of sports facilities including tennis and squash courts. Unwind in the sauna or hot tub, or simply soak up the sun on the loungers by the pool.
Fine Dining and Relaxation
Treat your taste buds at the Regatta restaurant with its award-winning cuisine and panoramic vistas of Torbay. For a more casual setting, the conservatory and Britannia Bar offer light bites and drinks in a cozy atmosphere.
Ready to elevate your stay? Book now at the Imperial Hotel for a truly unforgettable experience.
Please note that there is a smart-casual dress code in the hotel restaurant.
When booking 10 rooms or more, or 10 room nights or more, different policies and rules will apply. (Such as prepayment 14 days prior to arrival and rooms becoming nonrefundable, please contact hotel direct for more information)
The pool is sometimes used for swimming lessons (check for times). Guests can still use the pool at these times. Children are welcome to use the swimming pool until 19.30. The outdoor pool is heated and accessible at the weekends throughout the summer months and is weather dependent.
If guests wish to dine in the restaurant for an evening meal dinner reservations are required. Please note that children aged 5 and over will be charged for breakfast and dinner as taken if they are not on an inclusive package.
Guests will be required to present the payment card used to make the reservation upon check in. Failure to present the original card will result in the deposit payment being refunded back to the original card and a new charge being taken from the card presented at the hotel.
If guest wishes to pay with cash, photo ID is required, either a passport or drivers license. This must be presented alongside the payment card used to reserve the room.
Dogs are only allowed permitted in certain rooms (sea facing and on the garden level), this is subject to availability and by prior arrangement. You must contact the property if you wish to bring a dog; there is an additional charge if you are bringing a dog. Please note that not all room types can accommodate dogs and that dogs are not permitted in areas where food is served or in any of the leisure/pool areas.
Please note that not all room types have balcony access. Please consult the room descriptions.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in some hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
Children from 3 years old to 15 years old stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 8.50 per day.
Location
Guest Reviews
Excellent as always
Lovely sea view
The room was outstanding and the sea view was fantastic day and night, we used the pool whice was nice and relaxing, but the staff were fantastic,
Nothing as it was a wonderful stay
good size room swimming pool warm
pathetic shower no power in it room furniture not good very dated and not clean not impressed that the bathroom radiator wasnt on. room and bathroom needed a good spring clean
Location and service
Internal decor is acceptable but exterior is tired , some fixtures and fittings broken or leaky
Good location
Plenty of room
We stayed on the top floor, amazing views.
Breakfast was exceptional with great variety, and the service was great. Bed and linen were very comfortable. The hotel location is one of the best in the UK with access to town, etc Even with the stays faults, we love staying here.
It is very tired, our room was lovely and spacious but had definitely seen better days. The TV being on a stand instead of the wall makes for interesting watching when being in bed. The bath tiles were covered in soap and hadn't had a deep clean for a while. The previous paint work that had been done in the room was a bit rushed. The cleanliness in the wellness area was questionable. It needs closing and to be deep cleaned before the summer season, at eye level from the pool especially. Changing rooms, covered in hair and shower, was filthy. This opinion was shared with a few people I came across during our stay. Out and about in the grounds, we came across dog poo on one of the paths, and a fair amount of the garden has just not been maintained. We understand it's March, but it all just looks very unloved and very tired. £10 a day to park during low season, I guess another way of making revenue.
Very big, everything ran like clockwork. All staff were excellent.
Friendly staff, free upgrade, clean, amazing breakfast.
Spa could have stayed open later for hotel guests.
Room was fab with an amazing view of the sea and the massive glass windows. Nice to sleep with curtains open.
Had the deluxe room so more space with a lovely bathroom.
Great breakfast with friendly staff
Enjoyed gym and jacuzzi
Great location to visit Paignton Zoo and the theatre where we saw a show :)
Minor things: not sure why we did not have any biscuits in the room when I saw them on the cleaner's trolley. Reception said they don't do them.
The mahogany furniture in the bedroom looked a bit dated
Very cvlean and peaceful
Pop music played over address system.
We have stayed before. And will again next year .
Toast brought to the breakfast table rather than use the toaster.
The sea view was fantastic paid extra for the room, husband 75th birthday
Family and friends came and booked lots of rooms to be with us
The bedrooms were very dated tired
The toilet seat was to small for the pan
Mattress was filthy the dust in rooms was thick the heating was turned off with a portable radiator for a big room
The plumbing was making a noise, at night every time you turned the tap on it spluttered out all the time
Because of the mattress we had to sleep on I have asked for a refund dealing with a manager at the moment he offered half my money back and I have asked for a total refund we was supposed to have a call today at 11.00am off the general manager who has not phoned me, my husband who is disabled is discussed over what we had slept on we did not check to remove bottom sheet as were in and out celebrating he pulled the bottom sheet away with him getting up on our last day and that’s how I saw the mattress and someone thought it okay to just put a sheet on it
it was all perfect and they couldn't help us more. From the food to the service was perfect.
leaving
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