The Imperial Torquay

Hotels
Brownsword Hotels
8.1 (5439 reviews)
Park Hill Road , Torquay , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly and helpful staff
Cons:
Exterior needs updating
Limited beverage options at the bar

Categories

Cleanliness
8.05
Most reviews mention hotel cleanliness; however, some areas outside need attending.
Service
8.65
Guests frequently praised the friendly and helpful staff throughout their stay.
Location
8.45
Exceptional location with stunning views and easy access to nearby attractions.
Room Quality
8.15
Rooms appreciated for comfort, though some expressed they were slightly dated.
Amenities
7.85
While facilities like the pool received mixed reviews, others enjoyed what was available.
Value for Money
7.95
Reasonably priced for the quality and experience offered, though some noted pricing for pets.
Food and Beverage
7.65
Breakfast was highly rated; however, the lack of bar options disappointed some guests.
Overall Experience
8.05
Overall positive experiences, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:59

Property Description

Stunning Bay Views and Mediterranean Charm
Experience a touch of Mediterranean luxury at the Imperial Hotel, a historic gem perched on a cliff overlooking Torquay. Enjoy the breathtaking bay views and spacious, sunlit rooms offering a relaxing retreat just a short stroll from the town center.

Luxurious Amenities for Every Guest
Indulge in the 4-star offerings of this hotel, from the rejuvenating spa and health club to the variety of sports facilities including tennis and squash courts. Unwind in the sauna or hot tub, or simply soak up the sun on the loungers by the pool.

Fine Dining and Relaxation
Treat your taste buds at the Regatta restaurant with its award-winning cuisine and panoramic vistas of Torbay. For a more casual setting, the conservatory and Britannia Bar offer light bites and drinks in a cozy atmosphere.

Ready to elevate your stay? Book now at the Imperial Hotel for a truly unforgettable experience.

Important information:

Please note that there is a smart-casual dress code in the hotel restaurant.

When booking 10 rooms or more, or 10 room nights or more, different policies and rules will apply. (Such as prepayment 14 days prior to arrival and rooms becoming nonrefundable, please contact hotel direct for more information)

The pool is sometimes used for swimming lessons (check for times). Guests can still use the pool at these times. Children are welcome to use the swimming pool until 19.30. The outdoor pool is heated and accessible at the weekends throughout the summer months and is weather dependent.
If guests wish to dine in the restaurant for an evening meal dinner reservations are required. Please note that children aged 5 and over will be charged for breakfast and dinner as taken if they are not on an inclusive package.

Guests will be required to present the payment card used to make the reservation upon check in. Failure to present the original card will result in the deposit payment being refunded back to the original card and a new charge being taken from the card presented at the hotel.

If guest wishes to pay with cash, photo ID is required, either a passport or drivers license. This must be presented alongside the payment card used to reserve the room.

Dogs are only allowed permitted in certain rooms (sea facing and on the garden level), this is subject to availability and by prior arrangement. You must contact the property if you wish to bring a dog; there is an additional charge if you are bringing a dog. Please note that not all room types can accommodate dogs and that dogs are not permitted in areas where food is served or in any of the leisure/pool areas.

Please note that not all room types have balcony access. Please consult the room descriptions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
    Children from 3 years old to 15 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8.50 per day.

Location

Guest Reviews

8.1
Based on 5439 reviews
Cleanliness: 8.05
Service: 8.65
Location: 8.45
Room Quality: 8.15
Amenities: 7.85
Value for Money: 7.95
Food and Beverage: 7.65
Overall Experience: 8.05
R
Robinson solo_traveller gb
10
2026-05-16 via Nuitee
S
Spas couple bg
9
2026-05-16 via Nuitee
R
Roger couple gb
2
If you want a sea view make sure your room is in the left side of the hotel where there are no trees
Pros:

We payed for a superior sea view room but our view was completely obscured by trees and ruined . We asked to change rooms and were given exactly the same view from the floor and room immediately below the other one . Utterly ridiculous.

Cons:

Please see comments above

2026-05-16 via Nuitee
L
leslie solo_traveller gb
8
2026-05-15 via Nuitee
M
Matt couple gb
8
2026-05-15 via Nuitee
P
Paul couple gb
8
Good hotel in a great location
Pros:

We had a really good room on the fourth floor with great views out over Torquay, Very spacious with a seperate lounge, very comfortable. Breakfast was also very good and the staff were generally very attentive.

Cons:

Overall the hotel was in good order but begining to feel a little tired in places. The large windows to the balcony in our room were not able to be opened, I suspect for good safety reasons, but it would have been nice to be able to use the balcony in some way.

2026-05-15 via Nuitee
S
Simon couple gb
8
Dated outside but inside full of history. Breakfast exceeds price range by far, excellent choice abs quality.
2026-05-14 via Nuitee
A
Alex Duffield solo_traveller gb
10
Alex and Natalie
Pros:

Everything was perfect as always

Cons:

Nothing

2026-05-14 via Nuitee
L
Lucy solo_traveller gb
8
2026-05-14 via Nuitee
F
Farroll solo_traveller gb
7
Pros:

Balcony room with sea view

Cons:

steep hill to access hotel if walking

2026-05-13 via Nuitee
R
robbig55 couple gb
9
Good
Pros:

The Stay.

Cons:

Writing more than I need to. Marks are self explanatory

2026-05-13 via Nuitee
N
Nicola solo_traveller gb
9
Pros:

Perfect location.. Very dog friendly. Staff were very welcoming. We will return.

2026-05-12 via Nuitee
L
lyndsay solo_traveller gb
1
Pros:

The view was exceptional.

Cons:

Very loud door banging all the time next door and couldn't keep the outside doors open due to lots of flies coming in.

2026-05-12 via Nuitee
M
Michael solo_traveller gb
9
2026-05-12 via Nuitee
T
Tapio couple fi
8
Torquay on hieno paikka ja hotellissa menneen maailman tunnelmaa.
Pros:

Sijainti, puutarha, julkiset tilat, aamiainen erinomainen, iso parveke, upeat merinäkymät

Cons:

Ulkoallas ei ollut käytössä, sisäspa oli pieni ja sulkeutui aikaisin, sänky oli meille liian kapea.

2026-05-12 via Nuitee
N
Neil solo_traveller gb
10
Pros:

I arrived early and popped into the front office just to confirm that I could park my car in the car park. I was met by a very friendly lady to instant checked and send.my room was ready. I was 3 hrs early and never expected this. They honestly couldn't have been more helpful or friendly

Cons:

The only thing that I could find that i would of liked changed was number and.locations of the plug sockets in the room. It would have been great to have a socket by the bed. This is such a small thing and in now way dampened a fantastic hotel and stay.

2026-05-11 via Nuitee
D
Donna couple us
8
A wonderful view of the harbor from our balcony was a great surprise!
Pros:

Sea view and central location

Cons:

It was great!

2026-05-11 via Nuitee
D
Declan couple gb
6
It suited our needs as we were only staying for one night.
Pros:

The location of the hotel was perfect for access to the town.

Cons:

Whilst there was nothing wrong with the hotel, it was quite dated. You could see it was clearly past it's heyday.

2026-05-11 via Nuitee
R
Richard couple gb
10
2026-05-11 via Nuitee
K
Kirsty couple gb
10
Lovely hotel to stay in
Pros:

Stayed here for valentines weekend with my husband. It was a lovely room had everything we needed staff were super friendly.

2026-05-11 via Nuitee